Zoho Implementation
Zoho Implementation
Team up with an award winning Zoho consulting partner, and benefit from consultation, data migration, customisation, development and third party application integration services.
Zoho Implementation
Team up with an award winning Zoho consulting partner, and benefit from consultation, data migration, customisation, development and third party application integration services.
Let Our Team Handle Your Zoho Deployment And Reap The Benefits of Modernisation Faster
Reduce costs by ensuring your Zoho Implementation, training, and support services are delivered correctly the first time around
Zoho Certified
Consulting
Get expert guidance, advice, and support from a Zoho Certified consultant to effectively implement or optimise the use of Zoho's products.
Zoho Implementation
Our Implementation teams can implement and configure Zoho's suite of products to meet your specific
needs and requirements.
Zoho
Development
Address specific needs or challenges
by creating custom applications and developing custom features and functionality within Zoho Software.
Zoho Apps
Training
Get expert guidance, advice, and support from a Zoho Certified consultant to effectively implement or optimise the use of Zoho's products.
3rd Party App Integrations
Our Implementation teams can implement and configure Zoho's suite of products to meet your specific
needs and requirements.
Ongoing
Support & Success
Address specific needs or challenges
by creating custom applications and developing custom features and functionality within Zoho Software.
Let Our Team Handle Your Zoho Deployment And Reap The Benefits of Modernisation Faster
Reduce costs by ensuring your Zoho Implementation, training, and support services are delivered correctly the first time around
Zoho Certified
Consulting
Get expert guidance, advice, and support from a Zoho Certified consultant to effectively implement or optimise the use of Zoho's products.
Zoho Implementation
Our Implementation teams can implement and configure Zoho's suite of products to meet your specific
needs and requirements.
Zoho
Development
Address specific needs or challenges
by creating custom applications and developing custom features and functionality within Zoho Software.
Zoho Apps
Training
Get expert guidance, advice, and support from a Zoho Certified consultant to effectively implement or optimise the use of Zoho's products.
3rd Party App Integrations
Our Implementation teams can implement and configure Zoho's suite of products to meet your specific
needs and requirements.
Ongoing
Support & Success
Address specific needs or challenges
by creating custom applications and developing custom features and functionality within Zoho Software.
DSL Telecom Is South Africa's Top Zoho Partner With Over A Decade of Helping Businesses With Their Zoho Solutions
Leverage our vast technical knowledge, extensive industry expertise, and commitment to customer services.
Experienced Team
DSL Telecom is a Premium Zoho partner in South Africa with over 50 experienced professionals dedicated to providing high-quality solutions to businesses of all sizes.
Our Consultants have deep understanding of Zoho Applications and stay up-to-date with the latest advancements in the industry. Our team has earned various certifications from Zoho, demonstrating their mastery of Zoho Solutions.
Paul Wilson, DSL Telecom Technical Director, in a panel discussion with RSA Web and Quicket at Zoholics Cape Town event
Diverse Skillset
At DSL Telecom, our team possesses a wide range of technical skills and knowledge beyond Zoho.
We are experienced in fields such as internet connectivity, VoIP and Digital Marketing. This enables us to offer holistic solutions to our clients and helps towards the success of the overall project.
No Risk
With thousands of hours spent implementing Zoho applications, the team at DSL Telecom has already gone through the trial and error process and worked out all the kinks, so you don't have to.
You can rest assured that your software deployment will be successful.
4.8 out of 5 Stars
Our customers rate us 4.8 out of 5 stars on Google Reviews
5 out of 5 Stars
Local And Reliable Support
For 14 Years, we have maintained our strength and success at DSL Telecom through our core value of providing exceptional customer service
Expect to work with a pro-active, responsive team based in South Africa that not only speaks your language but also understands the unique challenges and opportunities of the local landscape.
Zoho Premium Partner
DSL Telecom is a Zoho Premium Partner in South Africa since 2011. Our focus is on our customers being successful with their Zoho technology investments. We offer expert assistance to customers during their journey of discovery, selection, implementation, training and ongoing success with the Zoho suite of web and mobile apps
Customer projects
Read through our customer success stories to gain insight into how our solutions have impacted businesses.
Valenture Institute
Zoho CRM Implementation
We implemented Zoho CRM for Valenture Institute in December 2019. We were able to quickly deploy their Zoho CRM within their tight deadlines, ensuring maximum ROI on their software investment.
Hollard
Zoho CRM Implementation
We simplified Hollard's client onboarding process through CRM automation & Zoho Creator. A custom client-facing portal was built so that their customers could access all their insurance requests.
Catalyst
Zoho CRM Implementation
A custom CRM was built using workflows and blueprints to manage Catalyst's digital investments more effectively. A forecasting module was built to manage and project monthly spend and active income.
Capta Wealth
Zoho CRM Implementation
DSL Telecom configured Capta Wealth's Zoho CRM, which included the creation of automation process flow design, and an integration to external systems and softwares for both their South African and UK offices.
Aqua Plastech
Zoho CRM, Campaigns & Social Implementation
A lead form integration between Facebook, Zoho Social & Zoho CRM was configured. Zoho Campaigns was synced with CRM and workflows were created to support automation in sales.
PayGate, a DPO CompanyZoho One Implementation
We configured a tailored Zoho solution for DPO's CRM, Desk and Sign environment, with the goal of streamlining and optimising their sales, due diligence and onboarding processes.
Backabuddy
Zoho CRM, Campaigns & Forms Implementation
Zoho CRM was implemented for Backabuddy, with the goal of streamlining their internal fundraising processes. Zoho Campaigns was integrated with Zoho CRM, aiding effective communication with prospects and existing clients through email campaigns. Zoho Forms was configured to help optimise their data capturing processes, ultimately enhancing their ability to assist charities in receiving donations for their causes.
RenEnergy
Zoho CRM, WorkDrive, Books & Projects Implementation
The DSL Telecom Implementation team set up and fully customised Zoho CRM as the centralised application to serve all RenEnergy's business needs. In addition, integrations with DSL Telecom cloud telephony products and Zoho products like Zoho WorkDrive, Zoho Books and Zoho Projects helped to bring about a complete transformation for their business.
Curemed
Zoho CRM, Desk, WorkDrive, Sign Implementation
Zoho CRM's system was implemented as the centralised application to service all of Curemed's needs. Zoho Desk was configured for their customer services team to expertly manage customer conversations. Zoho WorkDrive was deployed as a single online file management tool along with Zoho Sign to simply send documents from the CRM for e-signatures.
Currency Partners
Zoho CRM, Analytics, People,
Desk, Sign, Campaigns Implementation
The DSL Telecom team customised Currency Partners' CRM by implementing features such as blueprints, roles and email templates to boost efficiency. In addition, they integrated Zoho Analytics, Desk and Campaigns to streamline operations, along with Zoho People and Sign to unify their software applications.
The Solar Experts
Zoho CRM, Forms, Sign, Flow & Mail Implementation
DSL Telecom's Zoho team optimised The Solar Experts' business CRM for efficient data management. They also streamlined document processing with Zoho Sign and enhanced communication through Zoho Flow automation. Transitioning to Zoho Mail improved productivity, all supported by a Customer Success Plan.
Nova Human Capital Solutions
Zoho CRM, Sign & Desk Implementation
The Zoho team at DSL Telecom set up a fully customised CRM system for Nova Human Capital Solutions, integrated with a quoting tool to enhance efficiency. Zoho Sign was also implemented to streamline the document signing process, followed by Zoho Desk to improve customer service.
Customer projects
Read through our customer success stories to gain insight into how our solutions have impacted businesses.
Valenture Institute
Zoho CRM Implementation
We implemented Zoho CRM for Valenture Institute in December 2019. We were able to quickly deploy their Zoho CRM within their tight deadlines, ensuring maximum ROI on their software investment.
Hollard
Zoho CRM Implementation
We simplified Hollard's client onboarding process through CRM automation & Zoho Creator. A custom client-facing portal was built so that their customers could access all their insurance requests.
Catalyst
Zoho CRM Implementation
A custom CRM was built using workflows and blueprints to manage Catalyst's digital investments more effectively. A forecasting module was built to manage and project monthly spend and active income.
Capta Wealth
Zoho CRM Implementation
DSL Telecom configured Capta Wealth's Zoho CRM, which included the creation of automation process flow design, and an integration to external systems and softwares for both their South African and UK offices.
Aqua Plastech
Zoho CRM, Campaigns & Social Implementation
A lead form integration between Facebook, Zoho Social & Zoho CRM was configured. Zoho Campaigns was synced with CRM and workflows were created to support automation in sales.
PayGate, a DPO CompanyZoho One Implementation
We configured a tailored Zoho solution for DPO's CRM, Desk and Sign environment, with the goal of streamlining and optimising their sales, due diligence and onboarding processes.
Backabuddy
Zoho CRM, Campaigns & Forms Implementation
Zoho CRM was implemented for Backabuddy, with the goal of streamlining their internal fundraising processes. Zoho Campaigns was integrated with Zoho CRM, aiding effective communication with prospects and existing clients through email campaigns. Zoho Forms was configured to help optimise their data capturing processes, ultimately enhancing their ability to assist charities in receiving donations for their causes.
RenEnergy
Zoho CRM, WorkDrive, Books & Projects Implementation
The DSL Telecom Implementation team set up and fully customised Zoho CRM as the centralised application to serve all RenEnergy's business needs. In addition, integrations with DSL Telecom cloud telephony products and Zoho products like Zoho WorkDrive, Zoho Books and Zoho Projects helped to bring about a complete transformation for their business.
Curemed
Zoho CRM, Desk, WorkDrive, Sign Implementation
Zoho CRM's system was implemented as the centralised application to service all of Curemed's needs. Zoho Desk was configured for their customer services team to expertly manage customer conversations. Zoho WorkDrive was deployed as a single online file management tool along with Zoho Sign to simply send documents from the CRM for e-signatures.
Currency Partners
Zoho CRM, Analytics, People,
Desk, Sign, Campaigns Implementation
After an in-depth analysis of Currency Partners business processes, the DSL Telecom Zoho Software team customised and implemented their Zoho CRM with multiple features, including blueprints, custom roles and formatted email templates to improve team efficiency. Zoho Analytics, Desk and Campaigns were also implemented to streamline their day-to-day operations, along with integrations to Zoho People and Zoho Sign to unify their software applications.
What Our Customers Say
"We found the DSL Telecom team very knowledgeable and helpful with the implementation of our Zoho One products. I highly recommend them for anyone looking to streamline their businesses using the Zoho software family."
Cuen Wright - Co-Owner
"DSL Telecom has successfully implemented Zoho within our daily work environment and have been able to streamline our company to a whole new level! This is the first CRM that we have used out of many where we feel that we can really customise this specifically to our business."
Holly Potterton - SLA & Training Administrator
"The DSL Telecom team have been incredibly helpful in assisting our company on our digital transformation journey. What felt very overwhelming at inception has become a great user friendly experience, with DSL Telecom's team assisting our team in transitioning & engaging confidently with the tech/system."
Janine Visser - Procurement Manager
"Thank you DSL Telecom for assiting us with moving our operation to Zoho Software. It was excellent dealing with a company that not only knows Zoho, but also other fields that really helped the success of the overall job. Each individual was a pleasure to deal with, and the final outcome is a great success"
Tony Bales - Principal Dealmaker
"DSL Telecom has successfully implemented Zoho One for all our business verticals in South Africa. It was refreshing to work with a knowledgeable and willing team. The ongoing support has been admirable, with fast turnaround time and team members that are a pleasure to deal with"
Raphael Devantier - Chief Operating Officer
DSL Telecom's Team Are Certified Zoho Experts
DSL Telecom's Team Are Certified Zoho Experts
Zoho CRM Certified Administrator
Zoho Desk Certified Associate
Our team of Customer Success Managers is now officially certified Associates in Zoho Desk. This certification highlights our commitment to providing excellent support solutions that are backed by a skilled team with in-depth expertise in Zoho Desk.
Read more about our certification
Zoho Campaigns Certified Email Marketer
Zoho Creator Certified Developer Associate
Our Customer Success Managers have successfully completed the Zoho Creator Associate Certification. This certification empowers us to enhance solutions for customers, tailoring Zoho Creator apps effectively.
Read more about our certification
DSL Telecom's Team Are Certified Zoho Experts
DSL Telecom's Team Are Certified Zoho Experts
Zoho CRM Certified Administrator
Zoho Desk Certified Associate
Our team of Customer Success Managers is now officially certified Associates in Zoho Desk. This certification highlights our commitment to providing excellent support solutions that are backed by a skilled team with in-depth expertise in Zoho Desk.
Read more about our certification
Zoho Campaigns Certified Email Marketer
Zoho Creator Certified Developer Associate
Our Customer Success Managers have successfully completed the Zoho Creator Associate Certification. This certification allows our team to leverage Zoho Creator's tools showcasing our technical expertise in maximising the platform's potential.
Read more about our certification
Zoho implementation FAQs
How long will my implementation take?
Your Zoho implementation project lead time will be estimated up front within your project scoping document. It will be estimated based on your project requirements.
Do you offer telephony integration?
Yes, DSL Telecom's Cloud Phone System integrates with Zoho, learn more here: www.pbxcapetown.co.za
What if it's determined that more project deliverables need to be added?
If the customer requires additional services, DSL Telecom may provide an adjusted scope of work which can require amendments to costings or schedules.
What about ongoing support for the software?
DSL Telecom offers Zoho Customer Success Packages for ongoing support, one-on-one coaching and acceleration of other Zoho apps. Click here to learn more.
What is the "Scope of Work"?
It defines the project-specific activities, deliverables and timelines to implement the project.
What is DSL Telecom's implementation approach?
The DSL Telecom implementation approach is broken into five stages. Each stage includes a series of segments that are filled with a set of inputs, tools, techniques, and deliverables all building upon one another to move to the next stage.
Do you offer training after the implementation?
DSL Telecom will provide the customer with training for their newly built system.
How are implementation projects billed?
Zoho implementation projects are billed per hour. Bulk hours are quoted upfront before project commencement.