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Zoho Premium Partner logo showcasing DSL Telecom as a certified Zoho consulting and implementation partner.

On-Site & Online Zoho Training

We teach your team how to use the Zoho suite of apps through step-by-step interactive training sessions designed to improve workflows and boost productivity.

View Upcoming Training
Zoho Premium Partner logo showcasing DSL Telecom as a certified Zoho consulting and implementation partner.

On-Site & Online Zoho Training

We teach your team how to use the Zoho suite of apps through step-by-step interactive training sessions designed to improve workflows and boost productivity.

View Upcoming Training
DSL Telecom instructor providing Zoho training and guidance in Somerset West

DSL Telecom Zoho Training Solutions

At DSL Telecom, we deliver Zoho training tailored for businesses of all sizes. Our expert-led sessions focus on real-world use of Zoho CRM, Zoho Desk, Zoho Campaigns, Zoho Analytics, and more. Through interactive demos and hands-on exercises, your team will gain the practical skills to adopt Zoho confidently, streamline workflows, and work more efficiently

View Upcoming Training

DSL Telecom Zoho Training Solutions

At DSL Telecom, we deliver Zoho training tailored for businesses of all sizes. Our expert-led sessions focus on real-world use of Zoho CRM, Zoho Desk, Zoho Campaigns, Zoho Analytics, and more. Through interactive demos and hands-on exercises, your team will gain the practical skills to adopt Zoho confidently, streamline workflows, and work more efficiently

View Upcoming Training
DSL Telecom instructor providing Zoho training and guidance in Somerset West

Maximize Your Zoho ROI

We teach your team to optimise workflows, automate tasks, and unlock Zoho’s full potential to deliver measurable results that drive growth.

Accelerate Your Team’s Skills

Interactive Zoho sessions with real-world demos and exercises fast-track your team’s skills and turn engagement into long-term results.

Learn from Certified Zoho Experts

Learn from Zoho-certified experts who provide proven guidance and practical insights to help your team use Zoho effectively and confidently.

What’s Included In Our Zoho Training

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Instructor-Led Sessions

Train with Zoho-certified experts, get on-the-spot answers, and build practical skills you can use right now

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Classroom-Style Learning

Master Zoho in a focused, hands-on environment designed for clarity, productivity, and real-world skill building..

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Certificate of Completion

Showcase your new Zoho skills with an official certificate, perfect for internal recognition or adding to your professional portfolio.

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Comprehensive Training Materials

Access easy-to-follow resources that reinforce learning and serve as a go-to reference for revisiting Zoho anytime.

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Hands-On Exercises

Build confidence and skills through real-world exercises and case studies, ensuring you can apply Zoho effectively.

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Post-Training Support

Get guidance after your sessions to apply what you’ve learned and drive long-term Zoho adoption in your team.

Explore Our Zoho Training Programs

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Administer Training

Empower your teams with Zoho CRM training that goes beyond the basics. We cover pipeline management, segmentation, and automation so your staff can sell smarter. With hands-on sessions and real-world practice, Zoho CRM Training builds the skills and confidence to achieve measurable results.

Duration: 4 Days

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Administer Training

Elevate customer service with Zoho Desk training that transforms support delivery. We cover tickets, SLAs, automation, and multichannel support so your team resolves issues faster. With guided sessions and applied learning, Zoho Desk Training builds the skills to deliver consistent customer experiences.

Duration: 3 Days

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Zoho Mail logo representing Zoho Mail Administrator Training course at DSL Telecom in South Africa

Administer Training

Streamline communication with Zoho Mail training that keeps inboxes organised and secure. We cover shared mailboxes, filters, integrations, and best practices so your team stays efficient. With hands-on learning Zoho Mail Training builds the skills to ensure professional communication.

Duration: 1 Day

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Administer Training

Boost marketing impact with Zoho Campaigns training that helps your team deliver. We cover segmentation, templates, testing, and analytics so campaigns perform at their best. With clear guidance and practical methods, Zoho Campaigns Training builds the skills to achieve measurable engagement.

Duration: 2 Days

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Zoho Analytics logo representing Zoho Analytics Administrator Training course by DSL Telecom in South Africa

Administer Training

Turn data into insight with Zoho Analytics training that simplifies reporting and analysis. We cover dashboards, reports, and visualisations so your team can track performance. With real-world scenarios and applied learning, Zoho Analytics Training builds the skills to make smarter business decisions.

Duration: 2 Days

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Zoho SalesIQ logo representing Zoho SalesIQ Administrator Training provided by DSL Telecom in South Africa

Administer Training

Enhance engagement with Zoho Sales IQ training that empowers teams. We cover live chat, visitor tracking, bots, and behaviour-based triggers so interactions are effective. With expert instruction and hands-on practice, Zoho Sales IQ Training equips staff to convert visitors into customers.

Duration: 1 Day

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DSL Telecom is a Zoho Premium Partner in South Africa

DSL Telecom's focus is on our customers being successful with their Zoho technology investments. We offer expert assistance to customers during their journey of discovery, selection, implementation, training and ongoing success with the Zoho suite of web and mobile apps.
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DSL Telecom certified as Zoho Premium Partner
DSL Telecom recognised as Zoho Key Business Contributor 2023
DSL Telecom honoured with Zoho Partner of the Year MEA Award 2024
DSL Telecom awarded Zoho Partner of the Year 2024 in South Africa
DSL Telecom awarded Zoho Partner of the Year for South Africa 2025
Zoho Analytics certification awarded to DSL Telecom in South Africa
Zoho Assist remote support certification for DSL Telecom South Africa
DSL Telecom certified Zoho Bigin CRM partner based in Somerset West
DSL Telecom Zoho CRM certified experts located in Somerset West
DSL Telecom certified Zoho Billing solutions and software implementation
Zoho Books accounting software certified consultants at DSL Telecom
DSL Telecom certified Zoho Campaigns automation
Zoho Desk certified customer service software provider DSL Telecom South Africa
DSL Telecom certified Zoho Recruit partner in Somerset West
DSL Telecom certified Zoho Sign electronic document signing experts Somerset West
Zoho Social certified social media management experts DSL Telecom
DSL Telecom certified Zoho Social marketing specialists South Africa
Zoho Survey certified customer feedback solutions DSL Telecom Somerset West
DSL Telecom Zoho Inventory certified partner in Somerset West
DSL Telecom certified Zoho Projects team based in Somerset West
Zoho Marketing Automation certified experts DSL Telecom South Africa

What Our Customers Say

Frequently Asked Questions About Zoho Training Courses

Classroom training is an instructor-led program designed to help attendees master their use of Zoho software. The training follows a set course outline and includes demonstrations and hands-on exercises. Please note that classroom training is not customised to any specific organisation or industry.

Our training is designed for:

  • New system administrators responsible for setup, configuration, and maintenance of Zoho applications.
  • New and existing employees who want to deepen their knowledge of the Zoho systems they use every day, across Sales, Marketing, Support, Finance, HR, or IT.

    Please bring your laptop and charger. Our training includes hands-on exercises and case studies.

    Yes, provided your colleague has registered and paid for the training. Group discounts are available; please contact us to discuss.

    No, classroom training is not tailored to individual organisations. The examples and scenarios are generic to ensure all attendees can follow along. If you require training customised to your business processes, please ask us about our custom Zoho workshops.

    Once you confirm your registration, our Accounts Department will send an invoice for full payment. After payment is received, we will email you a confirmation of your booking.

    Yes, you may reschedule your full training program to another date. Partial reschedules are not possible (for example, you cannot attend Day 1 and Day 2, then reschedule Day 3 to another session).

    Yes, but cancellations must be submitted in writing and emailed directly to DSL Telecom. Please notify us as soon as possible so we can update the venue, trainers, and caterers.

    Cancellation fees:

    • 11–30 days before the course: 10% of course fee

    • 6–10 days before the course: 20% of course fee

    • 4–6 days before the course: 30% of course fee

    • 1–3 days before the course: 50% of course fee

    • No show on the day: 100% of course fee


    No, implementation of your CRM or Zoho solution is not included in classroom training. If you require implementation, please speak to one of our Zoho Specialists about a separate implementation package.

    Yes. Each attendee receives a certificate of completion at the end of the training.

    Yes. Our team can provide additional support or coaching after your training to help you apply what you’ve learned. This is available as a separate service.

    Zoho Premium Partner logo showcasing DSL Telecom as a certified Zoho consulting and implementation partner.

    On-Site & Online Zoho Training

    We teach your team how to use Zoho applications through self-paced online courses and expert-led 1-on-1 or group training, helping improve workflows and boost productivity.
    Find Your Training

    DSL Telecom Zoho Training Solutions

    We tailor our Zoho training to businesses of all sizes, with sessions on Zoho CRM, Zoho Desk, Zoho Campaigns, Zoho Analytics and more. The focus is on day-to-day use, so your team gains the practical skills to adopt Zoho with confidence and work more efficiently

    View Upcoming Training

    Get more value from Zoho

    We help your team optimise workflows, automate everyday tasks, and make the most of Zoho to deliver measurable results.

    Build your team's skills faster

    Interactive Zoho training combines real-world demos and exercises to build your team’s skills and deliver long-term results.

    Learn from certified Zoho experts

    Our Zoho-certified experts provide practical guidance and real-world insights to help your team use Zoho effectively.

    ONLINE COURSES

    Self-Paced Zoho Courses On TrainerCentral

    Learn Zoho on your schedule with self-paced online courses on Zoho TrainerCentral. Our step-by-step lessons combine demos and practical exercises, so your team can build real skills and revisit any lesson whenever they need a refresher.

    Course 01New

    Zoho Books Online Course

    Take control of your finances with Zoho Books training that covers everything from setup to month-end. We cover invoicing, banking, VAT and reporting so your team can manage your books with confidence. With step-by-step lessons and hands-on practice, the Zoho Books Online Course builds the skills to keep your accounts accurate and up to date.

    Course feeR —Confirm
    Enrol On TrainerCentral

    WHAT YOU'LL LEARN

    01    Setting Up Zoho Books

             Organisation profile, VAT settings, users and chart of accounts.

    02   Customers And Invoicing

             Quotes, invoices, recurring invoices and payment reminders.

    03   Suppliers And Expenses

             Manage bills and purchase orders, and record your expenses.

    04   Banking

              Bank feeds, categorising transactions and reconciliation.

    05   VAT And Reporting

              VAT returns, profit and loss, balance sheet and custom reports

    06   Automation

             Workflow rules, reminders and integrations with other Zoho               apps.

    LIVE ONLINE TRAINING

    Live Zoho Training With Certified Experts

    Every session is interactive and planned around what your team needs.

    LIVE ONLINE

    One-on-one Training Sessions

    Get personalised Zoho training tailored to your role and business. Learn directly in your own Zoho setup with expert guidance you can put into practice straight away.
    - Tailored to your business processes
    - Direct support from Zoho-certified experts
    - Ideal for new system administrators and business owners
    Request A Quote

    LIVE ONLINE

    Group Training Sessions

    Get your whole team on the same page with Zoho training focused on everyday workflows. Through interactive demos and exercises, everyone learns to work confidently.

    - Training for Sales, Marketing, Support, Finance, HR or IT
    - Interactive demos and hands-on exercises
    - Group discounts available
    Request A Quote

    LIVE SESSIONS

    Zoho apps we cover

    We offer one-to-one and group training across the Zoho suite. If your app is not listed below, contact us to discuss custom training

    Zoho Books

    Manage invoicing, banking, VAT and financial reporting.

    Zoho CRM

    Pipeline management, segmentation and automation.

    Zoho desk

    Tickets, SLAs, automation and multichannel support.

    Zoho Mail

    Shared mailboxes, filters, integrations and security.

    Zoho Campaigns

    Segmentation, templates, testing and analytics.

    Zoho Analytics

    Dashboards, reports and visualisations.

    Zoho SalesIQ

    Live chat, visitor tracking, bots and triggers.

    What's Included In Every Training Option

    Instructor-Led Sessions

    Learn from Zoho-certified experts who answer your questions and help you build practical skills you can use immediately.

    Certificate Of Completion

    Receive a certificate of completion to recognise your new Zoho skills and showcase them on your CV or portfolio.

    Post-Training Support

    Get guidance after training to help your team apply what they've learned and use Zoho with confidence.

    Comprehensive Training Materials

    Access easy-to-follow resources that reinforce your learning and serve as a useful reference whenever you need them.

    Hands-On Exercises

    Build confidence through real-world exercises and case studies that help you apply Zoho in your daily work.

    ZOHO PARTNER OF THE YEAR · MEA 2024 · SOUTH AFRICA 2024 & 2025

    What Our Customers Say

    "The Zoho CRM training was well presented and tailored to our department’s needs. It exceeded our expectations, and we look forward to further Zoho training."

    North West University

    "DSL Telecom guided us through the Zoho environment and helped us become more self-sufficient. Their training has empowered us to adapt Zoho to our needs."

    Petro Connect

    "DSL Telecom provided exceptional service throughout the process. Their knowledgeable team supported us every step of the way, and the after-sales service was equally impressive."

    Vinochem

    Frequently Asked Questions About Zoho Training

    Online training is an instructor-led or self-paced program designed to help attendees master their use of Zoho software from anywhere. Live sessions are presented by Zoho-certified experts, and self-paced courses are available on Zoho TrainerCentral. All training includes demonstrations and hands-on exercises.

    Once you enrol on Zoho TrainerCentral, you will receive access to all course lessons, materials and exercises. You can complete the course at your own pace and revisit any lesson whenever you need a refresher.

    1-on-1 training is tailored to your role, your Zoho setup and your business processes. Group training is designed for teams who want to learn together and adopt the same way of working in Zoho.

    New system administrators responsible for setup, configuration and maintenance of Zoho applications.

    New and existing employees who want to deepen their knowledge of the Zoho systems they use every day, across Sales, Marketing, Support, Finance, HR or IT.

    You will have access to the course for [X months] from the date of enrolment. During this time, you can revisit the lessons and materials as often as you need.

    We recommend having access to a Zoho Books account so you can practise as you learn. If you don't have an account yet, please contact us to discuss Zoho Books licensing.

    Yes. Please contact us to enrol multiple team members. Group discounts are available.

    Live online sessions run for [X hours]. Larger training programs can be split over multiple sessions to fit around your team's schedule.

    Yes. We offer on-site Zoho training at your premises. Please contact us to discuss your requirements, the apps you use and the number of attendees.

    [Yes / No]. Recordings serve as a go-to reference for revisiting Zoho after your training.

    Please make sure you have a laptop or desktop, a stable internet connection and access to your Zoho account. We recommend using a headset for live sessions.

    Please contact us with the Zoho app and the number of attendees. Once you confirm your booking, our Accounts Department will send an invoice for full payment. After payment is received, we will email you a confirmation of your booking.

    Yes, you may reschedule your live training session to another date. Please notify us as soon as possible.

    Yes, but cancellations must be submitted in writing and emailed directly to DSL Telecom.

    Cancellation fees: 11–30 days before: 10% · 6–10 days before: 20% · 4–6 days before: 30% · 1–3 days before: 50% · No show on the day: 100% of the training fee.

    No. If you need your Zoho solution set up or customised, speak to one of our Zoho Specialists about a separate implementation package.

    Yes. Each attendee receives a certificate of completion at the end of the training.

    Yes. Our team can provide additional support or coaching after your training to help you apply what you've learned. This is available as a separate service.

    Not Sure Which Zoho Training 
    ​Is Right For Your Team?

    Speak to a Zoho expert about the apps you use and your training goals, and we’ll recommend the best training option for your business.

    Speak To A Zoho Expert