DSL Telecom
Cloud phone system
A fully-featured phone system that keeps you connected anytime, anywhere
Everything you need in a business phone system
Reduce costs, connect seamlessly, and get more done - even when on the go
Save big on your phone bill
Save up to 50% over traditional phone systems and cut costs with low per second billing VoIP rates.
No contracts
We do not lock you into any long-term contracts, you can cancel anytime with 30 days notice.
Work Anywhere
Break down geographical boundaries and connect anytime, anywhere with mobile and desktop apps.
At your service
Achieve success faster with access to our technical support desk and customer success managers.
Scales with you
This system is designed to easily scale users up and down as your business requires.
Feature rich
Get enterprise-grade business communication features along with advanced UC capabilities.
Simple, haggle-free pricing
Freedom to work from anywhere
Use your own smartphone or PC with the free Linkus unified communications (UC) softphone application and enjoy all the features of a desktop extension.
- Take your office extension with you
- Connect mobile and remote workers
- Multi-site friendly
- View the presence of your colleagues
- Start a chat within instant messaging
Linkus mobile & desktop app
Connect with more prospects at a lower cost
With DSL Telecom's crystal clear cloud VoIP services, you can save up to 50% on your phone bill with low local, national and cellular calls from as little as R0.29 per minute.
Managed cloud services
DSL Telecom offers effective help-desk support to our customers on all of our plans.
If you have selected either the Enterprise or Ultimate plan you further benefit from a complete managed service with an assigned Customer Success Manager for an even simpler, worry free solution.
Choose how to connect
There are multiple ways to connect using our cloud phone system, making it easy to work your way, from anywhere.
Use your own device with one of our free apps or get our phones & headset, if you need them.
Yealink IP phones can be purchased outright from us, or you can rent them from us on a 36-month contract.
Connect with more prospects at a lower cost
With DSL Telecom's crystal clear cloud VoIP services, you can save up to 50% on your phone bill with low local, national and cellular calls from as little as R0.29 per minute.
Choose how to connect
There are multiple ways to connect using our cloud phone system, making it easy to work your way,from anywhere.
Use your own device with one of our free apps or get our phones & headset, if you need them.
Yealink IP phones can be purchased outright from us, or you can rent them from us on a 36-month contract.
DSL Telecom phone system +Zoho apps integration
DSL Telecom's cloud phone system integrates with Zoho One, CRM, Mail, Desk and Recuit to help you supercharge your business
Boost business productivity with click to call, call pop-ups and automatic activity logging
DSL Telecom phone system +Zoho apps integration
DSL Telecom's cloud phone system integrates with Zoho One, CRM, Mail, Desk and Recuit to help you supercharge your business
Boost business productivity with click to call, call pop-ups and automatic activity logging
All the features you need to grow your business
| Call Back | Call Forwarding | Caller ID | Call Monitor |
| Call Parking | Call Pickup | Call Routing | Call Transfer |
| Conference Rooms | Dial By Name | Do Not Disturb ( DND ) | Emergency Numbers |
| Feature Codes | Intercom / Paging | One Touch Recording | Paging |
| Pickup Group | Queues | Ring Groups | SIP Forking |
| SLA Stations | Speed Dials | Time Conditions | Video Calls |
| Web Access To Voicemail | WebRTC Click To Call | Wall Boards | Operator Panel |
| Advanced Reporting |
| App Center | AutoCLIP Routes | Auto Provisioning | Blacklist / Whitelist |
| Conference Panel | Distinctive Ringtone | DISA | Fax To Email |
| Holiday | Linkus UC Softphone | Music On Hold | PIN List |
| Custom System Prompts | T.38 Fax |
| API | Auto Cleanup | Backup & Restore | Call Permission |
| Events Center | Firmware Upgrades | Import / Export Extensions | Import / Export Trunks |
| ITSP Configuration Template | Multi-level User Access | Remote Management | User Privileges |
| Web GUI Troubleshooting |
| ITSP Configuration Template | Multi-level User Access | Remote Management | User Privileges |
| Outlook | Zoho CRM | Zoho Mail | Salesforce |
| Zoho One | Google Contacts | Hubspot | Microsoft Teams |
| Zoho Recruit | Zoho Desk | Microsoft Dynamics 365 |
* Certain versions of our phone system may not support all features. Please speak to your DSL Telecom consultant to assess your needs
What our clients say
" We have had the most amazing service from the team at DSL Telecom, from sales all the way through to support with our Cloud PBX system. ''
Declan Webber, Owner, Can!do Consulting
What our clients say
'' DSL Telecom's products are state-of-the-art, cutting edge, and have helped me and my business succeed in a rapidly-changing tech environment. "
Matthew Carruthers, Director, Secure Wealth
What our clients say
" DSL Telecom helped us transfer to a new PBX system. They handled the migration with the utmost professionalism and it couldn't have gone any smoother "
Divan Ehlers, Chief Technical Officer, Curemed
DSL Telecom cloud phone system FAQs
Which plan best suits me?
Our plans all have the same phone system features, only the service levels and call rates differ. If you are technically savvy or have resources to manage your own system, then the self-managed plan may be best. If you need help on a self-managed plan you can still get it from DSL Telecom, we will just charge you an hourly rate for Telephonic, Remote and On-Site Support. If you do not want to worry about managing your own system and you just want to get on with your business, then outsource all the work to us and select a managed service plan.
The Enterprise managed plan includes unlimited telephonic and remote support and a discounted call out rate for on-site support.
The Ultimate managed plan includes free on-site support as well and a further discounted call rate.
Do I need an internet connection to use the phone system?
Yes, to access the DSL Telecom Cloud Phone System you will need to have a high-speed internet connection dedicated for voice access to ensure the highest call quality.
How long is the contract term?
Phone system pricing is billed per extension per month and you can up upgrade/downgrade or cancel with 30 days’ notice in writing. If you require hardware and have chosen to rent the equipment/phones from DSL Telecom, this will be bound to a minimum contract term, usually 36 months.
Can I use my existing IP phones?
If you already have IP phones, you can use them with our Cloud PBX provided those IP phones have been interoperability tested. Here is a list of IP phone brands that have been tested and can be used:
Yealink, Fanvil, Grandstream, Cisco, Snom, Polycom, Htek, Gigaset, Tiptel, Alcatel, Akuvox, Panasonic, Escene, Mitel, Univois.
What is the call limit on the Cloud Voice service?
Each voice service supplied by DSL Telecom has a call limit of R1500. Should you require a higher call limit you can either pay a security deposit or sign for surety to get the call limit raised.
Can I use my existing VoIP provider?
Yes, our phone system works with any VoIP service provider.
Are there limits to the call recording storage?
Call recording is limited to 500 rolling minutes per phone system. Once you have used the storage space for 500 minutes, the recordings will be overwritten with new recordings. 500 minutes for the average company will last around 4-5 months. If you require more storage space to keep call recordings for longer, please request a custom quote from us.
Can the system be set up remotely?
Yes, in cases where clients are technically savvy or where the cost of sending a technician on-site is not feasible.
What is included in the set-up fee?
The set-up fee includes the remote provisioning and set-up of your company phone system including:
User account and billing creation
User extension creation
Provision and creation of voice/SIP accounts
Security settings
Porting
Do you recommend on-site installation?
Yes, to ensure a smooth transition to the cloud we will allocate an on-site technician to help configure call routing, record IVR's, provide training to users and lock down security. We will also allocate a project manager to manage all the project steps which may include interim solutions, porting, cancellation of old services etc.
How long does it take to get up and running?
Once you have placed your order and paid the set-up fee, DSL Telecom will provision the phone system service, usually within the same working day and you will be able to use the system immediately using the free Linkus softphone applications for Desktop and Mobile.
Does the set-up fee cover on-site installation?
No, on-site installation, training and project management are quoted separately and are highly recommended for a smooth transition to the Cloud.
What hardware do you supply?
We supply Yealink IP phones and conference equipment. Yealink offers a high quality and affordable IP phone range. Yealink has been interoperability tested to work perfectly with DSL Telecom's Cloud PBX. If there is a specific requirement, we can also offer IP phones from other suppliers such as Fanvil, Grandstream, Cisco etc.
How do the hardware rentals work?
We can sell you equipment as an outright purchase or you can rent the equipment from us over a fixed 36-month term. If you require a longer/shorter term, we can accommodate this as well. At the end of the term you can choose to do one of the following:
Upgrade your equipment and start a new service on new terms
Buy out the hardware at 3 x the monthly fee and own the equipment
Continue on a month-to-month basis
Cancel by providing 90 days’ notice before the end of the initial term
Does DSL Telecom provide phone numbers?
DSL Telecom can supply you with a new 087 number or a new geographic (010, 021 etc) number. You can also port in your existing geographic or non-geographic number to the DSL Telecom Cloud.
Can I keep my phone number?
Yes, we can port your geographic number (010, 021 etc) or your non-geographic number (0860, 087 etc) to the DSL Telecom Cloud so you can keep your existing number, or we can provide you with new numbers.
Can I still use my legacy Telkom lines?
In cases when we are waiting for porting to happen or for fibre to be installed we can provide an on-site VoIP gateway so that you can start using the Cloud phone system while still connecting to your existing Telkom analogue/ISDN lines.
Get in touch
Fill in the form and we'll call you to discuss your telephony requirements in more detail
