DSL Telecom Cloud Phone System

DSL Telecom
​Cloud phone system

A fully-featured phone system that keeps you connected anytime, anywhere

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​Everything you need in a business phone system

Reduce costs, connect seamlessly, and get more done - even when on the go

DSL Telecom PBX

Save big on your phone bill

Save up to 50% over traditional phone systems and cut costs with low per second billing VoIP rates.

Cloud phone system

No contracts

We do not lock you into any long-term contracts, you can cancel anytime with 30 days notice.

PBX System

Work Anywhere

Break down geographical boundaries and connect anytime, anywhere with mobile and desktop apps.

PBX Cape Town

At your service

Achieve success faster with access to our technical support desk and  customer success managers.

Cloud Phone Software

Scales with you

This system is designed to easily scale users up and down as your business requires.

Yeastar PBX

Feature rich

Get enterprise-grade business communication features along with advanced UC capabilities.

Simple, haggle-free pricing

Cloud Phone System that integrates with Zoho
Month to month cloud phone system
Mobility phone system
Cloud Phone System

Freedom to work from anywhere

Use your own smartphone or PC with the free Linkus unified communications (UC) softphone application and enjoy all the features of a desktop extension.

  • Take your office extension with you
  • Connect mobile and remote workers
  • Multi-site friendly
  • View the presence of your colleagues
  • Start a chat within instant messaging

Linkus mobile & desktop app


Connect with more prospects at a lower cost

With DSL Telecom's crystal clear cloud VoIP services, you can save up to 50% on your phone bill with low local, national and cellular calls from as little as R0.29 per minute.

PBX Cape Town
Zoho Phone System integration in South Africa

Managed cloud services

DSL Telecom offers effective help-desk support to our customers on all of our plans.


If you have selected either the Enterprise or Ultimate plan you further benefit from a complete managed service with an assigned Customer Success Manager for an even simpler, worry free solution.

Choose how to connect

There are multiple ways to connect using our cloud phone system, making it easy to work your way, from anywhere. 


Use your own device with one of our free apps or get our phones & headset, if you need them. 


Yealink IP phones can be purchased outright from us, or you can rent them from us on a 36-month contract.

PBX System
PBX Cape Town

Connect with more prospects at a lower cost

With DSL Telecom's crystal clear cloud VoIP services, you can save up to 50% on your phone bill with low local, national and cellular calls from as little as R0.29 per minute.

PBX System

Choose how to connect

There are multiple ways to connect using our cloud phone system, making it easy to work your way,from anywhere. 


Use your own device with one of our free apps or get our phones & headset, if you need them. 


Yealink IP phones can be purchased outright from us, or you can rent them from us on a 36-month contract.

DSL Telecom phone system +​Zoho apps integration

DSL Telecom's cloud phone system integrates with Zoho One, CRM, Mail, Desk and Recuit to help you supercharge your business


Boost business productivity with click to call, call pop-ups and automatic activity logging

Talk to sales
DSL Telecom phone system +​Zoho apps integration

DSL Telecom's cloud phone system integrates with Zoho One, CRM, Mail, Desk and Recuit to help you supercharge your business


Boost business productivity with click to call, call pop-ups and automatic activity logging

Talk to sales

All the features you need to grow your business

Call Features
Business Features
Managed Features
Security Features
Call Features
Call Back 
Call Forwarding  Caller ID Call Monitor
Call Parking Call Pickup Call Routing Call Transfer 
Conference Rooms Dial By NameDo Not Disturb ( DND ) Emergency Numbers 
Feature Codes Intercom / Paging One Touch Recording Paging 
Pickup Group Queues Ring Groups SIP Forking 
SLA Stations Speed Dials Time Conditions Video Calls 
Web Access To Voicemail WebRTC Click To Call 
Business Features
App CenterAutoCLIP RoutesAuto ProvisioningBlacklist / Whitelist
Conference PanelDistinctive RingtoneDISAFax To Email
HolidayLinkus UC SoftphoneMusic On HoldPIN List
Custom System PromptsT.38 Fax
Managed Features
APIAuto CleanupBackup & RestoreCall Permission
Events CenterFirmware UpgradesImport / Export ExtensionsImport / Export Trunks
ITSP Configuration TemplateMulti-level User AccessRemote ManagementUser Privileges
Web GUI Troubleshooting
Security Features
ITSP Configuration TemplateMulti-level User AccessRemote ManagementUser Privileges

DSL Telecom cloud phone system FAQs

Plans
Voice
Installation
Hardware
Numbers
Plans
Which plan best suits me?

Our plans all have the same phone system features, only the service levels and call rates differ. If you are technically savvy or have resources to manage your own system, then the self-managed plan may be best. If you need help on a self-managed plan you can still get it from DSL Telecom, we will just charge you an hourly rate for Telephonic, Remote and On-Site Support. If you do not want to worry about managing your own system and you just want to get on with your business, then outsource all the work to us and select a managed service plan. 


The Enterprise managed plan includes unlimited telephonic and remote support and a discounted call out rate for on-site support. 


The Ultimate managed plan includes free on-site support as well and a further discounted call rate.

Do I need an internet connection to use the phone system?

Yes, to access the DSL Telecom Cloud Phone System you will need to have a high-speed internet connection dedicated for voice access to ensure the highest call quality.

How long is the contract term?

Phone system pricing is billed per extension per month and you can up upgrade/downgrade or cancel with 30 days’ notice in writing. If you require hardware and have chosen to rent the equipment/phones from DSL Telecom, this will be bound to a minimum contract term, usually 36 months.

Voice
Can I use my existing IP phones?

If you already have IP phones, you can use them with our Cloud PBX provided those IP phones have been interoperability tested. Here is a list of IP phone brands that have been tested and can be used: 

Yealink, Fanvil, Grandstream, Cisco, Snom, Polycom, Htek, Gigaset, Tiptel, Alcatel, Akuvox, Panasonic, Escene, Mitel, Univois.

What is the call limit on the Cloud Voice service?

Each voice service supplied by DSL Telecom has a call limit of R1500. Should you require a higher call limit you can either pay a security deposit or sign for surety to get the call limit raised.

Can I use my existing VoIP provider?

Yes, our phone system works with any VoIP service provider.

Are there limits to the call recording storage?

Call recording is limited to 5000 rolling minutes per phone system. Once you have used the storage space for 5000 minutes, the recordings will be overwritten with new recordings. 5000 minutes for the average company will last around 4-5 months. If you require more storage space to keep call recordings for longer, please request a custom quote from us.

Installation

Can the system be set up remotely

Yes, in cases where clients are technically savvy or where the cost of sending a technician on-site is not feasible. 

What is included in the set-up fee?

The set-up fee includes the remote provisioning and set-up of your company phone system including:

  • User account and billing creation

  • User extension creation

  • Provision and creation of voice/SIP accounts

  • Security settings

  • Porting 

Do you recommend on-site installation?

Yes, to ensure a smooth transition to the cloud we will allocate an on-site technician to help configure call routing, record IVR's, provide training to users and lock down security. We will also allocate a project manager to manage all the project steps which may include interim solutions, porting, cancellation of old services etc. 

How long does it take to get up and running?

Once you have placed your order and paid the set-up fee, DSL Telecom will provision the phone system service, usually within the same working day and you will be able to use the system immediately using the free Linkus softphone applications for Desktop and Mobile. 

Does the set-up fee cover on-site installation?

No, on-site installation, training and project management are quoted separately and are highly recommended for a smooth transition to the Cloud.

Hardware

What hardware do you supply?

We supply Yealink IP phones and conference equipment. Yealink offers a high quality and affordable IP phone range. Yealink has been interoperability tested to work perfectly with DSL Telecom's Cloud PBX. If there is a specific requirement, we can also offer IP phones from other suppliers such as Fanvil, Grandstream, Cisco etc.

How do the hardware rentals work?

We can sell you equipment as an outright purchase or you can rent the equipment from us over a fixed 36-month term. If you require a longer/shorter term, we can accommodate this as well. At the end of the term you can choose to do one of the following:

  • Upgrade your equipment and start a new service on new terms

  • Buy out the hardware at 3 x the monthly fee and own the equipment

  • Continue on a month-to-month basis

  • Cancel by providing 90 days’ notice before the end of the initial term

Numbers
Do you provide geographic numbers?

DSL Telecom can supply you with a new 087 number or a new geographic (010, 021 etc) number. You can also port in your existing geographic number to the DSL Telecom Cloud.

Can I keep my phone number?

Yes, we can port your number to the DSL Telecom Cloud so you can keep your existing number, or we can provide you with new numbers.

Can I still use my legacy Telkom lines?

In cases when we are waiting for porting to happen or for fibre to be installed we can provide an on-site VoIP gateway so that you can start using the Cloud phone system while still connecting to your existing Telkom analogue/ISDN lines. 

Get in touch

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Affordable PBX System