Vox Voice

Crystal clear voice solutions for home and business use

Learn More
A man sitting at his desk on a Vox VoIP call with a client
A man sitting at his desk on a Vox VoIP call with a client

Vox Voice

Crystal clear voice solutions for home and business use

Learn More

​Save on calls

Save on line rentals and calling costs when using Vox VoIP

High quality VoIP

Superior voice quality on Vox's first tier VoIP network

24/7 support

Get rock-solid service from Vox's 24/7 helpdesk

Keep your number

Get a Vox 087 number or keep your existing number

VoIP packages for home use

Enjoy low call rates across all networks in South Africa and around the world or select an uncapped voice option if you have a lot to talk about. Prices incl VAT.

Once-off cost Monthly fee ChannelsCall rates
Pay As You Use R56.71R29.00 per month4 concurrent channelsR0.58 per minute, billed per second
 Uncapped Voice R56.71 R171.00 per month1 outbound channel & 1 inbound channelUnlimited calls to all SA destinations 

VoIP packages for business use

Take an unlimited VoIP package and never worry about a high phone bill again.

Once-off cost Voice Channels Call Rates Price 
Uncapped Voice
2 Channels
 R34.702 Concurrent outbound channels
4 concurrent inbound channels 
Unlimited calls to SA & popular international destinations R346.95 per month
Uncapped Voice
5 Channels
 R107.805 Concurrent outbound channels
10 concurrent inbound channels 
Unlimited calls to SA & popular international destinations R1299.00 per month
Uncapped Voice
10 Channels
 R215.60 10 Concurrent outbound channels
20 concurrent inbound channels
Unlimited calls to SA & popular international destinations R3199.00 per month
Uncapped Voice
15 Channels
 R323.40 15 Concurrent outbound channels
30 concurrent inbound channels
Unlimited calls to SA & popular international destinations R6499.00 per month

VoIP packages for home use

Enjoy low call rates across all networks in South Africa and around the world or select an uncapped voice option if you have a lot to talk about. Prices incl VAT

Vox VoIP Home Packages
Vox Voice Home Packages

VoIP packages for business use

Take an unlimited VoIP package and never worry about a high phone bill again

Vox VoIP Business Packages
Vox Voice Business Packages
Vox VoIP Packages
Vox Voice Deals

Choose how you want to connect

Make use of the Free Vobi softphone app on your mobile device, or program your number into any IP phone or 

VoIP compatible PBX

A smartphone that shows the Vox softphone application

Vobi softphone

  • Easily download the Vobi app from Google Play or Apple App Store.

  • Make low cost calls from your smartphone or PC, with Vobi.

Cickable button to download the Vobi app on the Apple store
Google Play's button that you can click on to download the Vobi app
Cickable button to download the Vobi app on the Apple store
Google Play's button that you can click on to download the Vobi app
A cordless and a desktop phone that can be used as an IP phone  and used for VoIP PBX

IP phones & VoIP PBX

  • A complete range of desktop and cordless phones - packed with incredible business features and advanced capabilities.

  • Speak to our sales consultants about our full range of IP phones, onsite VoIP systems and cloud-based VoIP PBX Solutions.

Vox VoIP FAQs

VoIP
Internet Connection
Calls & Data
Vobi
Numbers
VoIP

How does VoIP work?

VoIP uses IP protocols or data packets to transmit voice signals between users much in the way normal data like an image, video or e-mail gets sent via the web between users.

Are there any exclusions or limits on the Vox VoIP packages?

Outbound call centres are excluded from this service.

What is the voice quality like?

Provided you have the correct bandwidth and hardware, the voice quality is superb and is audibly better than even an analogue call.

What last mile options are available?

For the Uncapped 10 and 15 channel services, dedicated last mile (fibre or wireless) into the Vox network is a basic requirement. For all other SIP options you can use your choice of internet connection, however the quality of service received will be determined on the stability of the internet connection you are using. 

Can I keep my existing PBX and make use of Vox's Uncapped voice service?

Yes, but in some instances your PBX may require additional equipment. 

Internet Connection

Do I need an internet connection?

Yes. You will need an active, stable internet connection. The faster your connection, the better your voice clarity will be.

What internet connection do I need to run Voice over internet?

It depends how heavy an internet user you are and what type of internet connection you have. We have successfully deployed voice over most internet connections that are available. A single user can get away with almost any connection, however as your usage increases, you will need faster internet connections to ensure voice clarity.

Calls & Data

How much data is used per minute on Vobi?

0.5MB per minute if using G.729 codec.

How do I check my call usage, charges and settings?

Login to the Vox customer portal to view your account details.

How many concurrent calls can I get with 1 VoIP number?

Call concurrency depends on a combination of the VoIP package selected and the hardware you're using.

What if I need to call an international destination that is blocked by the uncapped calling plan?

Provided that written confirmation is received from the main customer contact, Vox will unblock the destinations and apply a low call charge for calls to those destinations.

Vobi

Can I use Vobi while travelling overseas?

Yes, Vobi can be used wherever you have internet access. Please take note that roaming data charges may be applicable, depending on your mobile call plan.

How do I download the Vobi app?

Read this article on how to easily install and setup the Vox Vobi app on your mobile phone: https://support.zoho.com/portal/dsltelecomsupport/en/kb/articles/voice-how-to-get-vobi-setup-on-your-phone
Numbers

Can I keep my existing number?

Yes, GNP and NNP legislation allows for the porting of geographic numbers (like 011, 021, 031, etc) and non-geographic numbers (0800, 0860, 0861, 087) to registered entities like Vox.  The number porting process is seamless. Contact the DSL Telecom Customer Services Team to port your number.

Our customers

VoIP deals

"Switching from an analogue phone to Vox uncapped VoIP has been a lifesaver in my household. My phone bill has literally halved! Highly recommended! "


Jean Smuts 

Vox VoIP Home Use Customer - Somerset West

A DSL Telecom VoIP customer, King-Pin Dynamics
DSL Telecom's voice over-ip clients logo, Klutch
Logo of SA Financial planners, a voice customer
Logo of a voice software client, Fuel Management Africa
CAM Craft's logo, a voice over internet protocol client
Atlantic Loss Adjusters logo, a Vox Voice client
Logo of CAN do, a telephony customer of DSL Telecom
DSL Telecom's voice service client, Earthcover

Get in touch

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