A college student is studying online at home using a Telkom LTE internet connection.

Stream faster with Telkom LTE

The easiest way to sign up for Telkom LTE. 

Choose a SIM-only deal and use your own router, or add a Wi-Fi router onto your deal. 

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Free delivery to your door

Your Telkom LTE SIM card and/or router will be delivered to your door free of charge within 3 - 5 working days

Plug & play installation

It is so easy to install, just insert your Telkom LTE SIM card into a router, switch on and start surfing the internet.

Superior speeds

 Reap the benefits of lightning-fast internet speeds. Seamlessly stream music and movies in real-time.

Telkom LTE SIM-only packages

Package
Data Allocation Hardware  DeliveryPrice 
80GB Telkom LTE 80GB (40GB Anytime + 40GB Night Surfer)  SIM-only Included R149.00 pm x24
 160GB Telkom LTE 160GB (80GB Anytime + 80GB Night Surfer)  SIM-only Included R199.00 pm x24
 240GB Telkom LTE  240GB (120GB Anytime + 120GB Night Surfer) SIM-only    Included R249.00 pm x24
 360GB Telkom LTE
  360GB (180GB Anytime + 180GB Night Surfer) SIM-only  Included R349.00 pm x24
2TB Telkom LTE 2TB (2TB Anytime Data) SIM-only Included  R699.00 pm x24
10Mbps Uncapped LTE Uncapped LTE Broadband 24 hours a day SIM-onlyIncludedR449.00 pm x24
20Mbps Uncapped LTEUncapped LTE Broadband 24 hours a day SIM-onlyIncludedR599.00 pm x 24

Telkom LTE SIM + router packages

80GB Telkom LTE 80GB (40GB Anytime + 40GB Night Surfer)SIM + router 
 Included R199.00 pm x24
 160GB Telkom LTE 160GB (80GB Anytime + 80GB Night Surfer)  SIM + router  Included R249.00 pm x24
 240GB Telkom LTE  240GB (120GB Anytime + 120GB Night Surfer) SIM + router  Included R299.00 pm x24
 360GB Telkom LTE
  360GB (180GB Anytime + 180GB Night Surfer) SIM + router   Included R399.00 pm x24
2TB Telkom LTE 2TB (2TB Anytime Data) SIM + router  Included  R769.00 pm x24
10Mbps Uncapped LTE Uncapped LTE Broadband 24 hours a day SIM + router 
IncludedR519.00 pm x24
20Mbps  Uncapped LTEUncapped LTE Broadband 24 hours a day SIM + routerIncludedR669.00 pm x24
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Telkom LTE SIM-only packages

Add on a Wi-Fi router to your SIM-only deal if you need one 

Telkom LTE 80GB Package
Telkom LTE 160GB Package
Telkom LTE 240GB Package
Telkom LTE 360GB Package
Telkom LTE 2TB Package
Telkom LTE 10Mbps Package
Telkom LTE Uncapped 20Mbps Package
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Telkom LTE router 

Add on a Wi-Fi router to your SIM-only deal if you need one

Huawei B311B Wi-Fi Router

Huawei B311B router

+ R70 per month

  • Add on the Huawei B311 Wi-Fi router to your SIM-only package at an additional R50 pm x 24. 
  • Connects up to 32 devices
Coworkers using multiple software applications with a Telkom LTE internet connection

Quickly Top-up

Top up your data if you run out or add a recurring bolt-on top-up via the Telkom website or mobile app.


Popular Top-ups pricing:

7.5GB + 7.5GB @ R99.00 60GB + 60GB @ R459.00
10GB + 10GB @ R149.0080GB + 80GB @ 559.00
20GB + 20GB @ R249.00 
 120GB + 120GB @ R759.00
40GB + 40GB @ R359.00220GB + 220GB @ R1059.00
7.5GB + 7.5GB @ R99.00 
 60GB + 60GB @ R459.00
10GB + 10GB @ R149.00 80GB + 80GB @ R559.00
20GB + 20GB @ R249.00120GB + 120GB @ R759.00
40GB + 40GB @ R359.00220GB + 220GB @ R1059.00

Changing your Telkom LTE Package

How upgrading, downgrading or doing a sideways LTE deal change works

You can easily renew, upgrade or downgrade your Telkom LTE Deal by signing up for your desired LTE deal here: www.ltedeals.co.za/renew


Once you've submitted your renewal or upgrade application and it's been approved, your existing/current Sim card will be activated with the renewed data package. Renewals and upgrades are seamless as they are processed on the network's side and therefore you can continue using your current Sim card with the new package. 


How long does the Telkom LTE renewal process take?

  • Sim Only renewals: 1 working day
  • Sim + Router renewals: 3 - 5 working days
Renew or upgrade my LTE deal
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Telkom LTE FAQs

LTE Packages
Signing Up
Installation & Delivery
Data
Hardware
Support
Cancellations
Voice
Changing My Package
LTE Packages

What is LTE-A (LTE-Advanced)?

LTE-Advanced also known as 4G is the next evolution from LTE technology and Telkom was the first to commercially launch this technology in South Africa. LTE-Advanced supports a lower latency in comparison to LTE technology. This is important in supporting services that require real-time online capability like online gaming and high Quality of Service.

What is the difference between LTE vs Fibre?

LTE and Fibre technology both fall into the next-generation basket of internet technologies. LTE is delivered over a dedicated, licensed wireless spectrum using advanced technologies, while Fibre is delivered over a physical fibre optic cable. Both technologies are capable of delivering faster internet speeds with lower latencies and higher dependability than traditional technologies.

What speeds can I expect from Telkom's LTE-Advanced network?

Telkom's LTE-Advance network supports download speeds of up to 150Mbps and upload speeds of up to 25Mbps.

What happens if I relocate?

Telkom LTE is designed to be a fixed-wireless service that remains at a single location, however should you take it with you when you travel or move, it will work just by plugging it in depending on whether you are still in a LTE, 3G or LTE-Advanced coverage zone (should you have an LTE –advanced router/package).

Signing Up

Does RICA apply?

RICA compliance rules will apply.

What supporting documents are required if I sign up in my personal (consumer) capacity?

1. Signed Application Form
2. Copy of ID 

3. Copy of latest Telkom bill (only required for Telkom customers)

What supporting documents are required if I sign up in business capacity?

1. Signed Application Form
2. Company Registration Document

3. Copy of Directors' ID

4. Copy of latest Telkom Bill 

5. Proof of Directors' Address

6. Proof of banking (1 month bank statement, cancelled cheque or bank confirmation letter) 

How do I check my Telkom LTE coverage?

A sales agent will be able to assist you with checking if your address is in LTE coverage. Fill in the form on the link below and we will check your Telkom LTE coverage:  www.coveragecheck.co.za/telkomlte

Can I add the LTE service to my existing Telkom account?

If you have a Telkom Mobile account then yes. If you have a Telkom Fixed Line account (i.e. landline or ADSL service) then no, as Fixed Line and Mobile are different divisions at Telkom.

How long does the process take once I submit my application form?

Consumer applications take +/- 3 - 5 working days. Business applications take +/- 3 - 5 working days, so please ensure you get your paperwork in with the correct supporting documentation early.

Do I need a Telkom line in order to get the LTE service?

No fixed line is needed at all. LTE is a completely wireless technology.

Installation & Delivery

How long does it take for my SIM to be activated once the courier delivers?

+/- 24-48 hours, once your hardware arrives your SIM card is not yet active. You need to sign the courier waybill and only after the courier gets back to the depot and scans in the waybill and sends it to the Telkom Mobile back office, will Telkom activate the SIM. 

Where will my LTE SIM and device be delivered to?

The hardware will be sent directly to the delivery address specified on the application form. In most cases this will be the client's premises address, so you can expect a delivery from Telkom directly unless you have arranged our agents to install/deliver.

What precautions should I take when setting up my LTE Wi-Fi router?

Users should reset their login username and password on the router, as well as the password for the Wi-Fi connection. For assistance with this or advanced security, please call the Telkom support desk on 081180.

What do I need to have with me when the courier arrives?

The person receiving the LTE package needs to be the same person who has signed for the deal on the application form and they will need to present a copy of their ID to the courier.

Rica compliance rules will apply.

Data

When is the night surfer data available?

Night surfer data is available between 12am-7am daily. Including weekends.

Does my unused data roll over to the next month?

Yes, unused data does roll over to the next month for 30 days.

Can I top up my LTE and if so, how?

Top up your data if you run out or add a recurring bolt-on top-up via the Telkom website or mobile app.

How do I monitor my LTE data usage?

If you have a smart phone, download the Telkom Mobile App from the Apple I-store or Google Play store. Within the app you can check your data balances instantly.

Hardware

How many wireless devices can I connect to my LTE Wi-Fi router?

You can connect up to 32 wireless devices on the Huawei B311B Wi-Fi router.

How can I boost Wi-Fi speed and signal?

Lock your router to 4G or purchase air ties/ boosters to help boost your Wi-Fi signal. View Air Ties here: shop.vox.co.za/dsltelecom  View antennas here: www.ltedeals.co.za/antenna

What are the Huawei B311B LTE/A Wi-Fi router specs?

• Strong Wi-Fi Coverage
• Lets you connect up to 32 high-speed wireless devices
• 4 cabled connections

• Form: 4G (LTE-Advanced) Router
• Speed: FDD LTE 150 Mbps DL / 150 Mbps UL

• Wi-Fi Protocol: (802.11 b/g/nand 802.11n2.4GHz Wi-Fi2x2 MIMO up to 300Mbps)


External Ports: 

1 x LAN/WAN port (RJ45), three LAN ports (RJ45)

1 x Sim card slot (nano-SIM)

1 x power adapter port

Support

Who do I call if I have technical queries?

You can call 081180 and you will be routed to the data call center for support.

Cancellations

What if I cancel my LTE package?

Should you cancel the contract early Telkom Mobile will as an early termination fee, recover R850 administration fee and also recover the device subsidy for the remainder of the term of the contract. You will also be liable for the outstanding balance of any other free hardware you have received.

Voice

What if I require a telephone line service as well?

We can provide you with a VoIP telephone number which will enable you to make cheap calls over you LTE connection. You can also port your number to the VoIP network and keep your existing number. VoIP numbers cost only R29/month and you only pay for calls you make thereafter at reduced rates. Click here to view packages: https://www.uncappedvoip.co.za/

Do you supply VoIP hardware?

Yes, DSL Telecom can provide you with 3 options when it comes to voice:

1) We can provide a VoIP Telephone number which is programmed into your LTE router. The numbers cost only R29 per month and all you need to do is plug in your existing analogue phone handset into the LTE router and you will be able to make and receive low cost VoIP call. Click here for more information www.uncappedvoip.co.za


2) We can provide you with a VoIP enabled phone, either cordless, desktop or even a softphone for your PC. See all our phones here: www.uncappedvoip.co.za


3) You can sign up for a Cloud PBX extension and get full PBX functionality for a low monthly cost. Use an IP phone or use the softphone client as your device to make and receive low cost calls. See the business voice options here: www.pbxcapetown.co.za

Changing My Package

Can I change my LTE package?


Yes you can change your package but the ability to upgrade or downgrade your Telkom LTE package depends on how many months you are in to your contract or commitment period:

1) If you are 1 - 3 months into your Telkom LTE contract period, you cannot change your package. In this instance, if you want a new deal you will need to take out a new contract.

2) If you are 4 - 21 months into your contract period, you are allowed to change your package. Telkom refers to this as a package migration and we charge an administration fee and a penalty fee to perform the migration which is calculated at the time of the package migration request.

3) If you are in the 22nd month or more of your contract period, you are allowed to change your package. Telkom refers to this as a package renewal and no administration or penalty fees will be charged.

How do I request a change in my LTE deal/package?

To change your Telkom LTE deal you can:
A DSL Telecom agent will check your current contract term and see if you are eligible to change your package and determine if any fees are applicable.

What information do I need to provide to change my LTE deal?
Please provide us with the service number on your Telkom bill of the package you wish to change or the MSISDN (Cell phone number) of the sim card linked to your LTE service.

How long does it take to change to my new LTE deal?

Once you agree to proceed, we will go ahead and complete the migration on our system. Your new package will be active within 24 hours of successful processing. If you are changing your package and taking a new device/router then the hardware will need to be couriered to you and this can take between 3-5 working days.


Will I get a new sim card if I change my LTE package?
Please note that the change in package will be done on your existing sim card and a new sim card will not be issued.

Can I upgrade my Telkom LTE deal to Fibre?
Yes, you can migrate from your Telkom LTE internet connection to a Telkom Fibre internet connection if you have had your Telkom LTE package for at least 6 months and your address is covered for Telkom Fibre. Click here to migrate to a fibre connection.

Can I upgrade or downgrade my LTE package?
After the first 3 months of your contract you may upgrade or downgrade your package at any time.


Ernst Nieuwoudt, DSL Telecom customer is super-satisfied with his Telkom LTE internet

" Thanks to DSL Telecom, I have a superior internet connection on LTE. I will certainly recommend them to anybody looking for a reliable company that's always there to help. "


Ernst Nieuwoudt - Lindberg Park

Geraldine Goodman, is blown away by the excellent service she received from DSL Telecom
" I would like to thank you for the absolute best service provided. Should anyone in the future show any interest in your product offerings, I will gladly put you in contact! Thank you DSL Telecom! "


Geraldine Goodman Johannesburg
DSL Telecom customer, Victor Abrahams, is over the moon with his Telkom LTE

" I predict that this company will have a bright future in South Africa. It is very rare to find fast and efficient service like this anywhere. Their best asset is their personell, hands down. "


Victor Abrahams - Cape Town

Stream faster with Telkom LTE

Sign up for your Telkom LTE deal online or fill in the form below to speak to a connectivity specialist 

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