Zoholics is Zoho’s flagship event, and 2025 marked another standout year. Hosted in both Cape Town and Johannesburg, Zoholics South Africa brought together hundreds of Zoho users, partners, and product experts. The DSL Telecom team was there in full force to engage, learn, and share how South African businesses can get more value from the Zoho ecosystem.
AI Takes Center Stage at Zoholics 2025
AI was the central theme at Zoholics 2025, and Zoho delivered practical tools to help businesses work more efficiently. A standout announcement was Zoho Solo, a new mobile-first app built for solopreneurs. With Zoho Solo, users can manage tasks, track income, control payments, and stay on top of their business from one app. It’s currently available only in South Africa and the USA.
Other key AI-driven features announced included:
- Zia Agent Studio (Coming Q3) – Think of this as a central hub for building your own AI agents that work across Zoho apps. You can create custom Zia agents that answer questions, automate tasks, and support both your team and your customers. No coding needed.
- Creator AI Builder – This new tool inside Zoho Creator helps you build apps even faster. Just explain what your app should do, and AI creates your app for you, with fields, forms, and logic. It's like having a smart assistant help you build business tools in minutes instead of hours.
- AI Upgrades In Zoho CRM – Zoho CRM now lets you use natural language to create modules or automation. You can type something like ''create a task when a deal moves to negotiation'', and Zoho will build it. It also recommends next steps, highlights key data, and saves your team time with AI-powered suggestions.
Real Takeaways, Immediate Impact
One of the biggest takeaways from Zoholics 2025 was the clear, practical insights our team gained. We left with ideas we could implement right away, helping us deliver more value to our clients and strengthen our overall approach. As a Zoho Premium Partner, our focus is always on applying what we learn to drive real results.
Looking Ahead To Zoholics 2026
Zoholics South Africa 2025 proved again why it's a must-attend event for Zoho customers and partners. DSL Telecom is already looking forward to Zoholics 2026, where we'll continue our journey of learning, growth, and delivering success to businesses across South Africa.
