Frequently Asked Questions About Telkom Uncapped LTE

22.02.23 08:34 AM By Talita

Telkom Uncapped LTE is a very popular internet service in South Africa. With it's fast speeds, reliable connectivity and various plans, Telkom LTE has become the go-to option for many South African's who require a reliable and affordable internet service. However, with so many different plans, providers and options available, it's natural to have questions about Telkom LTE's service. 


In this blog, we'll explore some of the most frequently asked questions about Telkom Uncapped LTE, including its uncapped speed, affordability, installation process, and more. Whether you're considering switching to Telkom LTE or are already a customer, this blog will provide you with the answers you need to make informed decisions about your internet service.

FAQ's:

What is uncapped LTE and how does it work?

Uncapped LTE is a type of internet service that offers unlimited data usage for a fixed monthly fee. The term "LTE" refers to the Long-Term Evolution wireless broadband technology, which is used to provide high-speed internet connectivity through a mobile network. 


In terms of how it works, Uncapped LTE operates over a wireless network, which uses advanced 4G LTE technology to provide high-speed internet access. The service is delivered via a small, portable wireless router that connects to the LTE network and provides Wi-Fi access to multiple devices in your home or office.

Is Telkom Uncapped LTE unlimited?

Yes, uncapped LTE is unlimited which means that users can use as much data at they want without worrying about data caps. However Telkom may enforce certain limitation on speed and quality of service during peak usage times (6pm-11pm) when the network may become congested. 


Telkom's acceptable usage policy states that they may prioritse traffic for certain activities, such as browsing and email, over other activities, such as video streaming and file downloads. This is to ensure that all users have a fair and consistent experience on the network.

What is the difference between capped and uncapped LTE? 

Capped LTE plans provides users with a set amount of data that can be used each month. Once this data limit is reached the client won't be able to access the internet unless they top up their data or they opt for an out-of-bundle rate in which case they will be charged additionally. 


Uncapped LTE plans provides users with unlimited data usage for the month at a fixed monthly fee. This means that users can use as much data as they need without worrying about exceeding any usage limits or incurring additional charges.

What is the Telkom LTE Uncapped speed?

Telkom’s Uncapped LTE network supports download speeds of up to 10Mbps for the 10Mbps package and up to 20Mbps for the 20Mbps package.

How to ensure reliable and fast speed on your Telkom Uncapped LTE connection?

Here are some tips to ensure a reliable and fast speed on your Telkom Uncapped LTE connection: 

Choose the right plan: Telkom offers different uncapped LTE plans with varying speeds and data limits. Choose a plan that suits your needs and budget.

Position your router correctly: Make sure that your wireless router is positioned in a central location in your home or office to ensure the best signal strength and coverage.

Keep your router updated: Ensure that your wireless router is updated with the latest firmware to optimize its performance.

Reduce interference: Avoid placing the router near other devices that emit radio waves, such as microwaves or cordless phones, as this can interfere with the signal.

Monitor your data usage: Although Telkom Uncapped LTE offers unlimited data usage, monitoring your data usage can help you identify any potential issues or bandwidth restrictions.

Is uncapped LTE affordable?

The affordability of Uncapped LTE plans will depend on your budget and internet usage requirements. Uncapped plans typically offer unlimited data usage at a fixed monthly cost, which can be an attractive option for heavy internet users who don't want to worry about data caps or overage charges.

Can I use Telkom Uncapped LTE as my primary internet connection?

Yes, you can use uncapped Telkom LTE as your primary internet connection. There are a few factors to consider like coverage, speed and the fair usage policy if you are a heavy data user. Overall, Telkom LTE is viable option for those who need a reliable internet connection. It's important to check that you choose an uncapped package that will suit your usage needs. 

What are the installation costs for Telkom Uncapped LTE?

There are no installation costs when signing up for Telkom Uncapped LTE. Your LTE SIM card will be delivered to your door within 3 - 5 working days.

What is the process for installing and setting up Telkom Uncapped LTE?

It's so easy to install Telkom Uncapped LTE, you just insert your LTE SIM card into an LTE-compatible router, switch on and start surfing. No fixed line required! There is an instruction book which comes with your Telkom LTE router. We also have a self-help article to help guide you through your LTE router set up: https://service.dsltelecom.co.za/portal/en/kb/articles/how-to-setup-your-dlink-lte-router

Is Telkom Uncapped LTE available in all areas?

Telkom's coverage for LTE is growing vastly across South Africa however Telkom LTE is not available in all areas. LTE coverage can vary by location, and Telkom's LTE network may not cover all areas within South Africa. It is important to check if you are covered for Telkom LTE before signing up for a Telkom LTE package, you can check if you are covered for Telkom LTE here: www.coveragecheck.co.za/telkomuncappedlte

Are there any usage restrictions with uncapped LTE?

It is important to note that the Telkom Uncapped LTE packages are truly Uncapped meaning you cannot run our of data but your speed may be reduced due to Telkom Fair Usage Policy (FUP). Telkom reserves the right to reduce the speed of heavy users so that the user experience of other Telkom users is not affected. 

On the Telkom LTE Uncapped 10Mbps package you can use up to 500GB of usage, you will be able to access the network at 10Mbps speed. After 500GB you will be able to access the network at a standard 4Mbps speed. Should you use more than 550GB, Telkom will then reduce the speed to 2Mbps. 

On the Telkom LTE Uncapped 20Mbps package you can use Up to 600GB of usage, you will be able to access the network at 20Mbps speed. After 600GB you will be able to access the network at a standard 4Mbps speed. Should you use more than 650GB, Telkom will then reduce the speed to 2Mbps. 

Is Telkom Uncapped LTE good for gaming, video streaming, and online activities?

Telkom Uncapped LTE is a good choice for gaming, video streaming and online activities depending on the plan that you choose and the coverage in your area. In terms of gaming, Telkom's LTE network can offer low latency and fast speeds, which are crucial for online gaming. When it comes to video streaming, Telkom's LTE network can provide fast and reliable streaming speeds.Overall Telkom Uncapped LTE is a good option for various online activities providing you have adequate coverage. 
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Telkom Uncapped LTE Reviews: 

Thank you DSL Telecom for your quick turn around time to get my Telkom Uncapped LTE order and for helping me find the best uncapped package to suit my needs!

Magrietha Van Der Walt ​- Telkom 10Mbps Uncapped LTE

Excellent Service! SIM was already Rica'd when I got it, no relays!! LTE router working great!! Only the best can distinguish you from the rest - well done!!

Johan Etzebeth ​- Telkom 20Mbps Uncapped LTE

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Talita