Zoho has always been well-renowned for their frequent technological innovations and feature releases and 2021 has been no exception. Here we showcase our favourite 6 just-launched Zoho CRM features:

In this blog post we discuss the various factors that need to be considered when investing in a CRM system, the various features that you need in your CRM software, the top 5 CRM systems for South African businesses and what CRM System we would highly recommend.

Zia is Zoho Desk's conversational A.I. for customer service, built into the app to provide agents and managers valuable insights about the health of their service.