Zoho Voice Launches In South Africa And DSL Telecom Is The First VoIP Provider Offering SIP Trunk Integration For Cost-Effective Local Calling 

18.09.25 11:13 AM - By Kim

South African businesses can now enjoy a seamless, professional, and cost-effective way to manage their communications with the arrival of Zoho Voice, Zoho's native telephony solution. DSL Telecom is proud to be the first South African SIP provider able to integrate our VoIP service directly with Zoho Voice.


For the first time, companies in South Africa can connect DSL Telecom's reliable and affordable voice services straight into the Zoho Voice platform. This integration gives businesses access to competitive local calling rates while taking full advantage of Zoho Voice's powerful, unified communication features.

Zoho Voice Explained: What It Is and Why It Matters

Zoho Voice is an advanced online telephony platform that allows businesses to make and receive local and international calls, and manage all communication within the Zoho ecosystem. Instead of juggling multiple systems or relying on third-party calling applications, Zoho Voice places everything under one roof.

Customer interactions, call data, and records are automatically linked to tools like Zoho CRM, Zoho Desk, Zoho Bigin, and ServiceDesk Plus from ManageEngine, enabling teams to work more efficiently and deliver a superior customer experience. By unifying calling and messaging, businesses can simplify operations, eliminate unnecessary complexity, and maintain a professional, consistent presence with every customer interaction.

An image depicting how agent productivity can be tracked.

DSL Telecom's SIP Trunk Integration With Call Rates That Deliver Real Savings

DSL Telecom's ability to integrate our SIP service into Zoho Voice represents a significant advantage for local businesses. By connecting directly with DSL Telecom, companies can benefit from our affordable South African VoIP rates while still enjoying the power of Zoho Voice. Businesses no longer have to rely solely on international SIP providers. With DSL Telecom, you gain the reassurance of local expertise, transparent pricing designed for the South African market, and a seamless setup process that ensures your telephony system works exactly as you need it to.


If you already have a voice provider that you are happy with, you can still sign up for Zoho Voice and continue to use your current VoIP provider. Alternatively, you can choose to move your voice service to DSL Telecom and take advantage of our competitive voice rates. Either way, our team will guide you through the Zoho Voice implementation to ensure that it works perfectly for your business.

The Key Benefits Of  Combining Zoho Voice With DSL Telecom VoIP

By combining DSL Telecom voice services with Zoho Voice, your business unlocks powerful advantages:

  • Business Calling Made Easy: Make and receive calls to both local and international destinations, expanding your reach without inflating telephony costs.
  • Geographic Numbers And Number Porting: Use local numbers for a stronger regional presence or port your existing number for a seamless transition.
  • Exceptional Call Quality: Enjoy crystal-clear voice connectivity through our reliable local VoIP integration with Zoho Voice.
  • Unified Communication Platform: Centralise calling, messaging (SMS and WhatsApp), and customer data within Zoho Voice to improve productivity, streamline workflows, and deliver outstanding customer service.
An image demonstrating call handling directly from Zoho CRM

Key Zoho Voice Features To Enhance Communication

Outbound Service

Initiate cost-effective outbound calls to both mobile and landline numbers across the globe, and pay only for what you use.

Call Recording

Record calls and analyse them later to track performance, ensure compliance, and maintain high service standards.

Two-Way SMS & WhatsApp

Centralise calls, messages, and customer data in Zoho Voice to boost productivity and enhance service.

Interactive Voice Response

Easily set up IVRs to automatically guide customers to the right team or department, saving time and streamlining requests.

Listen, Whisper, Barge

Monitor calls to ensure quality. Listen in silently with whisper mode or step in with barge mode to boost customer satisfaction.

Call Forwarding 

Reroute calls to any number and keep customers supported after hours by forwarding their calls to active agents.

Expert Zoho Voice Implementation And Local VoIP Rates From DSL Telecom

As a trusted Zoho Premium Partner with extensive experience in both VoIP and the Zoho ecosystem, DSL Telecom can implement Zoho Voice for your business seamlessly and efficiently. If your organisation is ready to modernise its communication systems, simplify operations, and take advantage of competitive local VoIP pricing, our team will tailor the implementation to suit your specific needs.

Contact Us

Kim