DSL Telecom - Blog #Zoho Software

Zoholics 2025 Recap: Insights, Innovation, And Connection

Tue, 17 Jun 2025 09:50:14 +0200

Zoholics is Zoho’s flagship event, and 2025 marked another standout year. Hosted in both Cape Town and Johannesburg, Zoholics South Africa brought together hundreds of Zoho users, partners, and product experts. The DSL Telecom team was there in full force to engage, learn, and share how South African businesses can get more value from the Zoho ecosystem.

AI Takes Center Stage at Zoholics 2025

AI was the central theme at Zoholics 2025, and Zoho delivered practical tools to help businesses work more efficiently. A standout announcement was Zoho Solo, a new mobile-first app built for solopreneurs. With Zoho Solo, users can manage tasks, track income, control payments, and stay on top of their business from one app. It’s currently available only in South Africa and the USA.

Other key AI-driven features announced included:

Zia Agent Studio (Coming Q3) – Think of this as a central hub for building your own AI agents that work across Zoho apps. You can create custom Zia agents that answer questions, automate tasks, and support both your team and your customers. No coding needed.
Creator AI Builder – This new tool inside Zoho Creator helps you build apps even faster. Just explain what your app should do, and AI creates your app for you, with fields, forms, and logic. It's like having a smart assistant help you build business tools in minutes instead of hours.
AI Upgrades In Zoho CRM – Zoho CRM now lets you use natural language to create modules or automation. You can type something like ''create a task when a deal moves to negotiation'', and Zoho will build it. It also recommends next steps, highlights key data, and saves your team time with AI-powered suggestions.

Real Takeaways, Immediate Impact

One of the biggest takeaways from Zoholics 2025 was the clear, practical insights our team gained. We left with ideas we could implement right away, helping us deliver more value to our clients and strengthen our overall approach. As a Zoho Premium Partner, our focus is always on applying what we learn to drive real results.

Looking Ahead To Zoholics 2026

Zoholics South Africa 2025 proved again why it's a must-attend event for Zoho customers and partners. DSL Telecom is already looking forward to Zoholics 2026, where we'll continue our journey of learning, growth, and delivering success to businesses across South Africa.

DSL Telecom Is Now Zoho Analytics Certified

Wed, 26 Feb 2025 14:22:07 +0200

DSL Telecom is now officially Zoho Analytics Certified. This certification recognises our expertise in implementing Zoho Analytics, a powerful business intelligence (BI) and data analytics platform that helps businesses transform raw data into actionable insights.

With this certification, our team is skilled in data integration, report building, and dashboard customisation. We are now also skilled in Zoho DataPrep, allowing us to clean and transform data efficiently. Zoho DataPrep enhances Zoho Analytics by ensuring businesses have accurate, structured data for better reporting, forecasting, and trend analysis.

What Is Zoho Analytics?

Zoho Analytics is a self-service, cloud-based business intelligence (BI) platform that allows users to connect, analyse, and visualise data from various sources. Essentially, It's a tool to help businesses understand their data. With its easy-to-use interface and robust analytical tools, businesses can:

Integrate Data Seamlessly: Connect data from multiple sources, including spreadsheets, databases, cloud storage, and third-party applications.
Build Custom Dashboards: Create reports and dashboards with drag-and-drop functionality, no coding required.
Leverage AI-Powered Insights: Use machine learning and predictive analytics to identify trends and opportunities.
Enhance Team Collaboration: Share reports and dashboards across departments for better decision-making.

What Does Our Zoho Analytics Certification Mean For Our Customers?

Our Zoho Analytics certification reflects our completion of a specialised two-day online training and examination, equipping us to deliver effective Zoho implementation, Zoho customisation, and Zoho support.

Seamless Zoho Analytics Implementation

We configure and integrate Zoho Analytics with your existing Zoho applications, ensuring smooth data flow from multiple sources. Our team tailors dashboards and reports to align with your business goals.

Zoho Training And Ongoing Support

We provide tailored Zoho Analytics training - both online and in-person - so your team can fully utilise the platform. Additionally, our ongoing Zoho support ensures you can effectively navigate the system and continuously optimise your data for better decision-making.

Process Improvement

By utilising data captured within your business systems, we help you gain deeper insights into operational efficiencies, identify trends, and make data-driven decisions for continuous improvement and accurate forecasting.

Why Choose DSL Telecom?

As a Zoho Premium Partner in South Africa, DSL Telecom has a proven track record of delivering Zoho software solutions that drive business success. Our Zoho Analytics Certification further strengthens our expertise, enabling us to help businesses unlock the full potential of their data.

Contact DSL Telecom

We're proud to announce that DSL Telecom is now a Certified Zoho Campaigns Partner

Mon, 07 Nov 2022 13:28:02 +0200

Great news! DSL Telecom is a Zoho Campaigns certified partner in South Africa. Why is this so important you ask? In the blog post below, we detail the advantages of being a Zoho Campaigns-certified company and how it can benefit your business.

Earlier this year, 3 members of our marketing team upskilled themselves as they enrolled and passed their Zoho Campaigns Certification Course. This meant that DSL Telecom became recognised as a Zoho Campaigns Certified Partner in South Africa.

What is Zoho Campaigns?

Zoho Campaigns is easy-to-use email marketing software that includes customisable and pre-built templates, real-time analytics and A/B testing, and pre-defined communications workflows that get the right message to your customers at the right time.

About The Zoho Campaigns Certification

The goal of the in-depth 1 day course which concluded with an examination, was to help us as email marketers learn more about Zoho Campaigns' multitude of features, benefits and many outstanding capabilities. In addition, the course content ranged from teaching us how to build quality lists to sending out targeted and engaging email campaigns, analysing their performance and automating email campaigns plus everything in between.

Zoho Campaigns’ expert training program empowered us with the necessary skills we require so not only are we able to create engaging email campaigns but also fully trained to automate and optimise them. In a nutshell, we learnt everything we needed to know for our email marketing efforts to be more even more successful.

The certification in turn also equips us to help our customers who are looking to build their brand through email marketing while having their data integrated across all essential business applications like CRM, ecommerce etc. We can also assist with the general implementation of Zoho Campaigns as well as Zoho Campaigns Training sessions.

Our Zoho Campaigns Clients

Choose DSL Telecom as your Zoho Campaigns Certified Partner

As Zoho Campaigns Certified Email Marketers, we take you through a Zoho Review Consultation to assess the needs of your business. These sessions help identify the exact requirements within your business and how Zoho applications can help you become more effective.

To find out what DSL Telecom and Zoho Campaigns can do for your business, book your free consultation and a Zoho consultant will be in touch with you.

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