DSL Telecom - Blog #YealinkDSL Telecom - Blog #Yealinkhttps://www.dsltelecom.co.za/blogs/tag/yealinkWed, 15 Apr 2026 01:29:32 -0700http://zoho.com/sites/<![CDATA[An ideal friendship: DSL Telecom Phone System & Zoho CRM]]>https://www.dsltelecom.co.za/blogs/post/An-ideal-friendship-DSL-Telecom-Phone-System-and-Zoho-CRM​By integrating your DSL Telecom Cloud PBX system with Zoho CRM, your team can make and attend calls right from their CRM software and measure every call's result against deals.]]>
In the age of multichannel communications, your customers are communicating to your teams through chat, email, social media and (of course) telephone. Keeping up to date with what a customer requires is even harder when all these channels act like perfect strangers — remaining separate and detached. That is why we suggest you integrate your phone and CRM software. A seamless CRM phone integration, in many ways, turns these two critical communication platforms into best friends: effortlessly in tune and always working together to achieve more than each could alone. The good news is that Zoho CRM & DSL Telecom Phone System have already been introduced and collaborate seamlessly. 

In today's blog we'll be discussing what makes the Zoho CRM & DSL Telecom PBX integration the best of companions. 
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​Click here to learn more about DSL Telecom's Cloud Phone System
​Click here to start your FREE Zoho CRM trial

Easier tracking

Make manual data entry a thing of the past with DSL Telecom and Zoho CRM's automatic call logging feature. Accurate and descriptive notes on your customer is your team's secret weapon to providing superior service! The call pop-up window enables your team to add notes, create follow-up tasks or assign the contact you spoke with to someone else. You will never lose track or forget about a conversation that you had with a customer.

DSL Telecom PBX System integrates seamlessly with Zoho CRM integration

Call pop-ups to better serve your customers

Zoho's CRM Software can store, access and analyse large amounts of diverse information, including detailed caller identification and call history. Linking your telephony to your CRM gives your sales team quick access to previous call interactions and customer details before the call connects. This enables you to quickly prepare for the customer interaction and ultimately you're now able to assist the customer promptly - saving time for all parties. 
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​Every call from your customer automatically displays a pop-up with the customers information on your screen. Pop-ups provide quick access to customer records which helps to get to the heart of the matter quickly. Having this information handy when a customer calls, gives your team the opportunity to provide a personalised customer service.
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Zoho CRM integration with DSL Telecom's Cloud PBX in South Africa

Gives you more data

Providing your team with constructive feedback is vital to motivate, improve and enhance your workforce. It is essential to measure KPIs such as call rates, upselling activity and conversion rates. Integrating your telephony with your CRM system helps monitor and analyse staff tendencies and capabilities, providing supervisors and managers with useful, quantifiable data. This integration gives you the opportunity to generate reports. With reports, you can track trends and teams' performance during specific periods and motivate them to improve by providing proof of superb performance or the need to improve on certain aspects of their work. Built-in charts and reports let you visualise your call data and help you figure out how to provide a better customer experience.

DSL Telecom's hosted cloud PBX allows you to see your call volumes in Zoho CRM

Elevate productivity

The ability to accept incoming calls and make outgoing calls with a single click is facilitated through DSL Telecom's Cloud PBX and Zoho's CRM system, enhancing the swiftness of your staff. Stop wasting time searching for contacts' numbers and dialing numbers - make calls straight from Zoho CRM. While you're looking at your leads or contacts, just click the call icon to initiate a call.
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Cloud PBX integration that allows you to click and call straight from Zoho CRM

What does this integration look like?

Zoho CRM & DSL Telecom Phone Integration: Better Together

The future belongs to companies that maintain strong customer relations and improve efficiency at serving them. Technology is an effective way to help your business achieve both these goals. By integrating your CRM and telephony services, you can make your business stand out even in a hyper-competitive market. Our Zoho Consultants and Cloud PBX Specialists understand how essential communication and building relationships are to businesses. Let us help you unify your communications with your customers.
Try this integration
]]>Mon, 19 Apr 2021 17:01:28 +0200<![CDATA[Achieve superior business communication with these new Yealink IP phones]]>https://www.dsltelecom.co.za/blogs/post/Achieve-superior-business-communication-with-these-Yealink-phonesDSL Telecom offers Yealink IP phones that are feature rich but also budget conscious. Empower your business with the expanded features and functionality of the new Yealink phones.]]>

To do a great job, any person or company must make sure that they choose the right tools. To encourage a communicative environment in your organisation, leaders must ensure that they have the right equipment or software to help their employees and to promote effective internal and external collaboration.

DSL Telecom offers feature-rich Yealink Desktop phones to its business customers. Yealink office phones are designed to satisfy the customers in need of higher quality IP phones with the improvement of hardware, audio quality, user experience, and collaboration efficiency. There is much to be expected from Yealink, one of the world’s leading SIP phone providers, but how much does T33G, T42U & the W59R Yealink phones, our top sellers live up to these expectations? In order to find out, we decided to write an in-depth review on these Yealink IP Phones.

Let's take a look at our top 3 sellers:

The Yealink T33G - Ideal For Business Professionals

Yealink South Africa desktop phones offers great value without sacrificing on features.

The Look & Feel


Screen: The 2.4 vibrant colour display mirror-style screen with adjustable backlight is able to meet the requirements for daily business use. 


Design: The advanced design of the T33G IP phone includes modern appearances and ergonomic details that enable easier and friendly operation experiences to users.


Ports: Built with dual-port Gigabit Ethernet 10/100/1000 PoE support.


Buttons: The keypad on the Yealink T33G has been updated to provide a more metallic feel, improving the user experience. Buttons are a combination of plastic polymer and is sprayed with a black coating. 


Stand: The T33G phone includes includes a desk stand with 2 adjustable angles for installation flexibility when having the phone on a desktop surface. 


Audio Quality: This feature-rich business IP phone boasts superior HD Audio for better communication. The Yealink T3 series provides distraction-free communications with industry leading Smart Noise Filtering Technology, which delivers excellent sound quality without extraneous noises and allows fluent conversations.


Enrich your business with Yealink's new T33G desktop IP phone. This phone combines stylish design, great features and affordable cost - ideal for the business communication device. 

IP-PBX Features

  • Busy Lamp Field (BLF), Bridged Line Apperance (BLA) 
  • Anonymous call, anonymous call rejection 
  • Hot-desking
  • Voice mail 
  • Flexible seating 
  • Call pickup
  • Call park 
  • Executive and Assistant
  • Centralised call recording
  • Visual voice mail
  • Call recording

The Yealink T43U - Ideal For Receptionists

Yealink is well known for their cost-effective but reliable business phones

The Look & Feel


Screen: This IP phone comes with a  3.7" 360x160 pixel backlight LCD, black and white screen.


Design: Elegant appearance with improvements for greater interoperability and collaboration. 


Ports: The T43U comes with 2 USB ports expanding the number of accessories & connectivity options with 6 different USB accessories available.


Buttons: The buttons are a combination of plastic polymer and are sprayed with a silver coating to mimic the metallic feel, improving user experience.


Stand: T43U phone includes a desk stand with 2 adjustable angles for installation flexibility when having the phone on a desktop surface. 


Scalability: This business phone provides scalability and flexibility for any growing business. It can be provisioned with multiple SIP accounts and has up to 3 expansion modules. 


Compatibility: This Yealink office phone is compatible with many different accessories such as the BT41 Bluetooth dongle, WF50 Wi-Fi dongle and supports the Yealink USB headsets (UH36). To offer additional protection against failure, the T43U supports dual firmware images for easy recovery.


The Yealink T43U IP phone offers so much more than just a desktop IP phone and captures the cost-effective reception phone market.

IP-PBX Features

  • Busy Lamp Field (BLF), Bridged Line Apperance (BLA)
  • Anonymous call, anonymous call rejection
  • Hot-desking, voice mail
  • Flexible seating, Executive and Assistant
  • Call park
  • Call pickup
  • Centralised call recording, call recording
  • Visual voice mail

#3 Yealink W59R - Ideal For Industrial Working Environments

A SIP Cordless Phone System designed specifically for small businesses and SOHO operations

The Look & Feel


Screen: 128×160 pixel back light colour LCD display screen.


Design: The W59R cordless phone is designed for harsh working environments but is still stylish. It's tough rubberised surface protects the handset from slipping and scratching.


Buttons: Rubber coated buttons offer good durability when using it in a harsh working environment.


Stand: This phone has a firm belt grip that accommodates on-site workers to move around with the phone.


Durability: The Yealink W59R rugged IP DECT handset is the perfect solution for harsh working environments such as warehouses, factories or workshops. It is completely dust proof and water resistant, even if submerged for up to 30 minutes at a depth of 1 metre. The casing is shock resistant and can easily withstand a fall of up to 3 metres with no severe damage.


Flexibility: The inclusion of Bluetooth in this handset provides hands-free flexibility. The W59R has a great battery life and is the ideal extension for your office whether it is corporate or industrial. The Yealink W59R IP DECT handset can be used in a single cell DECT network with the Yealink W60B base station or in a multi-cell DECT network with the Yealink W80B base station making it flexible to your office environment.


IP-PBX Features

  • Up to 2 simultaneous calls per handset
  • Seamless Handover/Roaming in W80 Multi-cell System
  • Alarm functions: push-button / no-movement / mandown / running
  • 3-way conference
  • Call forward: Always/Busy/No Answer
  • Call waiting, hold
  • Mute, silence & DND
  • Auto answer, call transfer, redial 
  • Speed dial
  • Voice mail

The right Yealink phone for you and your business?

Deciding what phone works best for your business requires planning and some shopping around. Yealink is half to a third the price of phones with similar spesifications. For those on a budget looking for quality, Yealink is an ideal option for getting your company upgraded with new phones.

Even though we listed some options above, there's a lot more to selecting the right phone and budgeting your total cost when outfitting an entire company. Fortunately for you, we have a catalogue of Yealink phones that tells you everything you need to know about the phones that we can offer your business 👉 https://www.dsltelecom.co.za/Phones-and-Equipment

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