DSL Telecom - Blog #Support

DPO South Africa, SA's biggest payment service provider turned to DSL Telecom to help enhance their Zoho ONE capabilities

Fri, 27 Aug 2021 16:33:07 +0200

About DPO Paygate

DPO South Africa, is a local entity of DPO Group that offers payment solutions. Paygate is their top tier payment gateway, trusted by leading e-commerce businesses, hospitality providers, and merchants of all sizes and industries. Paygate enables companies to accept card, mobile, and other major payment methods from directly within their website, making it easier for them to get paid online.

How DPO SA geared up for growth with Zoho One & DSL Telecom

DPO SA had a shared Zoho system, that ran in conjunction with their Head Office, DPO Group. Running a shared system meant DPO SA experienced reduced business efficiencies.

To solve this challenge, DPO SA decided to create their own separate Zoho system and build their own defined processes which have been more aligned to their local business model. This allowed them to unlock their local data to gain deeper business insight.

DPO SA enlisted DSL Telecom, a Zoho Premium Partner in South Africa with 8+ years of Zoho implementation experience and support expertise to speed up the implementation and adoption of their new Zoho ONE instance.

DSL Telecom helped DPO SA succeed with Zoho ONE by designing, implementing and launching the following Zoho anchor applications for their business:

Zoho CRM, an online customer relationship management software for managing sales, marketing and support was customised to run the PayGate sales process, show status of services and manage on-boarding of partners. Today, Zoho CRM is used to give DPO employees info about customers and partners all in one place.

DSL Telecom created blueprints in Zoho CRM, which helped the DPO team process, prioritise and manage the on-boarding of partners and customer requests more effectively. Previously, employees had to move a customer or partner manually down the line. Now, most steps have been automated in Zoho CRM by DSL Telecom's Zoho experts, which gives DPO SA employees more time to focus on sales and partner support. Email templates were also designed and leveraged to increase the efficiency and professionalism of DPO SA's teams. Email templates can be sent on a moments notice or even through automation, ensuring accuracy and on-brand content.

Zoho Sign is a digital signing service that lets you execute contracts quickly without the hassles of transforming paper documents while ensuring security and legality. By introducing Zoho Sign, the DPO SA team ensured faster and better turnaround times for signed digital partner contracts. It works completely on the cloud and integrates readily with your everyday apps for a completely seamless signing experience.

Introducing new internal processes was the tip of the iceberg for DPO SA, they also wanted new ways of connecting with their customers in order to continue to boost their sales, support and marketing activities. DSL Telecom customised and implemented Zoho Sales IQ, an online chat application which identifies visitors on the DPO SA website, it keeps customers engaged through automation and helps them communicate with DPO SA teams via message and audio call. Zoho CRM and Zoho Sales IQ were also integrated, giving the DPO SA team visibility into how many website visits or chat engagements their customers have over their customer lifespan.

Thanks to the help of DSL Telecom, more than 115 DPO SA employees now use Zoho ONE to share and track info about leads, partners and customers better. DPO's SA's journey with Zoho ONE is not over yet, the company plans to continue automating processes and exploring what's possible with the other Zoho applications, using DSL Telecom's Customer Success Package.

Empower your team with DSL Telecom & Zoho

Speak to one of our Zoho Experts today

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The DSL Telecom Cloud PBX merges voice and data into an all-in-one platform with the all-new Salesforce integration

Tue, 13 Jul 2021 16:32:48 +0200

Both your CRM software and business phone system are vital tools to help you and your team keep track of business interactions with customers. Merging these two software programs will assist your business to effectively utilise the best of both these programs and more!

The DSL Telecom Cloud PBX is packed with outstanding features including mobility, messaging, presence, 50+ call features and a seamless integration capability to Salesforce CRM. This phone system unites voice and data in an all-in-one platform which will not only keep your customers happy with shortened communication turnaround times, you'll also appreciate easier record-updating processes for your sales teams and agents.

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Easily Unfold Customer Insights In Salesforce During Your Calls

Boost your agents, sales representatives' or managers' efficiency with streamlined dialing, auto-call logging, call pickup, detailed call records and call pop ups.

Call customers with just a click

Click-to-call creates an easy and efficient way for your sales and support teams to contact your customers right from your CRM. Dial your customers faster and with fewer mistakes. Stop wasting time dialing phone numbers – simply click to call a customer right from your CRM while you’re looking at all their details and records.

Log all your calls automatically

Automatic call logging makes manual data entry a thing of the past. Your call data from your DSL Telecom Cloud PBX will automatically be synced to your Salesforce CRM in real time, helping you keep track of every conversation.

Know who is calling you with live call pop ups

Now you can improve the quality of your customer interactions by automatically delivering pertinent information along with each call. When the DSL Telecom Cloud PBX & Salesforce CRM is integrated, a “screen pop up” on a call provides a holistic view of the customer. The customer information that will be available will include instant access to the caller' full name, contact details, history of call interactions, customer notes, product interest and social media accounts as well as critical business facts such as the contact’s position held within their company, the language they speak and even their birthdays. With all this information at your fingertips, personalising communication with your customers becomes a breeze!

Easily manage your customers

Rather than collecting handwritten notes or requiring employees to open their CRM system each time a phone call comes in, an integrated system will open a notepad for your employees to instantly take notes and view previous notes. In addition, the time and duration of the call will be displayed plus much more!

Interested in integrating your Salesforce CRM & DSL Telecom Cloud PBX?

Contact Sales

Seamlessly Communicate With An Award-Winning DSL Telecom VoIP PBX + Microsoft Teams Collaboration

Tue, 13 Jul 2021 16:32:48 +0200

Both your Business Communications Platform Software and your Business Phone System are considerably-essential business operational tools which enable companies of all sizes to keep track of communication interactions with your team members and customers alike. Merging these two state-of-the-art software platforms promises to deliver exceptional calling experiences to Teams Users as well as your ever-valued customers.

The DSL Telecom Cloud PBX is packed with outstanding features including mobility, messaging, presence, 50+ call features and a seamless integration capability to MS Teams. This phone system unites voice and communication software platforms, filling the gap for your established Teams user base and providing your business the opportunities you deserve to reach a much broader customer base.

As Microsoft Teams surpassed 145 million daily active users, Yeastar integrates with Teams to make enterprise-grade calling capabilities of The DSL Telecom Yeastar Cloud PBX System available to Teams users. With the direct routing technology, users on DSL Telecom's Yeaster Cloud Phone System and MS Teams can seamlessly communicate with others like regular extensions do, making it a perfect fit for businesses with a mix of Teams and non-Teams users.

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Get More Done With Less Effort

This integration solution offers a quick, simple and cost-effective way to take your communication processes to another level without any disruption to your existing phone service.

Here's what you can expect your business to gain

By associating MS Teams users with SIP extensions of the DSL Telecom Cloud PBX, the MS Teams App will work as a softphone that is registered to the PBX, enabling you to achieve the following: Make and receive calls directly from the MS Teams App, Keep your existing phone numbers, SIP phones and any SIP devices.

Empower your business with DSL Telecom's VoIP and MS Teams integration capability

Users on DSL Telecom's Cloud PBX System and MS Teams can reach each other like they would usually do on regular extensions using the DSL Telecom Cloud PBX System, so that they can make and receive internal and external calls directly on the MS Teams App while enjoying a variety of advanced calling features.

Features at a Glance:

Place and receive calls from anywhere on any device via the MS Teams App.
Keep your existing phone numbers and any SIP endpoints on MS Teams.
Set up customised IVR scripts to suit your specific business's requirements.
Support advanced call management to forward, transfer, hold, and mute calls.
Access to more incredible calling features such as call recording, ring groups, voicemail to email and more.
Consolidate your business communications and collaboration on a single platform.
Simplify configuration and administration with the easy setup process.

One Plus One Outperforms Two

To wrap up, VoIP Integration Is A Technology – a bridge to unite your VoIP phone system with other work-related platforms to maximise the value of each of your current applications.

Interested in integrating your MS Teams Communication Platform With DSL Telecom's Cloud PBX?

Contact Sales

Everything a modern South African business should consider when comparing Cloud PBX Phone Systems

Tue, 13 Jul 2021 16:32:48 +0200

Making the proper PBX choice

Every business needs a phone system to operate optimally and communicate effectively with each other and their customers, however with the abundance of PBX Phone System options available, choosing a suitable Cloud PBX provider can seem complicated and somewhat overwhelming, especially as a South African business.

To help simplify your decision, we at DSL Telecom through our extensive first-hand Cloud PBX System experience, have gathered up what we consider to be the leading Cloud PBX competitors in the South African professional marketplace and delved into what sets them apart with some insightful PBX comparisons.

But first, let's take a look at what factors you'd want to to consider when comparing Cloud PBX Systems as well as some of the exciting Phone System features.

4 Crucial factors to consider when comparing Cloud PBX Systems

Here are 4 factors to consider when selecting your Cloud Phone System and comparing Cloud PBX comparisons.

#1 Will the Cloud PBX Solution support your business needs?

When selecting a Cloud PBX provider, you should be aware of all your business needs, i.e. number of lines, number of all employees in all offices, location of all employees, broadband specifications, local/long distance needs, conference calling, call volumes and so forth. In knowing these, you'll be able to select a provider who has the appropriate tools and capacity for your business. Another area that should be addressed is accessibility and technical support.

#2 What about sufficient bandwidth?

Since adequate bandwidth is critical to Cloud PBX systems in order to carry both voice traffic and other data, you'll require sizeable bandwidth for your PBX system. Therefore, the size and data requirement of your company dictates how much bandwidth will be required to adequately run a Cloud PBX service. Your company's exact bandwidth requirements depend directly on your call volume, codec, your packets per second capability, and your total packet size over the WAN. Once this information is accounted for, you'll be able to calculate an approximation of the bandwidth needed.

#3 User training

When choosing your business's ideal PBX Phone System, it's important to choose a Cloud PBX Solution that offers hands-on employee training during the initial installation right through to the training of new employees if required. With this, users will benefit from system proficiency, which ultimately leads to a better utilisation of the system, features, and functions.

#4 Scalability and flexibility

As your business grows larger or smaller, it's imperative that you choose a Cloud Phone System that's designed to easily scale users up and down as your business requires. In addition, you should look for a Cloud PBX that offers the optimum amount of flexibility within their service. Aside from support and training, users should be sure that the provider’s service is able to apply to employees that are both in and out of the office.

All the features you need to grow your business

One of the biggest selling points of Cloud PBX Systems is the availability of advanced features which are most often advertised prominently by PBX Competitors hoping to attract new clients. Since PBX features are provided as a service, there is no equipment, installation or maintenance required for any of these advanced PBX features.

Call Routing

Call routing is a call management feature that queues and distributes inbound calls to a team of agents. It is a feature commonly used in call centres to manage a high volume of incoming calls.

Automated Attendant

Interactive Voice Response (IVR) is a telephony menu system that enables the dial pad for identification, segmentation and routing of calls.

Music On Hold

Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold.

Call Pickup

Call Pickup feature allows users in the same pickup group to pick up no-answering calls of other extensions without running to the ringing phones.

Conference Rooms

By dialing the conference extension number, Cloud Phone System users will be allowed to join a conference room with other specified users.

Call Recording

Call recording is an automatic system that records all your calls. so you don't have to lift another finger for it to begin working, as it is enabled by default.

Call Detail Record

A call detail record (CDR) is a data record produced by a phone extension containing various attributes of the call, such as time, duration, completion status, source number, and destination number.

Holiday Hours

This feature keeps your customers informed about changes in your business hours during the holidays.

Ring Groups

Ring groups allow members to take turns answering calls. Calls could ring all members of the team until someone answers or you could ring members one at a time, in a random order.

Here's an in-depth PBX comparison into our best picks for Cloud PBX Systems for South African Businesses:

Customisable phone solutions for businesses - Pros:

- Locally developed platform based on open source technology

- Cloud platform

- Prepaid or postpaid billing

- 30+ features to monitor and manage your users and agent

-Mobile-ready, web-based technology + up to 3 devices per extension

-Multiple plans to meet your business requirements

Cons:

Limited range of devices compatible with MS Teams

Native video compatibilities not available
6 month data retention

No Unified Comms application suite

3CX PBX is an open-platform, cloud business phone system - Pros:

- Self host with popular cloud providers offering

- Standard Linux VPS. (Google Cloud, Amazon Lightsail, Microsoft Azure & more)

- Easily move your PBX between cloud providers with

- inbuilt backup & restore

- Pay a low monthly fee per PBX rather than an inflated price per extension.

- No long-term contracts

- Save on monthly call costs using SIP trunks

Cons:

The set up can seem a little daunting, especially if you plan to take it on internally.

Limited integration options with other applications.

Requires a video call feature.

Vox Verto Supreme is an all-inclusive cloud-based cloud PBX-Pros:

- Full feature set at a single per user price

- Pure IP Centrex solution allowing customers to benefit from competitive voice rates

- Scalable and flexible - pay per use

- Flexible contract terms available

- PBX features such as voicemail, conferencing, music on hold, automated attendant and automatic call distribution included with the option to add more

- Excellent SLA agreements are mandatory at a low cost per user to ensure excellent service and uptime

Cons:

- Limited features included as standard

- SLA packages are not included but mandatory.

Vox Verto Supreme is an all-inclusive cloud-based cloud PBX-Pros:

- Full feature set at a single per user price

- Pure IP Centrex solution allowing customers to benefit from competitive voice rates

- Scalable and flexible - pay per use

- Flexible contract terms available

- PBX features such as voicemail, conferencing, music on hold, automated attendant and automatic call distribution included with the option to add more

- Excellent SLA agreements are mandatory at a low cost per user to ensure excellent service and uptime

Cons:

Limited features included as standard

SLA packages are not included but mandatory.

Our top pick for South African businesses

If we take a closer look at all the above Cloud PBX competitors, it can't be argued that the DSL Telecom Cloud PBX system offers truly outstanding value, promising to reduce costs, connect seamlessly, and get more done - even when on the go. In today's business climate, agility, flexibility and great value are all massive factors to consider as competitive advantages. DSL Telecom' Cloud Phone System really does tick all the boxes.

To learn more about how this incredible game-changing Cloud Phone System can transform your business, head over to this website: www.pbxcapetown.co.za

Bye for now, chat again soon 👍 www.pbxcapetown.co.za

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An ideal friendship: DSL Telecom Phone System & Zoho CRM

Mon, 19 Apr 2021 17:01:28 +0200

In the age of multichannel communications, your customers are communicating to your teams through chat, email, social media and (of course) telephone. Keeping up to date with what a customer requires is even harder when all these channels act like perfect strangers — remaining separate and detached. That is why we suggest you integrate your phone and CRM software. A seamless CRM phone integration, in many ways, turns these two critical communication platforms into best friends: effortlessly in tune and always working together to achieve more than each could alone. The good news is that Zoho CRM & DSL Telecom Phone System have already been introduced and collaborate seamlessly.

In today's blog we'll be discussing what makes the Zoho CRM & DSL Telecom PBX integration the best of companions.

Click here to learn more about DSL Telecom's Cloud Phone System
Click here to start your FREE Zoho CRM trial

Easier tracking

Make manual data entry a thing of the past with DSL Telecom and Zoho CRM's automatic call logging feature. Accurate and descriptive notes on your customer is your team's secret weapon to providing superior service! The call pop-up window enables your team to add notes, create follow-up tasks or assign the contact you spoke with to someone else. You will never lose track or forget about a conversation that you had with a customer.

Call pop-ups to better serve your customers

Zoho's CRM Software can store, access and analyse large amounts of diverse information, including detailed caller identification and call history. Linking your telephony to your CRM gives your sales team quick access to previous call interactions and customer details before the call connects. This enables you to quickly prepare for the customer interaction and ultimately you're now able to assist the customer promptly - saving time for all parties.

Every call from your customer automatically displays a pop-up with the customers information on your screen. Pop-ups provide quick access to customer records which helps to get to the heart of the matter quickly. Having this information handy when a customer calls, gives your team the opportunity to provide a personalised customer service.

Gives you more data

Providing your team with constructive feedback is vital to motivate, improve and enhance your workforce. It is essential to measure KPIs such as call rates, upselling activity and conversion rates. Integrating your telephony with your CRM system helps monitor and analyse staff tendencies and capabilities, providing supervisors and managers with useful, quantifiable data. This integration gives you the opportunity to generate reports. With reports, you can track trends and teams' performance during specific periods and motivate them to improve by providing proof of superb performance or the need to improve on certain aspects of their work. Built-in charts and reports let you visualise your call data and help you figure out how to provide a better customer experience.

Elevate productivity

The ability to accept incoming calls and make outgoing calls with a single click is facilitated through DSL Telecom's Cloud PBX and Zoho's CRM system, enhancing the swiftness of your staff. Stop wasting time searching for contacts' numbers and dialing numbers - make calls straight from Zoho CRM. While you're looking at your leads or contacts, just click the call icon to initiate a call.

What does this integration look like?

Zoho CRM & DSL Telecom Phone Integration: Better Together

The future belongs to companies that maintain strong customer relations and improve efficiency at serving them. Technology is an effective way to help your business achieve both these goals. By integrating your CRM and telephony services, you can make your business stand out even in a hyper-competitive market. Our Zoho Consultants and Cloud PBX Specialists understand how essential communication and building relationships are to businesses. Let us help you unify your communications with your customers.

Try this integration

DSL Telecom, the leading Telkom Partner in South Africa

Mon, 30 Nov 2020 15:35:15 +0200

If you haven’t heard yet, DSL Telecom joined forces with Telkom in 2016 and has subsequently become one of the largest post-paid partners in the country. With Telkom's ever-expanding LTE and Fibre coverage, DSL Telecom has had the opportunity to connect even more customers to better internet deals.

So, let's dive into what a Telkom Partner is, how it benefits customers and why you should choose DSL Telecom as your Telkom partner.

What is a Telkom Partner?

Telkom primarily uses dealers and partners as part of their sales distribution channel.

Telkom dealers operate under their own brand or under the Telkom brand. If you are dealing with a Telkom call centre, online channel or even a physical Telkom store, chances are you are dealing with a Telkom dealer/partner.

Always ensure that you are dealing with an authorised Telkom partner when signing up for a Telkom LTE, ADSL or Fibre connection. Telkom partners are trained to provide you with the right information and keep your personal information safe and secure.

5 Benefits of choosing DSL Telecom for your next Telkom internet connection:

1. Full range of products and services

Choosing DSL Telecom will not only give you access to Telkom's full connectivity stack, but also access to DSL Telecom's suite of services including: Zoho Software services and Business Cloud Phone Systems, all backed by rock-solid support.

Telkom's connectivity stack includes:

Telkom Fibre To The Home
Telkom Fibre To The Business
Telkom LTE
Telkom Uncapped LTE
Telkom ADSL
Telkom Mobile

2. Seamless sign up and installation

DSL Telecom works directly with Telkom's teams and has direct access to Telkom's systems. This means that the application process for our customers is fast and efficient and we can almost-instantly schedule an installation/delivery to get you connected quickly. We also have a direct line of communication with Telkom and are the first to know about special promotions and updates for all of Telkom's products including Telkom fibre internet packages and Telkom LTE internet deals.

View Telkom's internet deals here:
Uncapped LTE: www.uncappedlte.co.za
Capped LTE: www.ltedeals.co.za
Uncapped Fibre: www.uncappedfibre.co.za/telkom/openserve

3. Laser-fast customer service

Experience an extra layer of customer service with DSL Telecom as a Telkom Partner. You can contact Telkom or DSL Telecom directly to assist you with anything you need. Partnering with Telkom, who is one of the biggest internet service providers in South Africa, offers us better capacity as well as more online access points to better service our customers.

DSL Telecom's exceptional customer service is backed up with high-star ratings across various review platforms:

4.8 out of 5 stars

4.2 out of 5 stars

5 out of 5 stars

4. Experts in Connectivity, Telephony & Software

DSL Telecom has been building a unique service culture to offer more than 10 000 customers better deals on internet products in South Africa. We have extensive knowledge in the connectivity, telephony and software landscape in South Africa.

Here is a snapshot of some of the customers we have connected to Telkom products in South Africa since 2016.

5. Largest post-paid & award-winning partner

Since partnering with Telkom in 2016, DSL Telecom has become the largest post-paid Telkom Authorised Partner in South Africa and has subsequently won numerous awards, for exceptional sales & service capabilities.

DSL Telecom is proud to be a Telkom Authorised Partner. Telkom is a company that has proven over the years to be client-focused and innovative in their approach, not to mention having been South Africa's leading telecommunications company for many consecutive years.

Some of our recent awards & achievements include:

- Top performing LTE Dealer January 2018

- Top performing LTE Dealer November 2017

- Top performing LTE Dealer October 2017

- Gold performing LTE Dealer January 2017

- Gold performing LTE Dealer December 2016

- Gold performing LTE Dealer November 2016

- Silver performing LTE Dealer October 2016

- Silver performing LTE Deal February 2017

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9 Tips to use less LTE data

Wed, 28 Oct 2020 11:15:31 +0200

We can access the wealth of the world's information from the palm of our hands ... or just stream some Netflix.

But if you do away from an uncapped LTE connection, it can end up costing you.

Thankfully, there are solutions to this. Through a combination of fiddling with your phone and desktop settings and being a little smarter about how you use data, you can avoid going over your limit.

👇 Here are 9 tips to help you reduce your LTE data consumption:

#1 : Set a data limit

For users on an internet plan with limited bandwidth, setting how much data you want to use on your PC is a brilliant way to reduce data usage. Let's say your internet plan's data bandwidth is capped at 20GB, and you don't want your PC to use more than 2GB per week, you can set a weekly data limit of 2GB on your computer. That way, you are in total control of your PC's data consumption.

#2 : Use data compressing apps

Various apps use compression technology to reduce your data usage. You might already use some of them, without realising the impact.

Google Chrome is one of the most popular browsers. It has a built-in feature that can significantly reduce data consumption.

When data compression is turned on, all of your traffic is passed through a proxy run by Google. Your data is compressed and optimised before being sent to your phone. This results in lower data consumption and also speeds up the loading of pages without any significant change in web content.

👉To use data compression on Android:

Open Chrome, tap on the 3-dot menu on the upper right corner, tap on Settings, and scroll down to Data Saver. There you can tap on the upper right corner to toggle Data Saver on.

Turning data saver ON also implements Chrome’s Safe Browsing System to detect malicious pages and protect you from malware and harmful content. You can revisit that settings panel in Chrome to see how much data you’ve saved over a period.

👉To use data compression on IOS:

Open Chrome, tap on the 3-dot menu on the upper right corner, tap on Settings, and scroll down to Bandwidth. There you can tap on the Pre-load web pages option and select Never.

This process can reduce data usage by 50 percent, as it both compresses and minimises HTML, JavaScript and CSS resources. Removing unnecessary whitespace, comments and other metadata not essential to rendering the pages, as Google previously explained.

#3 : Stop apps from automatically syncing

While you use your phone or desktop, a lot of activity happens in the background. For example, Google Play and Apple's App Store check for updates and your email app looks for new messages. Meanwhile, social media apps push updates to your phone - the list goes on.

All this data adds to your LTE internet usage. We're not even talking about apps updating, just the data and information they sync. Whatever apps you use with a regular requirement for data are costing you money.

👉 How to disable Android app syncing

You can disable some apps that sync at Settings > Apps & notifications. Here you'll find apps that sync various data, such as your contacts. Tap each one and check the data usage - if it's too much, tap Data usage, then disable Background data.

👉 How to disable IPhone app syncing

On iOS, you can disable native apps from syncing via Settings > [Your name/ Apple ID] > iCloud. All you need to do now is tap each service that you don't need to sync.

Almost all apps that require constant syncing will let you manage how data syncs in their individual settings.

#4 : Store music and podcasts on your phone storage

This solution is so useful, you'll wonder why you didn't think of it already. Instead of streaming audio from your preferred online service or app, just download it to your phone before you leave the house.

Most phones and desktops come with enough storage to store a collection of your favourite music.

While you might own a smartphone with low storage, Android phones commonly feature a microSD card slot for expanding space. The only difference is that you should copy the MP3s to this storage, rather than your phone.

Once you're done, use your phone's built-in audio player to enjoy your music---no internet required! Alternatively, upgrading to the paid version of Spotify, Apple Music, and other services lets you download music to your phone.

#5 : Don't stream in HD Video and limit your general use of streaming services

#6 : Disable geolocation from apps

Some apps will automatically geotag you, it will use a lot of continuous data as the app is constantly updating your location. For some apps there is no need to be geotagged and it will save you a great deal of LTE data.

👉 How to disable location geotag on Android:

Android phone makers often have custom menus, so the process for doing this might be different on a Google Pixel versus an Android phone made by Samsung or LG. But, it should be relatively similar across devices running Android P, the latest version of Android. Here’s how to stop apps from tracking you on Android:

Open your Settings, tap Advanced. Choose App permissions. Select Location. You’ll see a list of apps that have access to your location. Unlike the iPhone, Android only lets you turn permission on and off, instead of only while using the app. Turn off the apps that do not need to know your location for the app to work correctly. For eg. you might not want to turn off your GPS navigator app as you will need to manually turn it back on every time you would like to use it.

👉 How to disable location geotag on IPhone:

First navigate to your Settings > Privacy. Select Location Services. If you want to completely stop all apps from using your location, turn Location Services off. If you want to manage settings app by app, tap each app and choose “Never” or “While Using.” Make sure apps that don’t need your location, like most games, are set to “Never.” Other apps should be set to track your location only while you’re actively using and inside of that app. There’s no reason an app needs to track you all the time, unless you want to be tracked live without being inside of an app.

Reminder: Some apps need your location to work properly.

#7 : Kick out the malware

Not just the regular apps on your phone or desktop could be using your data, there could be other reasons why the data limit is getting exhausted so often.

Regularly scan your devices for malware with a good antivirus app. Malicious apps might be sucking your bandwidth in the background while sending your precious information to the attackers. Doing so will also help you speed up your devices.

#8 : Disable background app refresh

#9 : Take advantage of your Night Surfer hours

When downloading large files or updating PC and Console games, do the update during your Telkom LTE Night Surfer hours. Night Surfer data bundles can only be used between midnight 00:00 and 5:00am on any day of the week.

These tips should help you reduce your LTE data consumption. Unfortunately, some tips may inhibit the full potential of your devices. Today's devices are capable of amazing performance but this potential is often bound by data limitations. All the more reason to choose an unlimited data plan. Telkom offers 24 hours Uncapped LTE. Included in this plan is a wireless Voice service, so you get unlimited data and 300 on-net minutes.

Take a look at Telkom's Uncapped LTE packages here 👉 www.uncappedlte.co.za