DSL Telecom - Blog #fibre to the homeDSL Telecom - Blog #fibre to the homehttps://www.dsltelecom.co.za/blogs/tag/fibre-to-the-homeMon, 27 Apr 2026 13:04:45 -0700http://zoho.com/sites/<![CDATA[How to track your Vox product or service order]]>https://www.dsltelecom.co.za/blogs/post/how-to-track-your-vox-product-orderRead this blog for the steps to track your Vox product or service order by following these 5 easy steps on the Vox Customer Portal.]]>
DSL Telecom in an Authorised Vox Business Partner
Here you can find out how to track your Vox product or service order by following these 5 easy steps on the Vox Customer Portal:

Step 1: Navigate to the Vox Customer Portal - customer.vox.co.za   


Step 2:Access your account by Signing In with your mobile number that you initially signed up with.
Access your account by Signing In with your mobile number that you initially signed up with.


Step 3: A 6 digit OTP will be sent to the mobile number that you signed in with. This is to verify and authenticate your login to protect your personal account details. Enter the 6 digit code to access your account details.
Enter your 6 digit OTP that would have been sent to your mobile phone


Step 4: Select ''My Orders'' and click on the order that you would like to track status of. The status will either display as ''In Progress'' or ''Complete''.Once logged in to the portal, navigate to Orders & Docs where you will see all your outstanding and completed orders.
Enter your 6 digit OTP that would have been sent to your mobile phone


Step 5: Select ''My Orders'' and click on the order that you would like to track status of. The status will either display as ''In Progress'' or ''Complete''.


Select ''My Orders'' and click on the order that you would like to track status of. The status will either display as ''In Progress'' or ''Complete''
Track My Vox Order
For more information about DSL Telecom, visit www.dsltelecom.co.za
]]>Thu, 11 Nov 2021 16:29:22 +0200<![CDATA[Why an uninterrupted internet connection at home is more critical than ever before]]>https://www.dsltelecom.co.za/blogs/post/Why-an-uninterrupted-internet-connection-at-home-is-more-critical-than-ever-beforeAs a work-from-home employee, the most important thing that you need to succeed in remote work positions is a strong internet connection.]]>

Now more than ever, internet access is a lifeline - not a luxury. Our internet connection at home has become our umbilical cord to the outside world.

The way we worked flipped upside down overnight. Suddenly, everyone's home internet connections were essential - not just for work, but also for online learning, live-streamed events and communication with family and friends.

You want at least 10 Mbps of download speed of dedicated internet bandwidth for each person working from home.

The importance of internet reliability


Working from home is more than just a trend, a bonus perk, or a temporary fix to the current COVID-19 pandemic. Remote work is here to stay, with many companies transitioning to permanent work-from-home roles. It is the new normal way to work for millions of employees in South Africa and across the world. 


As employees adjust and adapt to this new virtual workplace, it has become apparent that the technical requirements will play a major role in the success of work-from-home positions.


As a work-from-home employee, the most important thing that you need to succeed in remote work positions is a strong internet connection. This will allow you to complete your work, collaborate with colleagues and stay in contact with customers and suppliers. Without a decent internet signal, you will probably experience grainy video calls, prolonged download times and many more annoying communication issues.

You will need a minimum of 50 to 100 Mbps internet download speeds for working from home

What type of internet speeds do I need?


The first step to deciding what type of internet connection is best for you(be it fibre, lte, adsl or satellite), is to consider what is absolutely necessary to your work.

  • Will you need to use Skype, Zoom, or other HD video call platforms?
  • Will you need to make voice calls to colleagues and customers? (VoIP calls)
  • Do you need to download or upload large files quickly?
  • Do you need to watch video content?


click here to see our fibre internet speed guide 

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https://tinyurl.com/y746tgh9                                                



                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                

Uncapped LTE is an ideal internet connection for working from home

Quality, high-speed internet solutions


It's unquestionable that a robust internet connection is vital to successfully working from home. This 2021, you don't have to put up with an erratic internet connection that freezes during your important meetings.


Get a high-speed internet connection through DSL Telecom and start impressing your colleagues and customers. Choose between LTE internet deals, Fibre internet deals, ADSL internet deals, Satellite internet deals or Mobile Data internet packages.


To find out more and see which internet packages are available, visit our website www.dsltelecom.co.za


]]>Thu, 24 Dec 2020 11:07:36 +0200<![CDATA[DSL Telecom, the leading Telkom Partner in South Africa]]>https://www.dsltelecom.co.za/blogs/post/DSL-Telecom-The-leading-Telkom-Partner-in-South-AfricaRead about the multiple benefits of dealing with DSL Telecom, the largest post-paid Telkom partner in South Africa!]]>

If you haven’t heard yet, DSL Telecom joined forces with Telkom in 2016 and has subsequently become one of the largest post-paid partners in the country. With Telkom's ever-expanding LTE and Fibre coverage, DSL Telecom has had the opportunity to connect even more customers to better internet deals. 

So, let's dive into what a Telkom Partner is, how it benefits customers and why you should choose DSL Telecom as your Telkom partner.

What is a Telkom Partner?

Telkom primarily uses dealers and partners as part of their sales distribution channel. 

Telkom dealers operate under their own brand or under the Telkom brand. If you are dealing with a Telkom call centre, online channel or even a physical Telkom store, chances are you are dealing with a Telkom dealer/partner.

Always ensure that you are dealing with an authorised Telkom partner when signing up for a Telkom LTE, ADSL or Fibre connection. Telkom partners are trained to provide you with the right information and keep your personal information safe and secure.

5 Benefits of choosing DSL Telecom for your next Telkom internet connection:

1. Full range of products and services

Choosing DSL Telecom will not only give you access to Telkom's full connectivity stack, but also access to DSL Telecom's suite of services including: Zoho Software services and Business Cloud Phone Systems, all backed by rock-solid support.


Telkom's connectivity stack includes:

  • Telkom Fibre To The Home
  • Telkom Fibre To The Business 
  • Telkom LTE 
  • Telkom Uncapped LTE 
  • Telkom ADSL
  • Telkom Mobile 

2. Seamless sign up and installation

DSL Telecom works directly with Telkom's teams and has direct access to Telkom's systems. This means that the application process for our customers is fast and efficient and we can almost-instantly schedule an installation/delivery to get you connected quickly. We also have a direct line of communication with Telkom and are the first to know about special promotions and updates for all of Telkom's products including Telkom fibre internet packages and Telkom LTE internet deals. 

View Telkom's internet deals here:

3. Laser-fast customer service 

Experience an extra layer of customer service with DSL Telecom as a Telkom Partner. You can contact Telkom or DSL Telecom directly to assist you with anything you need. Partnering with Telkom, who is one of the biggest internet service providers in South Africa, offers us better capacity as well as more online access points to better service our customers. 

DSL Telecom's exceptional customer service is backed up with high-star ratings across various review platforms:

4.8 out of 5 stars

DSL Telecom Google reviews

4.2 out of 5 stars

DSL Telecom hello peter reviews rating

5 out of 5 stars

DSL Telecom is verified on Snupit

4. Experts in Connectivity, Telephony & Software

DSL Telecom has been building a unique service culture to offer more than 10 000 customers better deals on internet products in South Africa. We have extensive knowledge in the connectivity, telephony and software landscape in South Africa.

Here is a snapshot of some of the customers we have connected to Telkom products in South Africa since 2016.
FTTH Internet coverage and installation is south africa

5. Largest post-paid & award-winning partner

Since partnering with Telkom in 2016, DSL Telecom has become the largest post-paid Telkom Authorised Partner in South Africa and has subsequently won numerous awards, for exceptional sales & service capabilities.

DSL Telecom is proud to be a Telkom Authorised Partner. Telkom is a company that has proven over the years to be client-focused and innovative in their approach, not to mention having been South Africa's leading telecommunications company for many consecutive years. 


Some of our recent awards & achievements include:

- Top performing LTE Dealer January 2018

- Top performing LTE Dealer November 2017

- Top performing LTE Dealer October 2017

- Gold performing LTE Dealer January 2017

- Gold performing LTE Dealer December 2016

- Gold performing LTE Dealer November 2016 

- Silver performing LTE Dealer October 2016

- Silver performing LTE Deal February 2017 


DSL Telecom has won numerous awards from Telkom

Popular blogs other people have also read:

]]>Mon, 30 Nov 2020 15:35:15 +0200<![CDATA[Telkom's Acceptable Use Policy Explained]]>https://www.dsltelecom.co.za/blogs/post/telkoms-acceptable-use-policy-explainedTake a read through this blog to learn about Telkom's Acceptable Usage Policy and what constitutes real-time entertainment traffic.]]>

An Acceptable Use Policy (AUP) is an agreement between a service provider and a service user. It typically 

sets out the rules of how the system may be used, and what will happen in the event of non-compliance with these rules.

What type of service providers usually make use of an AUP?


Acceptable Use Policies are typically used by organisations that control systems such as:


  • Websites
  • Apps, web apps or other software
  • Networks

So basically if a system is open to misuse, or if it might cause harm when used carelessly or incorrectly, the owner of that system should have an Acceptable Use Policy in place.

Telkom's AUP


When it comes to the Telkom AUP,  Telkom may apply throttling to some of their fixed line (fibre) packages, specifically their Unlimited Home Lite offering during the peak hours of 18:00 - 23:00. The reason for doing this is to manage the number of HD or UHD streams which allows them to offer a more cost-effective product in the market for customers who require less HD or UHD streams.


Customers with Lite data bundles can expect to receive 50% of their allocated data for RTE traffic during peak times. RTE (Real-Time entertainment) includes video streaming and gaming and we'll go into a bit more detail about that shortly. 


An Acceptable Use Policy (AUP) is an agreement between a service provider and a service user.

What is Real-Time Entertainment?


Real-Time Entertainment can be defined as applications and protocols that allow on-demand entertainment that is consumed (viewed or heard) as it arrives.


Today, the most popular internet services such as gaming, video streaming (YouTube, Netflix, Amazon) and music streaming (Spotify, Soundcloud) rely heavily on the ability of the fibre optic and wireless links that make up the network to provide long distance, high-speed pathways to and from you, the user.


Telkom's Acceptable Use Policy is perfectly acceptable and helps keep their pricing accessible and fair to all customers.

What speeds to expect:


  • On a 10Mbps package, your speed for RTE traffic will be reduced to 5Mbps.
  • If you have a 20Mbps package, your speed for RTE traffic will be reduced to 10Mbps.
  • If you have a 50Mbps package your speed for RTE traffic will be reduced down to 25Mbps.
  • Customers with a 100Mbps package, can expect to go down to 50Mbps for RTE traffic.
  • Finally, those on a 200Mbps will slow down to 100Mbps for RTE traffic.

We think you'll agree that Telkom's Acceptable Use Policy is perfectly acceptable and helps keep their pricing accessible and fair to all customers. Telkom fibre data is premium uncapped and unshaped data with no fair usage policy, ideal for home users with large bandwidth requirements. Telkom fibre also has low latency which is perfect for gaming, voice and video streaming applications.

To view all Telkom's uncapped Fibre deals, click here πŸ‘‰πŸ‘‰ www.uncappedfibre.co.za/telkom/openserve

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