DSL Telecom - Blog #DSL TelecomDSL Telecom - Blog #DSL Telecomhttps://www.dsltelecom.co.za/blogs/tag/dsl-telecomSat, 25 Apr 2026 10:43:49 -0700http://zoho.com/sites/<![CDATA[DSL Telecom Is Proudly Certified In Zoho Desk]]>https://www.dsltelecom.co.za/blogs/post/DSL-Telecoms-Team-Achieves-Zoho-Desk-CertificationRead this blog to learn about our Zoho Desk certification, what the application is about and how it can maximise your business to collaborate with a certified consultant]]>

We're thrilled to share that our team is now officially certified Associates in Zoho Desk. This certification highlights our commitment to providing excellent support solutions that are backed by a skilled team with in-depth expertise in Zoho Desk.

At DSL Telecom, our team members have a proven track record of achieving multiple Zoho certifications. Therefore, businesses can have full confidence in our ability to stay ahead of software industry developments. Why is this so important you ask? In the blog below, we look at the skills we learned from the Zoho Desk certification and how it can benefit your business.
DSL Telecom is now certified Zoho Desk Associates
DSL Telecom is now certified Zoho Desk Associates

What Is Zoho Desk?

Zoho Desk is a cloud based customer services software solution that can help you simplify your customer service processes, improve help desk agent productivity and manage customer support operations. It allows businesses to organise and resolve customer inquiries, automate customer support processes, and makes receiving support easier for your customers.

About The Zoho Desk Associate Certification:

This certification has taught our team all the advanced functions and capabilities of an admin within Zoho Desk. To achieve the Zoho Desk Associate Certification, our team had to pass an exam to demonstrate their technical know-how and expertise in Zoho Desk on the following topics:
  • Setup business processes
  • Data security configuration
  • Automation
  • Advanced customisations
  • Developer tools
  • Integrations
DSL Telecom's Zoho Desk Associate Badge as Zoho Certified Partners

​How DSL Telecom Can Help You Improve Your Customer Service 
​With Zoho Desk

Our Zoho Desk certification allows us to confidently provide tailored Zoho Desk solutions to our customers. Through application of the knowledge and expertise gained in the certification, we can more accurately address customer-specific needs and help you maximise the power available in Zoho Desk to dramatically improve your customer service levels and streamline support operations. 

Here are just a few of our Zoho Desk customers:

Logos of DSL Telecom's Zoho Desk Clients

Conclusion

Now that we've achieved our Zoho Desk Certification, we're more prepared than ever to help you revolutionise your customer service with Zoho Desk. If you're ready to enhance your customer support operations and harness the full potential of Zoho Desk for your business, choose DSL Telecom as your trusted Zoho Premium Partner. Contact us today for a free consultation, and let us implement and customise Zoho Desk to align with your unique business needs.

Get your free consultation
DSL Telecom is a certified premium partner

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]]>Tue, 17 Oct 2023 10:47:31 +0200<![CDATA[DSL Telecom's Team Is Now Certified In Zoho Creator]]>https://www.dsltelecom.co.za/blogs/post/DSL-Telecoms-Team-Is-Now-Certified-In-Zoho-CreatorRead this blog post to learn about our recent Zoho Creator Certification, its advantages, and how teaming up with a Zoho Creator Certified Expert can benefit your business.]]>

At DSL Telecom, we take pride in staying on top of industry knowledge and expertise through certifications. Today, we are thrilled to announce that we have achieved yet another milestone in our journey to better serve our clients – our team is now officially certified in Zoho Creator.

Just as we have done in the past with Zoho CRM, Zoho Desk and Zoho Campaigns, we believe that staying up-to-date with the latest certifications is essential to ensure our customers receive the best possible service. That's why our dedicated Zoho team recently undertook the Zoho Creator certification course, and we are excited to share the success they've achieved.

DSL Telecom's certified Zoho Creator team

What Is Zoho Creator?

Zoho Creator is a low-code/no-code application builder that allows you to create apps for your business's unique needs. Zoho Creator was created to make application development more accessible, cost-effective and efficient. This low-code/no-code software aims to enable users without programming skills to design and build custom applications for a wide range of use cases across different industries and departments.

The 3 Levels Of The Zoho Creator Certification:

Having completed the first 2 of 3 levels in the Zoho Creator certification, our team is certified Zoho Creator Developer Associates. The 3 certification levels for the Zoho Creator certification are:

1. Certified Business User: This level involves a detailed exam that goes through the fundamental no-code concepts in Zoho Creator, including data modeling, workflow creation, customer portals, and more.

2. Certified Developer Associate: This level focuses on a thorough examination of our team's knowledge of Deluge scripting features, such as data types, built-in functions, and integrations. It has taught the team to use advanced and customised solutions in Zoho Creator.

3. Certified Developer-Professional: To reach this level, our team must first gain at least one year of experience as a Zoho Creator Certified Developer Associate. Once that milestone is reached, they can pursue this advanced course to further enhance their skills and knowledge in Zoho app development.

DSL Telecom is Certified as a Zoho Business User and Developer Associate

Why You Should Partner With DSL Telecom To Create Your Custom Business App:

When working with DSL Telecom, you will be collaborating with a team of certified Zoho Creator consultants who have an in-depth knowledge of the Zoho Creator app features and functionality. Save time and effort by leveraging a team experienced in creating custom apps for a wide range of businesses in different sectors. We offer comprehensive services, including Zoho Creator consulting, implementation, ongoing support, and training. 


Here are just a few examples of our Zoho Creator clients who we have built custom apps for:

DSL Customers using a custom business app called Zoho Creator

Conclusion 

If you're ready to create a custom app for your business, choose DSL Telecom as your trusted Zoho Creator Partner. Get your free consultation today, and let us create your unique business app tailored to your goals.

Get your free consultation
DSL Telecom are certified Zoho Creator Consultants

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