DSL Telecom - Blog , Awards & CertificationsDSL Telecom - Blog , Awards & Certificationshttps://www.dsltelecom.co.za/blogs/awards-and-certificationsThu, 16 Apr 2026 13:51:02 -0700http://zoho.com/sites/<![CDATA[DSL Telecom Is Now Zoho Analytics Certified]]>https://www.dsltelecom.co.za/blogs/post/dsl-telecom-is-now-zoho-analytics-certifiedRead this blog to learn how DSL Telecom’s Zoho Analytics certification empowers businesses to turn complex data into actionable insights.]]>
The Zoho Analytics Certification Badge

DSL Telecom is now officially Zoho Analytics Certified. This certification recognises our expertise in implementing Zoho Analytics, a powerful business intelligence (BI) and data analytics platform that helps businesses transform raw data into actionable insights.


With this certification, our team is skilled in data integration, report building, and dashboard customisation. We are now also skilled in Zoho DataPrep, allowing us to clean and transform data efficiently. Zoho DataPrep enhances Zoho Analytics by ensuring businesses have accurate, structured data for better reporting, forecasting, and trend analysis.

What Is Zoho Analytics?

Zoho Analytics is a self-service, cloud-based business intelligence (BI) platform that allows users to connect, analyse, and visualise data from various sources. Essentially, It's a tool to help businesses understand their data. With its easy-to-use interface and robust analytical tools, businesses can:

  • Integrate Data Seamlessly: Connect data from multiple sources, including spreadsheets, databases, cloud storage, and third-party applications.
  • Build Custom Dashboards: Create reports and dashboards with drag-and-drop functionality, no coding required.
  • Leverage AI-Powered Insights: Use machine learning and predictive analytics to identify trends and opportunities.
  • Enhance Team Collaboration: Share reports and dashboards across departments for better decision-making.

What Does Our Zoho Analytics Certification Mean For Our Customers?

Our Zoho Analytics certification reflects our completion of a specialised two-day online training and examination, equipping us to deliver effective Zoho implementation, Zoho customisation, and Zoho support.


Seamless Zoho Analytics Implementation

We configure and integrate Zoho Analytics with your existing Zoho applications, ensuring smooth data flow from multiple sources. Our team tailors dashboards and reports to align with your business goals.


Zoho Training And Ongoing Support

We provide tailored Zoho Analytics training - both online and in-person - so your team can fully utilise the platform. Additionally, our ongoing Zoho support ensures you can effectively navigate the system and continuously optimise your data for better decision-making.


Process Improvement

By utilising data captured within your business systems, we help you gain deeper insights into operational efficiencies, identify trends, and make data-driven decisions for continuous improvement and accurate forecasting.

Why Choose DSL Telecom?

As a Zoho Premium Partner in South Africa, DSL Telecom has a proven track record of delivering Zoho software solutions that drive business success. Our Zoho Analytics Certification further strengthens our expertise, enabling us to help businesses unlock the full potential of their data.


Contact us today for a free consultation to discuss how we can implement and optimise Zoho Analytics for your business.

Contact DSL Telecom
]]>Wed, 26 Feb 2025 14:22:07 +0200<![CDATA[DSL Telecom Is Proudly Certified In Zoho Desk]]>https://www.dsltelecom.co.za/blogs/post/DSL-Telecoms-Team-Achieves-Zoho-Desk-CertificationRead this blog to learn about our Zoho Desk certification, what the application is about and how it can maximise your business to collaborate with a certified consultant]]>

We're thrilled to share that our team is now officially certified Associates in Zoho Desk. This certification highlights our commitment to providing excellent support solutions that are backed by a skilled team with in-depth expertise in Zoho Desk.

At DSL Telecom, our team members have a proven track record of achieving multiple Zoho certifications. Therefore, businesses can have full confidence in our ability to stay ahead of software industry developments. Why is this so important you ask? In the blog below, we look at the skills we learned from the Zoho Desk certification and how it can benefit your business.
DSL Telecom is now certified Zoho Desk Associates
DSL Telecom is now certified Zoho Desk Associates

What Is Zoho Desk?

Zoho Desk is a cloud based customer services software solution that can help you simplify your customer service processes, improve help desk agent productivity and manage customer support operations. It allows businesses to organise and resolve customer inquiries, automate customer support processes, and makes receiving support easier for your customers.

About The Zoho Desk Associate Certification:

This certification has taught our team all the advanced functions and capabilities of an admin within Zoho Desk. To achieve the Zoho Desk Associate Certification, our team had to pass an exam to demonstrate their technical know-how and expertise in Zoho Desk on the following topics:
  • Setup business processes
  • Data security configuration
  • Automation
  • Advanced customisations
  • Developer tools
  • Integrations
DSL Telecom's Zoho Desk Associate Badge as Zoho Certified Partners

​How DSL Telecom Can Help You Improve Your Customer Service 
​With Zoho Desk

Our Zoho Desk certification allows us to confidently provide tailored Zoho Desk solutions to our customers. Through application of the knowledge and expertise gained in the certification, we can more accurately address customer-specific needs and help you maximise the power available in Zoho Desk to dramatically improve your customer service levels and streamline support operations. 

Here are just a few of our Zoho Desk customers:

Logos of DSL Telecom's Zoho Desk Clients

Conclusion

Now that we've achieved our Zoho Desk Certification, we're more prepared than ever to help you revolutionise your customer service with Zoho Desk. If you're ready to enhance your customer support operations and harness the full potential of Zoho Desk for your business, choose DSL Telecom as your trusted Zoho Premium Partner. Contact us today for a free consultation, and let us implement and customise Zoho Desk to align with your unique business needs.

Get your free consultation
DSL Telecom is a certified premium partner

Related Blogs that might interest you

]]>Tue, 17 Oct 2023 10:47:31 +0200<![CDATA[DSL Telecom's Team Is Now Certified In Zoho Creator]]>https://www.dsltelecom.co.za/blogs/post/DSL-Telecoms-Team-Is-Now-Certified-In-Zoho-CreatorRead this blog post to learn about our recent Zoho Creator Certification, its advantages, and how teaming up with a Zoho Creator Certified Expert can benefit your business.]]>

At DSL Telecom, we take pride in staying on top of industry knowledge and expertise through certifications. Today, we are thrilled to announce that we have achieved yet another milestone in our journey to better serve our clients – our team is now officially certified in Zoho Creator.

Just as we have done in the past with Zoho CRM, Zoho Desk and Zoho Campaigns, we believe that staying up-to-date with the latest certifications is essential to ensure our customers receive the best possible service. That's why our dedicated Zoho team recently undertook the Zoho Creator certification course, and we are excited to share the success they've achieved.

DSL Telecom's certified Zoho Creator team

What Is Zoho Creator?

Zoho Creator is a low-code/no-code application builder that allows you to create apps for your business's unique needs. Zoho Creator was created to make application development more accessible, cost-effective and efficient. This low-code/no-code software aims to enable users without programming skills to design and build custom applications for a wide range of use cases across different industries and departments.

The 3 Levels Of The Zoho Creator Certification:

Having completed the first 2 of 3 levels in the Zoho Creator certification, our team is certified Zoho Creator Developer Associates. The 3 certification levels for the Zoho Creator certification are:

1. Certified Business User: This level involves a detailed exam that goes through the fundamental no-code concepts in Zoho Creator, including data modeling, workflow creation, customer portals, and more.

2. Certified Developer Associate: This level focuses on a thorough examination of our team's knowledge of Deluge scripting features, such as data types, built-in functions, and integrations. It has taught the team to use advanced and customised solutions in Zoho Creator.

3. Certified Developer-Professional: To reach this level, our team must first gain at least one year of experience as a Zoho Creator Certified Developer Associate. Once that milestone is reached, they can pursue this advanced course to further enhance their skills and knowledge in Zoho app development.

DSL Telecom is Certified as a Zoho Business User and Developer Associate

Why You Should Partner With DSL Telecom To Create Your Custom Business App:

When working with DSL Telecom, you will be collaborating with a team of certified Zoho Creator consultants who have an in-depth knowledge of the Zoho Creator app features and functionality. Save time and effort by leveraging a team experienced in creating custom apps for a wide range of businesses in different sectors. We offer comprehensive services, including Zoho Creator consulting, implementation, ongoing support, and training. 


Here are just a few examples of our Zoho Creator clients who we have built custom apps for:

DSL Customers using a custom business app called Zoho Creator

Conclusion 

If you're ready to create a custom app for your business, choose DSL Telecom as your trusted Zoho Creator Partner. Get your free consultation today, and let us create your unique business app tailored to your goals.

Get your free consultation
DSL Telecom are certified Zoho Creator Consultants

 Related blogs that might interest you:

]]>Fri, 06 Oct 2023 14:42:35 +0200<![CDATA[DSL Telecom is awarded Zoho Partner of the Year South Africa]]>https://www.dsltelecom.co.za/blogs/post/DSL-Telecom-is-awarded-Zoho-Partner-of-the-Year-South-AfricaRead this blog to learn more about DSL Telecom's latest accolade of being awarded as Zoho Partner of 2022 South Africa.]]>

We are thrilled to announce that DSL Telecom has been awarded with Zoho Partner of the Year - South Africa 2022 at the Zoho Partner Inspire Event that was held at Zoho's Offices in Cape Town. This title is only earned by businesses that deliver exceptional quality of service to their clients, are industry leaders and offer a unique approach to their service delivery. 


Zoho Inspire is a event designed exclusively for Zoho Partners. It provides them with the necessary insights, training and resources that can help scale their business. This events provides a platform to acknowledge the work, commitment and passion of Zoho’s South African partners, who have helped their customers accelerate their digital transformation. 

Thank you to our Zoho clients who give us the opportunity to do the work we love. The feedback and support from our clients has been phenomenal. We are incredibly honored to be awarded with this title and we will continue to rock the technology world with world class customer support and solutions in the coming year.

A image of DSL Telecom's Directors holding the Zoho partner of the year SA 2022 award.
DSL Telecom's Directors posing with the Zoho Partner of the Year - South Africa 2022 Award. (left) Paul Wilson- Technical Director, (middle) Danielle Schreuder - Marketing Director, (right) Dean Schreuder - Managing Director.
An image of DSL Telecom's Zoho Partner of the year award - South Africa 2022.
Zoho Partner of the Year South Africa 2022 trophy and Certificate of Recognition.
A image of DSL Telecom's Directors holding the Zoho partner of the year South Africa 2022 award.
DSL Telecom's Directors posing with the Zoho Partner of the Year - South Africa 2022 Award. (left) Paul Wilson- Technical Director, (middle) Danielle Schreuder - Marketing Director, (right) Dean Schreuder - Managing Director.
An image of DSL Telecom's Zoho Partner of the year award - South Africa 2022.
Zoho Partner of the Year South Africa 2022 trophy and Certificate of Recognition.
DSL Telecom awarded with Zoho Partner of the Year South Africa 2022

DSL Telecom's Journey with Zoho

We've come a long way with Zoho - from 2013 till now to be exact. And throughout the years, our bond with Zoho has become unbreakable. Here you'll see some of our experiences with Zoho and their amazing workforce - from conferences and Zoholics to training sessions and meetups. 

The DSL Telecom Team at Zoholics a few years ago.
Zoho Cape Town meetup - 2018
DSL Telecom hosting a Zoho Training session in Cape Town.
Cape Town Zoho CRM Meetup - 2019
The DSL Telecom team at a Zoho event.
Zoholics User Conference - 2019
DSL Telecom hosting a Zoho CRM training session for their customers.
Cape Town CRM & SalesIQ Meetup - 2019
DSL Telecom Support team attending Zoholics 2021
Cape Town Zoholics - 2021
DSL Telecom employees listening to a seminar at the Zoholics Event in Cape Town.
Cape Town Zoholics - 2022
The DSL Telecom Team at Zoholics a few years ago.
Zoho Cape Town Meetup - 2018
DSL Telecom hosting a Zoho Training session in Cape Town.
Cape Town Zoho CRM Meetup - 2019
The DSL Telecom team at a Zoho event.
Zoholics User Conference - 2019
DSL Telecom hosting a Zoho CRM training session for their customers.
Cape Town CRM & SalesIQ Meetup - 2019
DSL Telecom Support team attending Zoholics 2021
Cape Town Zoholics - 2021
DSL Telecom employees listening to a seminar at the Zoholics Event in Cape Town.
Cape Town Zoholics - 2022
]]>Fri, 23 Dec 2022 08:32:08 +0200<![CDATA[We're proud to announce that DSL Telecom is now a Certified Zoho Campaigns Partner]]>https://www.dsltelecom.co.za/blogs/post/We-are-proud-to-announce-that-DSL-Telecom-is-now-a-Zoho-Campaigns-PartnerRead this blog post to find out more about our recent Zoho Campaigns Certification, what the certification entails, and how your business can benefit from a Zoho Campaigns Certified Partner.]]>
Great news! DSL Telecom is a Zoho Campaigns certified partner in South Africa. Why is this so important you ask? In the blog post below, we detail the advantages of being a Zoho Campaigns-certified company and how it can benefit your business.
Earlier this year, 3 members of our marketing team upskilled themselves as they enrolled and passed their Zoho Campaigns Certification Course. This meant that DSL Telecom became recognised as a Zoho Campaigns Certified Partner in South Africa.  
Our three Zoho Campaigns Certified Marketers

What is Zoho Campaigns?

Zoho Campaigns is easy-to-use email marketing software that includes customisable and pre-built templates, real-time analytics and A/B testing, and pre-defined communications workflows that get the right message to your customers at the right time.

About The Zoho Campaigns Certification

The goal of the in-depth 1 day course which concluded with an examination, was to help us as email marketers learn more about Zoho Campaigns' multitude of features, benefits and many outstanding capabilities. In addition, the course content ranged from teaching us how to build quality lists to sending out targeted and engaging email campaigns, analysing their performance and automating email campaigns plus everything in between.

Zoho Campaigns’ expert training program empowered us with the necessary skills we require so not only are we able to create engaging email campaigns but also fully trained to automate and optimise them. In a nutshell, we learnt everything we needed to know for our email marketing efforts to be more even more successful. 
The certification in turn also equips us to help our customers who are looking to build their brand through email marketing while having their data integrated across all essential business applications like CRM, ecommerce etc. We can also assist with the general implementation of Zoho Campaigns as well as Zoho Campaigns Training sessions. 

Our Zoho Campaigns Clients

Logos of customers that are utilising Zoho campaigns for their businesses

Choose DSL Telecom as your Zoho Campaigns Certified Partner

As Zoho Campaigns Certified Email Marketers, we take you through a Zoho Review Consultation to assess the needs of your business. These sessions help identify the exact requirements within your business and how Zoho applications can help you become more effective.

To find out what DSL Telecom and Zoho Campaigns can do for your business, book your free consultation and a Zoho consultant will be in touch with you.
Get a free consultation
DSL Telecom is a Zoho Campaigns certified partner and a Zoho Premium Partner
]]>Mon, 07 Nov 2022 13:28:02 +0200<![CDATA[Work With Zoho CRM Certified Partners]]>https://www.dsltelecom.co.za/blogs/post/work-with-zoho-crm-certified-partnersRead this blog post to find out more about our recent Zoho CRM Certification, what the certification entails, and how your business can benefit from a Zoho CRM Certified Partner and Certified Zoho CRM Consultants.]]>

Keeping our team members upskilled with the latest industry certifications has always been of utmost importance to us and this month has been no exception. Seven of our Zoho Customer Success Agents enrolled in a Zoho CRM Certification course which consisted of a 4-day training course and concluded with an in-depth exam which they all passed with flying colours. They are now fully-fledged Zoho CRM Certified consultants which makes DSL Telecom a recognised Zoho CRM Certified Partner in South Africa.

Our team of Zoho CRM Certified Consultants is ready to take your Zoho CRM implementation project to another level

About The Zoho CRM Certification

A Zoho CRM certification is proof of our technical know-how and demonstrated expertise in using Zoho's products. We have learned how to set up processes, data security settings, and automations. Our team of Zoho CRM Certified Consultants also has a firm understanding of customisation and integration options to expertly tailor Zoho to your requirements.

Take Advantage of a Zoho Certified Partner - DSL Telecom is Now Recognised As Having Zoho CRM Certified Consultants In South Africa

Implementing Zoho CRM demands active commitment and technical expertise to achieve the desired goals. Between 18% and 69% of CRM implementation projects fail due to project management issues and unrealistic expectations. That is why organisations rely on the expertise of a Zoho Certified partner to maximise return on investment. 

DSL Telecom is ready to explore your ideas and help you develop strategies to improve your business processes. We pride ourselves in ensuring that Zoho works the right way for YOUR business. Our team of Zoho Certified Consultants has been trained by Zoho to recommend and sell the perfect Zoho software applications to our customers for their businesses through free product trials, demonstrations and business-needs analysis.

Our Clients:

DSL Telecom is a Zoho CRM Certified Partner in South Africa

Choose DSL Telecom as your Zoho CRM Certified partner

As a Zoho CRM Certified partner, we take you through a Zoho Review Consultation to assess the needs of your business. These sessions identify the exact requirements and system gaps within your business and how  Zoho applications can help you become more effective.
To find out what DSL Telecom can do for your business, book your free consultation.
Get a free consultation
DSL Telecom is a Zoho CRM Certified Partner and a Zoho Premium Partner
]]>Fri, 25 Mar 2022 10:42:45 +0200<![CDATA[2020 Partner Award Winner Spotlight: DSL Telecom Is Telkom's Top-Performing Dealer]]>https://www.dsltelecom.co.za/blogs/post/2020-partner-award-winner-spotlight-dsltelecom-is-telkoms-top-performing-dealerTake a read through this blog post to find out about DSL Telecom's recent awards for record-breaking internet sales our outstanding customer service and after-sales support.]]>
DSL Telecom is an authorised Telkom service provider

Against all odds, an award-winning partnership thrives

Since partnering with Telkom in 2016, we at DSL Telecom have evolved to be recognised as the largest post-paid Telkom Authorised Dealer in South Africa and have subsequently won a multitude of awards for our record-breaking internet sales and our outstanding customer service and after-sales support.

2020, despite its unforgettable global challenges, was no exception for our winning ways. It was a year defined by transformation - the way we worked, the way our businesses operated and even how we served our customers had to transform in order to survive the challenges that had been thrown our way. Amongst the chaos though, our organisation managed to excel, staring digital transformation in the eye and shouting “bring it on!” 

That being said, we are both exhilarated and incredibly humbled to have been awarded the following 2020 accolades which now grace our ''hall of fame'' of our office here at Waterstone Village, Somerset West :

- Telkom's Top-Performing Dealer for October 2020
- Telkom's Top-Performing Dealer for November 2020
- Telkom's Top-Performing Dealer for Summer 2020
- Telkom's Top-Performing Dealer for the 2020 - 2021 Financial Year

We are proud to be associated with Telkom, a company that has proven over the years to be client-focused and innovative in their approach, not to mention South Africa's leading telecommunications giant.              

Interested in Telkom Uncapped LTE? Have a look at our Telkom Uncapped LTE deals here: www.uncappedlte.co.za
Wondering about a Telkom fibre connection? View our Telkom home fibre deals here: www.uncappedfibre.co.za/telkom/openserve


]]>Fri, 26 Feb 2021 11:31:46 +0200