DSL Telecom - Blog by Talita

Frequently Asked Questions About Telkom Uncapped LTE

Wed, 22 Feb 2023 08:34:47 +0200

Telkom Uncapped LTE is a very popular internet service in South Africa. With it's fast speeds, reliable connectivity and various plans, Telkom LTE has become the go-to option for many South African's who require a reliable and affordable internet service. However, with so many different plans, providers and options available, it's natural to have questions about Telkom LTE's service.

In this blog, we'll explore some of the most frequently asked questions about Telkom Uncapped LTE, including its uncapped speed, affordability, installation process, and more. Whether you're considering switching to Telkom LTE or are already a customer, this blog will provide you with the answers you need to make informed decisions about your internet service.

FAQ's:

What is uncapped LTE and how does it work?

Uncapped LTE is a type of internet service that offers unlimited data usage for a fixed monthly fee. The term "LTE" refers to the Long-Term Evolution wireless broadband technology, which is used to provide high-speed internet connectivity through a mobile network.

In terms of how it works, Uncapped LTE operates over a wireless network, which uses advanced 4G LTE technology to provide high-speed internet access. The service is delivered via a small, portable wireless router that connects to the LTE network and provides Wi-Fi access to multiple devices in your home or office.

Is Telkom Uncapped LTE unlimited?

Yes, uncapped LTE is unlimited which means that users can use as much data at they want without worrying about data caps. However Telkom may enforce certain limitation on speed and quality of service during peak usage times (6pm-11pm) when the network may become congested.

Telkom's acceptable usage policy states that they may prioritse traffic for certain activities, such as browsing and email, over other activities, such as video streaming and file downloads. This is to ensure that all users have a fair and consistent experience on the network.

What is the difference between capped and uncapped LTE?

Capped LTE plans provides users with a set amount of data that can be used each month. Once this data limit is reached the client won't be able to access the internet unless they top up their data or they opt for an out-of-bundle rate in which case they will be charged additionally.

Uncapped LTE plans provides users with unlimited data usage for the month at a fixed monthly fee. This means that users can use as much data as they need without worrying about exceeding any usage limits or incurring additional charges.

What is the Telkom LTE Uncapped speed?

Telkom’s Uncapped LTE network supports download speeds of up to 10Mbps for the 10Mbps package and up to 20Mbps for the 20Mbps package.

How to ensure reliable and fast speed on your Telkom Uncapped LTE connection?

Here are some tips to ensure a reliable and fast speed on your Telkom Uncapped LTE connection:

Choose the right plan: Telkom offers different uncapped LTE plans with varying speeds and data limits. Choose a plan that suits your needs and budget.

Position your router correctly: Make sure that your wireless router is positioned in a central location in your home or office to ensure the best signal strength and coverage.

Keep your router updated: Ensure that your wireless router is updated with the latest firmware to optimize its performance.

Reduce interference: Avoid placing the router near other devices that emit radio waves, such as microwaves or cordless phones, as this can interfere with the signal.

Monitor your data usage: Although Telkom Uncapped LTE offers unlimited data usage, monitoring your data usage can help you identify any potential issues or bandwidth restrictions.

Is uncapped LTE affordable?

The affordability of Uncapped LTE plans will depend on your budget and internet usage requirements. Uncapped plans typically offer unlimited data usage at a fixed monthly cost, which can be an attractive option for heavy internet users who don't want to worry about data caps or overage charges.

Can I use Telkom Uncapped LTE as my primary internet connection?

Yes, you can use uncapped Telkom LTE as your primary internet connection. There are a few factors to consider like coverage, speed and the fair usage policy if you are a heavy data user. Overall, Telkom LTE is viable option for those who need a reliable internet connection. It's important to check that you choose an uncapped package that will suit your usage needs.

What are the installation costs for Telkom Uncapped LTE?

There are no installation costs when signing up for Telkom Uncapped LTE. Your LTE SIM card will be delivered to your door within 3 - 5 working days.

What is the process for installing and setting up Telkom Uncapped LTE?

It's so easy to install Telkom Uncapped LTE, you just insert your LTE SIM card into an LTE-compatible router, switch on and start surfing. No fixed line required! There is an instruction book which comes with your Telkom LTE router. We also have a self-help article to help guide you through your LTE router set up: https://service.dsltelecom.co.za/portal/en/kb/articles/how-to-setup-your-dlink-lte-router

Is Telkom Uncapped LTE available in all areas?

Telkom's coverage for LTE is growing vastly across South Africa however Telkom LTE is not available in all areas. LTE coverage can vary by location, and Telkom's LTE network may not cover all areas within South Africa. It is important to check if you are covered for Telkom LTE before signing up for a Telkom LTE package, you can check if you are covered for Telkom LTE here: www.coveragecheck.co.za/telkomuncappedlte

Are there any usage restrictions with uncapped LTE?

It is important to note that the Telkom Uncapped LTE packages are truly Uncapped meaning you cannot run our of data but your speed may be reduced due to Telkom Fair Usage Policy (FUP). Telkom reserves the right to reduce the speed of heavy users so that the user experience of other Telkom users is not affected.

On the Telkom LTE Uncapped 10Mbps package you can use up to 500GB of usage, you will be able to access the network at 10Mbps speed. After 500GB you will be able to access the network at a standard 4Mbps speed. Should you use more than 550GB, Telkom will then reduce the speed to 2Mbps.

On the Telkom LTE Uncapped 20Mbps package you can use Up to 600GB of usage, you will be able to access the network at 20Mbps speed. After 600GB you will be able to access the network at a standard 4Mbps speed. Should you use more than 650GB, Telkom will then reduce the speed to 2Mbps.

Is Telkom Uncapped LTE good for gaming, video streaming, and online activities?

Telkom Uncapped LTE is a good choice for gaming, video streaming and online activities depending on the plan that you choose and the coverage in your area. In terms of gaming, Telkom's LTE network can offer low latency and fast speeds, which are crucial for online gaming. When it comes to video streaming, Telkom's LTE network can provide fast and reliable streaming speeds.Overall Telkom Uncapped LTE is a good option for various online activities providing you have adequate coverage.

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Telkom Uncapped LTE Reviews:

Thank you DSL Telecom for your quick turn around time to get my Telkom Uncapped LTE order and for helping me find the best uncapped package to suit my needs!

Magrietha Van Der Walt - Telkom 10Mbps Uncapped LTE

Excellent Service! SIM was already Rica'd when I got it, no relays!! LTE router working great!! Only the best can distinguish you from the rest - well done!!

Johan Etzebeth - Telkom 20Mbps Uncapped LTE

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Telkom Uncapped LTE

Say goodbye to data caps and buffering, and hello to seamless streaming, gaming, and browsing.

5 Signs It's Time To Sign Up For Zoho Bigin - A Revolutionary CRM Software For Small And Micro Businesses

Fri, 23 Dec 2022 08:32:08 +0200

Managing leads and customers is a given regardless of how small your business is or what industry you're in. But, if you're still using spreadsheets, files crammed with paper records, or multiple folders with saved emails to keep track of your customers' details and order deals, you're wasting valuable time and energy and missing an opportunity to increase your profitability. Luckily for you, we aren't here to only tell you what you are doing wrong, we are here to help. With Zoho's Bigin app, you'll be able to transform your business for the better. In this blog post, we'll be discussing 5 signs that indicate it's time to make the switch to Zoho Bigin and take your business to the next level. From struggling to manage customer information to feeling overwhelmed by daily tasks, we'll cover it all. So, let's dive in!

Zoho Bigin is a pipeline-centric CRM made and priced for small and micro businesses. Its goal is to improve the efficiency of your sales process. Without having to rely on other sources, Zoho Bigin provides all the features you require to run your business. The relationships you have with your customers are improved and your sales process is streamlined, allowing you to close deals effectively and swiftly. With Zoho Bigin, you can customise and manage multiple pipelines, as well as create automated processes for managing daily tasks and planning ahead for the week.

Here are 5 signs that it's time to sign up for a CRM application like Zoho Bigin:

1. You mainly make use of spreadsheets to store data

Spreadsheets are great for simple bookkeeping, storing data, and performing statistical operations. However, you can't run your entire business on spreadsheets. With spreadsheets adding to poor data organisation, and increasingly failing to detect duplicate entries, can cause your team's productivity to take a hit as they struggle to keep up with the admin coming their way.

Zoho Bigin allows you to move beyond spreadsheets with its multi-pipeline feature where you can design different stages for each pipeline and track its progress down to the smallest detail. It allows you to track leads, deals, and opportunities as they move through the pipeline, and provides an overview of the current status of each stage. The pipeline can be customised to match your specific sales process, and deals can be easily moved between stages with a drag and drop interface. It also has a feature for forecasting future sales and generating reports.

2. There is missing information in your customer data

With multiple employees working on various clients' accounts, some information is bound to get lost or be left out. A lack of good data can hinder the growth and development of your business and prevent you from expanding your offering or entering new markets. Accidents are bound to happen in a workplace especially if multiple people are working on the same accounts, at the same time. For example, someone deletes a customer profile because they accidentally clicked on the wrong button, or another person updated the wrong customer's phone number without realising it.

As everything on Zoho Bigin is synced with one another, the chance of something being left out is minimal. You'll be able to work with multiple employees on one account and all edits and updates done by one person will be automatically updated on everyone else's device. Another convenient feature Zoho Bigin has is profile roles. This is set up when you create your profile in Zoho Bigin. This feature creates a hierarchy of the people within your business. It prevents people of a lower ranking to gain access to information such as client accounts, financial statements and other confidential data that you might not want your employees to have easy access to. Zoho Bigin also allows you to have access to your Audit logs which shows you what data was changed by who and at what specific time it was changed.

3. Your data formats are inconsistent

You may have employees working with different data fields that are clashing across departments. This inconsistent approach leads to inadequate and inaccurate customer data. Implementing a CRM system requires consolidating all customer data and transferring internal information to a central location. This can be a challenging task, but it also presents the chance to review current processes, identify areas for improvement and develop a cohesive strategy that aligns with the chosen CRM platform. This not only helps to optimize the CRM, but also improves the overall customer experience.

To make everything easier for the user, Zoho Bigin lets you import your data from various spreadsheets or documents and automatically place it in one format when storing it in the app. After that, you can undo unnecessary imports or just simply delete the records that are no longer needed. It also forces employees to insert data into the same formats as everyone else. This will ensure your data to be more consistent throughout your small business and will help employees be more prepared when dealing with customers.

4. Your customer service needs to be improved

When your customers have to repeat and confirm their details over and over again just to resolve a minor issue, it can be incredibly frustrating - for your staff and customers. In addition, the lack of workplace organisation affects customer satisfaction and promotes a negative image of your business.

Zoho Bigin streamlines customer service by keeping track of recent interactions with each customer, making them easily accessible to all team members, even those working remotely. This eliminates the need for repetitive information sharing and allows for faster, more efficient customer support. Additionally, Zoho Bigin keeps track of which team members are working on specific customer accounts and ensures that data is correctly entered, making it easy to quickly address any issues or improve customer relations. Overall, Zoho Bigin helps to effectively manage your team by eliminating the need to search for misplaced information.

5. You struggle to see how your business is actually performing

CRM data is critical in showing which sales activities generate the most inquiries or result in the most conversions. This information is crucial for determining where to allocate resources and focus efforts in the future Without an effective lead tracking system, businesses may not have a clear understanding of which sales activities are working and which aren't. This can lead to wasted resources, missed opportunities, and poor performance. An adequate CRM software allows businesses to track leads and conversions in real-time and monitor sales team performance, providing insights that allow them to make data-driven decisions.

With Zoho Bigin you can easily track your progress and the performance of your sales people using the wide variety of customisable dashboards. You are also allowed to create your own dashboard and share them with others. Zoho Bigin's dashboard feature allows you to monitor various sales statistics such as deals closed, tasks in progress, revenue generated, as well as internal breakdowns like deal owners and stage population.

Ready, Set, Bigin!

Zoho Bigin can be a new beginning for anyone self-employed, has a small business, or is a freelancer for example hairdressers, plumbers, florists, etc. It doesn't matter how you started, with cramped-up files, spreadsheets, or a cluttered CRM mess. It's always possible to start over. Your employees will learn how to easily navigate themselves within the Zoho Bigin App in a matter of hours.

With a subscription fee as little as R105 /user/month billed annually, you are allowed to create 50,000 records, 3 pipelines, 10 workflows and have access to 10 custom fields or modules designed by our Zoho Implementation team here at DSL Telecom.

Click here to sign up for a free 14-day trial of Zoho Bigin.

Alternatively, click on the button to request a Zoho Bigin demo session with one of our Zoho experts.

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PBX Systems explained in simpler terms

Tue, 06 Dec 2022 12:55:40 +0200

PBX systems are ever changing and adjusting to fit into the modernised world we currently live in. Covid played a massive role in the PBX revolution that occurred the past few years. We went from using landlines and desk phones to only relying on our cellphones/laptops. Business communications are a fundamental part of a business and without the correct equipment, a business will suffer greatly. That is why many businesses make sure that they invest in the correct PBX system that works well with their business.

If you aren't sure what PBX stands for and what exactly it is, you are not alone. In this blog, we'll discuss all the ins and outs of PBX systems and how they have help enhance today's mobile workforce.

PBX systems in the earlier days

To put it in simple words, PBX stands for Private Branch Exchange. A PBX system is a private telephone network that is mainly used within a business setting and it allows users to talk to each other, internally or externally. This means that the employees can communicate with each other by calling each other via their extension number or they can call external parties such as clients, prospective clients and other stakeholders involved in the business.

Traditionally, PBX systems operated through physical handsets that are connected by multiple cables. This means that if a business has hundreds of employees, they would need hundreds of separate lines to connect everyone with each other. Those hundreds of lines are connected to a literal "box-on-the-wall" that can be located on the business's premises. The business is then being billed by their local phone company for the use of all these lines, just to have their employees talk to each other. Paying for hundreds of individual phone lines is obviously not cost effective and it can spiral into an absolute nightmare, for both the customer and the business, when not maintained properly.

How PBX systems improved ever since

Now adays PBX systems are referred to as Cloud PBX systems. Don't be scared of by word "cloud". The principle stays the same but the network through which it runs changes. Instead of working through hundreds of cables, this system works through the internet. While traditional PBX systems use the "box-on-the-wall" method, Cloud PBX systems use the cloud. (The cloud is mega servers located in other countries but you can think of it as the data is being stored in the air) By using the cloud, it dramatically reduces the business's running costs.

The diagram above roughly shows how Cloud PBX systems works. It uses your broadband connection to connect your devices to the cloud and in this 'cloud' there is a system that acts the same as the "box-on-the-wall".

Cloud Phone systems (voice calling) is an essential component of unified communications (along side messaging and web conferencing). These 3 components aren't the only components that make up unified communications but they are the most important. A Cloud PBX system essentially turns any device with internet access into a potential telephone. And with unified communications, you'll be able to use one device to to do multiple tasks at once including: voice/ video calling, emails, file sharing, messaging and more.

So in short, Unified communications includes the following:

Unified communications in a workplace

Unified Communications makes overall communication within a workplace easier and more reliable and it helps to drive greater collaboration between team members. Virtual collaboration is essential to the digital workforce and Unified Communications can help any business to level up in many ways.

Unified Communications does have quite a few advantages you can benefit from.

For the most part, it encourages you to participate in real-time communication with customers, employees and co-workers through your preferred channels. It allows you to make or receive unlimited calls with other app users and you don’t have to install an additional app to be able to use it (these calls can be either video or voice calls). This feature will ensure that your team can stay in touch at all times, no matter where they are. Along with this, Unified Communications also allow for screen sharing while on a call or when presenting at a visual/ audio conference. It is easier to show your team members what you mean instead of a long verbal description.

To summarise the differences between On-site traditional PBX and modern Cloud PBX.

Now that we've looked at how Unified Communications are integrated in PBX systems, we should recap the different PBX systems.

On-Site traditional PBX systems	Cloud PBX systems
Uses copper cables to connect.	Uses the internet to make and receive calls.
Restricted to one location.	Flexible in terms of location.
High setup and maintenance cost.	More cost-effective.
On-Premises hardware installation.	No on-site hardware.
Only allows for voice calling.	Allows for voice and video calling .

On- site PBX
On-Premises hardware installation. Uses copper cables to connect. High setup and maintenance cost. Restricted to one location.

Cloud PBX
No on-site hardware. Uses the internet to make and receive calls. More cost-effective. Flexible in terms of location.

It is time to upgrade your PBX System

The way we work has changed so much in the past few years. The question is: Shouldn’t your PBX system keep up with you? The DSL Telecom's Cloud Phone System will reduce costs and help you and your teams connect with any device, from anywhere, even on the go with all the latest Unified Communications features.

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