DSL Telecom - Blog by Daniella DSL Telecom - Blog by Daniella https://www.dsltelecom.co.za/blogs/author/daniellaWed, 13 May 2026 02:51:48 -0700http://zoho.com/sites/<![CDATA[80s Flashback: DSL Telecom Lawn Bowls Mid-Year Function 2023]]>https://www.dsltelecom.co.za/blogs/post/80s-Flashback-DSL-Telecom-Lawn-Bowls-Mid-Year-Function-2023Read this blog to find out about DSL Telecom's annual mid-year event. This year we played a lawn bowls tournament while donning 80s-inspired outfits to build upon their team spirit and comradery.]]>
The mid-year function has become an annual tradition for DSL Telecom. Where we combine comradery, teamwork, learning and healthy competition. 

This year, we took a step into the past reviving the 80s for a day while taking part in a lawn bowls tournament. The infusion of the 80s spirit, retro décor and iconic music kept us grooving while rolling for glory.
DSL Telecom team members participating in a lawn bowls tournament.

A glimpse into the tournament and highlights 

Teams of four were randomly selected through drawing names out of a box. The DSL telecom team members embraced the theme and came up with nostalgic team names like The Bowl and the Beautiful, Retro Rollers, The Breakfast Club and merged 80s inspired outfits to match their team spirit.

The game plan was a knockout format, 12 teams competed in six ends to secure sufficient points to move onto the next round. The six teams with the highest scores continued on to the final knockout phase. The final consisted of two teams who competed to determine the winner.

There was friendly rivalry amongst all teams and great teamwork and collaboration. Successful teams made strategic decisions and their approach allowed them to score critical points and secure the advantage. 
DSL Telecom Team Members bonding at the 80s-themed mid year event.
DSL Telecom team member actively playing in the lawn bowls tournament by rolling the bowl on the field.
DSL Telecom team members showing comradery with different department members at mid-year event.
A DSL Telecom team member participating in team building activity.
DSL Telecom team members watching other teams compete in the lawn bowls tournament.
DSL Telecom team member showing team spirit through supporting team members during lawn bowls activity.

The winners and standout moments

First place winners of the lawn bowls tournament were none other than the Breakfast Club team. This team forged their victory through displaying comradery, team spirit and strategic mastery.

  • Matthew Hunt (Captain)

  • Samatha Botha

  • Brad Munz

  • Richard Cooper


Second place was secured by the Retro Rollers team.They proved to be a force in their own right, displaying clear team connection and embraced the meaning of healthy competition.

  • Lauren Van Vuuren (Captain)

  • Francois Lategan

  • Tanatswa

  • Marli Meyer


Best dressed was awarded to the Lawnmowers team. This team revived the iconic 80s fashion and brought it back to life.

  • Emily Nightingale (Captain)

  • Dre Calitz

  • Brian Van Der Vyfer

  • Gideo Beukes

Team members creating a strong company culture at the DSL Telecom's lawn bowl tournament
DSL Telecom's best dressed team for for the 80s- themed mid year event.

DSL Telecom team shares their favourite moments

"Observing co-workers join forces who do not engage during office hours was exciting." 
- Jody Martin

"What left a lasting impression on me was the commitment shown to the 80s-themed outfits." 
- Talitha Eloff

"I loved the mid-year function, it's a fantastic event for the DSL Telecom team to connect and bond." 
- Lauren Van Vuuren

"The highlight was the bowling, watching teams miss shots by miles away and just enjoying the day!"  
- Jared Timberlake 

Until next time

DSL Telecom annual mid year event has become part of our culture. Every year we commit to creating a space for our team members to feel connected to each other, by allowing for members across all departments to integrate and build team spirit through fun activities such as lawn bowls and dressing up in retro outfits.

Thank you to the DSL Telecom team members for being part of the day. Until next time! 
]]>Fri, 25 Aug 2023 14:40:45 +0200<![CDATA[DSL Telecom is awarded Zoho Partner of the Year South Africa]]>https://www.dsltelecom.co.za/blogs/post/DSL-Telecom-is-awarded-Zoho-Partner-of-the-Year-South-AfricaRead this blog to learn more about DSL Telecom's latest accolade of being awarded as Zoho Partner of 2022 South Africa.]]>

We are thrilled to announce that DSL Telecom has been awarded with Zoho Partner of the Year - South Africa 2022 at the Zoho Partner Inspire Event that was held at Zoho's Offices in Cape Town. This title is only earned by businesses that deliver exceptional quality of service to their clients, are industry leaders and offer a unique approach to their service delivery. 


Zoho Inspire is a event designed exclusively for Zoho Partners. It provides them with the necessary insights, training and resources that can help scale their business. This events provides a platform to acknowledge the work, commitment and passion of Zoho’s South African partners, who have helped their customers accelerate their digital transformation. 

Thank you to our Zoho clients who give us the opportunity to do the work we love. The feedback and support from our clients has been phenomenal. We are incredibly honored to be awarded with this title and we will continue to rock the technology world with world class customer support and solutions in the coming year.

A image of DSL Telecom's Directors holding the Zoho partner of the year SA 2022 award.
DSL Telecom's Directors posing with the Zoho Partner of the Year - South Africa 2022 Award. (left) Paul Wilson- Technical Director, (middle) Danielle Schreuder - Marketing Director, (right) Dean Schreuder - Managing Director.
An image of DSL Telecom's Zoho Partner of the year award - South Africa 2022.
Zoho Partner of the Year South Africa 2022 trophy and Certificate of Recognition.
A image of DSL Telecom's Directors holding the Zoho partner of the year South Africa 2022 award.
DSL Telecom's Directors posing with the Zoho Partner of the Year - South Africa 2022 Award. (left) Paul Wilson- Technical Director, (middle) Danielle Schreuder - Marketing Director, (right) Dean Schreuder - Managing Director.
An image of DSL Telecom's Zoho Partner of the year award - South Africa 2022.
Zoho Partner of the Year South Africa 2022 trophy and Certificate of Recognition.
DSL Telecom awarded with Zoho Partner of the Year South Africa 2022

DSL Telecom's Journey with Zoho

We've come a long way with Zoho - from 2013 till now to be exact. And throughout the years, our bond with Zoho has become unbreakable. Here you'll see some of our experiences with Zoho and their amazing workforce - from conferences and Zoholics to training sessions and meetups. 

The DSL Telecom Team at Zoholics a few years ago.
Zoho Cape Town meetup - 2018
DSL Telecom hosting a Zoho Training session in Cape Town.
Cape Town Zoho CRM Meetup - 2019
The DSL Telecom team at a Zoho event.
Zoholics User Conference - 2019
DSL Telecom hosting a Zoho CRM training session for their customers.
Cape Town CRM & SalesIQ Meetup - 2019
DSL Telecom Support team attending Zoholics 2021
Cape Town Zoholics - 2021
DSL Telecom employees listening to a seminar at the Zoholics Event in Cape Town.
Cape Town Zoholics - 2022
The DSL Telecom Team at Zoholics a few years ago.
Zoho Cape Town Meetup - 2018
DSL Telecom hosting a Zoho Training session in Cape Town.
Cape Town Zoho CRM Meetup - 2019
The DSL Telecom team at a Zoho event.
Zoholics User Conference - 2019
DSL Telecom hosting a Zoho CRM training session for their customers.
Cape Town CRM & SalesIQ Meetup - 2019
DSL Telecom Support team attending Zoholics 2021
Cape Town Zoholics - 2021
DSL Telecom employees listening to a seminar at the Zoholics Event in Cape Town.
Cape Town Zoholics - 2022
]]>Fri, 23 Dec 2022 08:32:08 +0200<![CDATA[How to track your Telkom LTE order]]>https://www.dsltelecom.co.za/blogs/post/how-to-track-your-telkom-lte-orderTake advantage of Telkom's super-affordable 2TB data deal and prepare to be blown away while you work, learn, game, shop online and stream your heart out.]]>
Here you can find the general delivery lead times for Telkom LTE. Scroll down to find a walk-through video showing you how to track your Telkom LTE order.
Once you have placed your Telkom LTE order on www.ltedeals.co.za or www.uncappedlte.co.za, DSL Telecom will submit your application directly to Telkom's back office. 

Once Telkom has approved your  Telkom LTE application on their system,  you will receive a order number and a waybill number, which you can use for tracking purposes.  You order will then be handed over to Courier IT for delivery. You can anticipate your Telkom LTE SIM & router (if ordered) to be delivered within 7 - 10 working days, from your order approval date.
To easily track your Telkom order and estimated delivery date, visit Courier IT's website: www.courierit.co.za and enter your tracking/waybill number. 

Step 1:
​On the CourierIt page, select ' TRACK MY PARCEL '

​On the CourierIt page, select ' TRACK MY PARCEL ' to track your Telkom LTE order

Step 2:
​Enter your waybill number in the designated box.

​Enter your waybill number in the designated box on the CourierIT website, to track your Telkom LTE parcel

Step 3:
Details of your parcel will be displayed on the screen. 
​Here you can see what step in the delivery process your Telkom LTE order is.

Details of your parcel will be displayed on the screen w​here you can see what step in the delivery process your Telkom LTE order is.
NB: It can take up to 2 working days for your order tracking details to populate on Courier IT's website. Upon delivery, the courier will require you to present your ID document and proof of address for RICA purposes.

Once delivered, please allow up to 72 hours from the time the SIM Card is inserted into the desired device for the data to be allocated.
Watch this video for a walk-through demonstration showing you how to Track your Telkom LTE order.

For more information on Telkom Uncapped LTE, visit: www.uncappedlte.co.za
Track my Telkom LTE order
]]>Mon, 25 Apr 2022 11:52:47 +0200<![CDATA[What CRM System Should You Choose in South Africa?]]>https://www.dsltelecom.co.za/blogs/post/what-crm-system-should-you-choose-in-south-africaIn this blog post we discuss the various factors that need to be considered when investing in a CRM system, the various features that you need in your CRM software, the top 5 CRM systems for South African businesses and what CRM System we would highly recommend.]]>

5 Best CRM Softwares for South African Businesses

Now that your organisation is on the look out for a CRM system, you will need to start with gaining a deeper understanding of your software requirements and what features you can expect from CRM software vendors. Although you've probably come here to make your informed decision on which is the best CRM software to choose for South African business, you've probably realised that selecting the perfect CRM system is no simple process.

The challenge lies not only in the fact that there are so many potential CRM solutions and technologies to choose from, but you also have to consider CRM system deployment options, ability to customise, cost, scalability and business value, before you make your choice.

Here is our 2021 guide on how to choose the right CRM software for your business. 

1. Factors to consider when comparing CRM Systems

When it comes to customer relationship management (CRM), it’s important to choose the right CRM system with the  capabilities that suit your business before embarking on your selection process.

7 important factors to consider in CRM comparisons are:
  • User-friendly software
  • Local partner with support, consultation, training and implementation services
  • Growth and scalability capabilities
  • Flexible reporting
  • Affordability
  • Highly customisable
  • Integration capabilities

2. Features South African Businesses need in their CRM Software

A CRM solution opens up amazing opportunities for small businesses and large enterprises alike to thrive. Now more than ever, South African businesses need to expertly manage prospects and existing customers with great care. Using a platform with the best CRM features is an essential part of that strategy, so we compiled a CRM features list to help you get started.

Lead management is the backbone of a successful sales operation. Without effective leads, there’s no need for a CRM or even a sales team in the first place. This concept covers the first step in the sales cycle to create qualified opportunities and ultimately, satisfied customers.


Lead management is the process of tracking and managing prospective customers and CRM Systems should enable you to manage the process of converting prospects into potential customers (leads) by identifying, scoring and moving leads through the sales pipeline. 


Follow up with leads automatically with preset emails and tasks or contact them yourself directly from your CRM. CRM Software Systems can nurture prospects all the way through the sales pipeline, from lead generation to closing the sale. Additionally, many CRMs, like Zoho CRM, allow users to create and store sales quotes, track invoices and follow up on documents.

Contact management & Marketing is a vital CRM capability. It allows users to segment contacts into groups to organise and better cater to them. With this CRM capability, you’ll be able to gather crucial customer data and strengthen your marketing strategies. It also improves the personalisation of all contact with customers, making them feel important and catered to. This is a key factor in customer satisfaction!


Many CRM solutions, like Zoho CRM, have built-in marketing tools, including email templates, email marketing pipelines, SMS messaging and lightweight project management tools. Some even offer competition tracking and sales forecasting capabilities.


Business intelligence tools, BI, reporting and dashboards have become some of the top CRM features. Users can view statistics in a highly visual, engaging perspective using customised reports and dashboards. They offer real-time data updates and a platform that can be accessed from various portals, improving ease of access for a variety of personnel. Management can use these reports to make data-driven decisions - an investment in CRM BI is an investment in the future of your business. 


Most CRM software includes some reporting functionality, but the best CRM Systems, like Zoho Software, support live, dynamic and customisable dashboards. Make sure any exporting or importing needs you have (for instance, transferring information to and from Excel or QuickBooks) are compatible with the system you choose.

CRM automation refers to a CRM system’s ability to automate repetitive, manual tasks to streamline work and improve productivity. Automation of a CRM can encompass a range of functions across marketing, sales and service activities.

CRM tools are all about making it easier to manage every external interaction and relationship that’s essential for business success. Automation can free up time to focus on more meaningful and strategic work.

3. Top 5 CRM Softwares for South African Businesses 

1: Zoho CRM Software

 Zoho CRM Software

Zoho CRM is one of the larger organisations in the CRM market and is part of the Zoho suite of business management tools. Zoho CRM is an omnichannel cloud-based customer relationship management platform that helps local & global businesses to take control of their business processes to build lasting customer relationships. The web-based platform can be customised to suit industries of all types and sizes. Zoho CRM offers integration with over 50 Zoho products and extends its capacity with more than 300 third-party app extensions, including G Suite, Office 365, Salesforce and many other popular apps.

Businesses can use the Zoho CRM omnichannel CRM to nurture customer relationships anytime, anywhere. From desktop, to phone, to live chat, to email, to social media, businesses can communicate and connect with their clients to enhance the customer experience. Notifications can automatically alert users of each new customer interaction or new contact.

When it comes to a CRM solution, one size doesn't fit all businesses. That's why Zoho CRM lets businesses easily customize the interface to meet the particular requirements of their organisation. Zoho has over 13 million users, a good portion of them being South Africans, due to this Zoho now offers all 45 plus business software applications at a fixed South African rand price. Zoho seeks to make this adoption both simple and affordable by providing its world-class software solutions at a fair price, protected from exchange rate fluctuations.

2. MS Dynamics CRM

 Microsoft Dynamics CRM Software

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customisable and extensible through its development platform and tools. Dynamics 365 offers a range of tools for sales, customer service, field service management, talent acquisition, finance and operations, retail, project service automation, marketing, artificial intelligence and more.


With Microsoft Dynamics 365 businesses can unify their operations, projects, workflows and tasks in one centralised platform in order to aid decision making, build relationships with customers and operate efficiently. The individual applications within Microsoft Dynamics 365 can be used as standalone products, combine with one another or integrated with a wide range of external business systems in order to provide a completely customised solution. The platform integrates with third party applications such as Ameyo, Salesforce, DocuSign, PandaDoc, ADP, Gainsight, Tacton CPQ and more. 

3. Salesforce CRM

Salesforce CRM Software

Salesforce is a CRM cloud-based solution which caters towards companies of all sizes – it is a single platform intended to manage all aspects of sales, service, marketing and analytics, through area specific “clouds” in order to meet specific business needs.


With separate “clouds” for each arm of their CRM, Salesforce provides solutions suited for companies who wish to engage in different aspects of the modern consumer space while maintaining the ability to segregate operations between teams, avoiding over-complication while still allowing for cross-communication. Salesforce offers different services through separate price plans, so businesses only looking for partial CRM functionality can adjust their service level and costs to fit their needs.

4. Pipedrive CRM

Pipedrive CRM Software

Pipedrive is a deal-driven customer relationship management solution that also works as an account-management tool with the ability to assist with marketing and the entire sales process. Pipedrive's proactive nature automatically tracks and organises calls and emails and synchronises schedules across devices. One capability that might be especially attractive to most small to midsized businesses (SMBs) is Pipedrive's ability to visualise the sales process from start to finish. 


Pipedrive's straightforward user interface is simple to pick up quickly. Smaller SMBs and entrepreneurs charged with CRM tasks will welcome its ease of use. 

5. Hubspot CRM

Hubspot CRM Software

HubSpot CRM takes care of all the little details - logging emails, recording calls and managing data - in a very intuitive manner therefore freeing up valuable selling time in the process. HubSpot CRM is used to organise, manage, track contacts and build better relationships with customers. 


The CRM will also let your entire company operate off of one source of truth about the contacts in your database instead of sharing spreadsheets or finding emails. Every interaction is stored in a timeline, including notes about the contact and the content they’ve consumed. Organisations that are new to the business or mid-market companies accept the HubSpot CRM tool because it provides secured services and quick functions that are easily understood.

4. Why we highly recommend Zoho CRM

Zoho CRM - with its broad coverage, deep features and intuitive UI - can go head to head against any other big brand name when it comes to technology and functionality. Where other CRMs use predatory business practices and aggressive, multi-year contracts to strong arm users into sticking around, Zoho is so confident in the strength of their CRM System that they offer flexible, month-to-month subscriptions that can grow with your business.


Zoho CRM is a widely adopted customer relationship management (CRM) platform, which has a strong emphasis on increasing leads, accelerating sales and measuring performance. It makes great use of artificial intelligence (AI), and its business intelligence features can empower remote workforces to achieve more together. Advanced options such as Zia, the AI-powered assistant, provide exceptional lead and deal predictions to identify the potential customers who are most likely to convert, helping sales teams focus their efforts in the most efficient way possible. The user-friendly platform integrates with hundreds of popular apps and software, making it easy to build a custom CRM for any business.


Zoho offers transparent pricing based on monthly and annual terms. There are four bundled service options. Free trials are available for each subscription level. The Standard bundle includes everything in the free version plus added features. (Each successive tier includes everything available in the bundles that precede it.)


We recommend Zoho CRM for:

  • Small businesses looking to implement their first unified CRM software solution.
  • Any size of business with a sales-focused model that wants to gamify the selling process to build camaraderie and competitiveness as well as increase communication and collaboration across remote teams.
  • Medium-sized businesses that want to streamline their sales processes with helpful organisation and insights from an AI-powered assistant.
  • Businesses that need best-in-class analytics for reliable decision-making.
  • Teams that require a CRM that integrates with existing business applications.
  • Organisations that want a solution without a steep learning curve and a system that quickly and easily fits right into their business systems.

Since partnering with Software Development Giant, Zoho Corporation in 2012, we at DSL Telecom have stepped up the Zoho Partner Status tiers and this year, we're exhilarated to have been officially recognised as a Zoho Premium Partner - the first and currently the only Zoho Premium Partner in South Africa. 

If adopting Zoho's products is a dream for your company, but limited people-power and a tight budget have been holding you back, your best bet is to hire a Zoho Premium Partner like DSL Telecom. From start to finish, we take care of your needs and ensure a seamless, cost-effective solution that promises fast results. 

Get in touch with a Zoho Specialist

Discuss your business requirements, get a free demo & 
​determine if Zoho would be a good fit for your business

Book Your Free Demo
]]>Mon, 11 Oct 2021 16:26:52 +0200<![CDATA[DPO South Africa, SA's biggest payment service provider turned to DSL Telecom to help enhance their Zoho ONE capabilities]]>https://www.dsltelecom.co.za/blogs/post/dpo-south-africa-sa-s-biggest-payment-service-provider-turned-to-dsl-telecom-to-help-enhance-their-zDPO Paygate uses Zoho Software to build defined processes, ideal for their local business. Ultimately allowing them to help unlock their own sales and operations data insights.]]>

About DPO Paygate

DPO South Africa, is a local entity of DPO Group that offers payment solutions. Paygate is their top tier payment gateway, trusted by leading e-commerce businesses, hospitality providers, and merchants of all sizes and industries. Paygate enables companies to accept card, mobile, and other major payment methods from directly within their website, making it easier for them to get paid online.

Zoho One Implementation improves productivity

How DPO SA geared up for growth with Zoho One & DSL Telecom

DPO SA had a shared Zoho system, that ran in conjunction with their Head Office, DPO Group. Running a shared system meant DPO SA experienced reduced business efficiencies. 

To solve this challenge, DPO SA decided to create their own separate Zoho system and build their own defined processes which have been more aligned to their local business model. This allowed them to unlock their local data to gain deeper business insight.

DPO SA enlisted DSL Telecom, a Zoho Premium Partner in South Africa with 8+ years of Zoho implementation experience and support expertise to speed up the implementation and adoption of their new Zoho ONE instance.

DSL Telecom helped DPO SA succeed with Zoho ONE by designing, implementing and launching the following Zoho anchor applications for their business:


Zoho CRM, an online customer relationship management software for managing sales, marketing and support was customised to run the PayGate sales process, show status of services and manage on-boarding of partners. Today, Zoho CRM is used to give DPO employees info about customers and partners all in one place. 


DSL Telecom created blueprints in Zoho CRM, which helped the DPO team process, prioritise and manage the on-boarding of partners and customer requests more effectively. Previously, employees had to move a customer or partner manually down the line. Now, most steps have been automated in Zoho CRM by DSL Telecom's Zoho experts, which gives DPO SA employees more time to focus on sales and partner support. Email templates were also designed and leveraged to increase the efficiency and professionalism of DPO SA's teams. Email templates can be sent on a moments notice or even through automation, ensuring accuracy and on-brand content.

 

Zoho Sign is a digital signing service that lets you execute contracts quickly without the hassles of transforming paper documents while ensuring security and legality. By introducing Zoho Sign, the DPO SA team ensured faster and better turnaround times for signed digital partner contracts. It works completely on the cloud and integrates readily with your everyday apps for a completely seamless signing experience.

 

Introducing new internal processes was the tip of the iceberg for DPO SA, they also wanted new ways of connecting with their customers in order to continue to boost their sales, support and marketing activities. DSL Telecom customised and implemented Zoho Sales IQ, an online chat application which identifies visitors on the DPO SA website, it keeps customers engaged through automation and helps them communicate with DPO SA teams via message and audio call. Zoho CRM and Zoho Sales IQ were also integrated, giving the DPO SA team visibility into how many website visits or chat engagements their customers have over their customer lifespan.

 

Thanks to the help of DSL Telecom, more than 115 DPO SA employees now use Zoho ONE to share and track info about leads, partners and customers better. DPO's SA's journey with Zoho ONE is not over yet, the company plans to continue automating processes and exploring what's possible with the other Zoho applications, using DSL Telecom's Customer Success Package.

Empower your team with DSL Telecom & Zoho

Speak to one of our Zoho Experts today

Speak to an expert
]]>Fri, 27 Aug 2021 16:33:07 +0200<![CDATA[Everything you need to know about Vox Business Fibre Communicate Bundles]]>https://www.dsltelecom.co.za/blogs/post/everything-you-need-to-know-about-vox-business-fibre-communicate-bundlesVox Fibre Communicate Bundles are Vox FTTB Deals that include an uninterrupted Voice connection and more. Giving you extra value to your business internet connection. Vox’s uncapped voice is a complete business voice solution.]]>

An explanation of the Vox FTTB Communicate Bundles 

We all know by now that connectivity is key to business. We’ve said it, you’ve read it and we all know that internet makes the world go around. If you’re reading this, chances are you’re already connected, but how much value are you truly receiving from your connection? Is your internet connection empowering your business?  The needs of your business fibre far outweigh the needs associated to a standard home connection, be it accessing static IP addresses, advanced security, communication features, advanced features and your package needs to be suitable for your businesses unique needs.


Fibre to the Business or FTTB creates a faster, more reliable connection allowing work to flow seamlessly in your business. Vox offers a reliable secure business-grade fibre line that is tailored to meet your needs, this broadband business fibre will give you the right tools to stay connected and competitive. Within this blog we will explain exactly why you need to get a Vox Communicate FTTB Bundle for your business. 


Vox FTTB provides fast internet for a fully connected office

Vox Fibre Communicate Bundles

Vox Fibre Communicate Bundles are Vox FTTB Deals that include an uninterrupted voice connection, giving you that extra value to your business internet connection. Uncapped voice means you get to make unlimited calls to all South African destinations i.e. local, national and mobile and popular international destinations. 


With our value added benefit of number porting, our business customers can keep their fixed line number which totally eliminates the need to deal with other providers. The ability for Vox to issue geographic number ranges (e.g 010, 021 and 031) means customers can now enjoy cost effective voice solutions and still have numbers that reflect where they are. Here's how this uncapped voice package inclusion will benefit your business:


Porting and PBX convenience

Geographic number porting lets you keep your number, while consolidating your services into a single central IP network. It’s compatible with all PBX systems.

Eliminate variable charges

With uncapped voice you have fixed monthly charges that cover both voice calls and line rental. So, no more nasty surprises at month-end.


Consistent 
​call quality

Vox use a call quality rating system to measure all calls through our network. They maintain an industry-approved 3.8 and higher, meaning great call quality.



Ready for all 
​traffic types

Routing of all voice types including cellular, local, regional, national, international, Vox on-net and inbound.



So, what else is included in the Vox FTTB Communicate bundle?

Vox has designed their bundles to give you more value and better connectivity, while ensuring that your business gets the performance it deserves, to be productive. The Vox FTTB communicate bundles also include:

  • Inbound Voice channels, which are the amount of channels that can receive customer calls. 
  • Outbound Voice channels, which are the amount of channels available for team members to make calls 
  • Non-geographical numbers which are easily recognised as national numbers, they have no city prefix. They're ideal for businesses who have customers across South Africa.
  • Symmetrical fibre line speeds which means that your download and upload speeds are equal. Symmetrical line speeds are taking off as the future of internet connection as business demands continue to grow. And, no matter what you do with Vox FTTB symmetrical speeds, we think you can expect it to be a pretty wait-free and frustration-free experience.
Executives working on Business-grade fibre internet

Choose Vox FTTB Communicate

The Vox FTTB Communicate bundles cater to all businesses budgets and offer more for less

View Vox FFTB Bundles
]]>Wed, 18 Aug 2021 11:51:55 +0200<![CDATA[The DSL Telecom Cloud PBX merges voice and data into an all-in-one platform with the all-new Salesforce integration]]>https://www.dsltelecom.co.za/blogs/post/DSL-Telecom-Cloud-hosted-Business-Phone-System-integration-with-SalesForce-CRMBoth your CRM software and business phone system are vital tools to help you keep track of business interactions with customers. Merging these two software programs will assist your business to effectively utilise the best of both these programs and more!]]>
Integrate your pbx to microsoft teams
Integrate your phone system with your CRM system for improved productivity and reporting dashboards

Both your CRM software and business phone system are vital tools to help you and your team keep track of business interactions with customers. Merging these two software programs will assist your business to effectively utilise the best of both these programs and more! 


The DSL Telecom Cloud PBX is packed with outstanding features including mobility, messaging, presence, 50+ call features and a seamless integration capability to Salesforce CRM. This phone system unites voice and data in an all-in-one platform which will not only keep your customers happy with shortened communication turnaround times, you'll also appreciate easier record-updating processes for your sales teams and agents. 



Related blogs that may interest you:


Easily Unfold Customer Insights In Salesforce During Your Calls

Boost your agents, sales representatives' or managers' efficiency with streamlined dialing, auto-call logging, call pickup, detailed call records and call pop ups.

Call customers with just a click

Click-to-call creates an easy and efficient way for your sales and support teams to contact your customers right from your CRM. Dial your customers faster and with fewer mistakes. Stop wasting time dialing phone numbers – simply click to call a customer right from your CRM while you’re looking at all their details and records. 

Log all your calls automatically

Automatic call logging makes manual data entry a thing of the past. Your call data from your DSL Telecom Cloud PBX will automatically be synced to your Salesforce CRM in real time, helping you keep track of every conversation.

Know who is calling you with live call pop ups

Now you can improve the quality of your customer interactions by automatically delivering pertinent information along with each call. When the DSL Telecom Cloud PBX & Salesforce CRM is integrated, a “screen pop up” on a call provides a holistic view of the customer. The customer information that will be available will include instant access to the caller' full name, contact details, history of call interactions, customer notes, product interest and social media accounts as well as critical business facts such as the contact’s position held within their company, the language they speak and even their birthdays. With all this information at your fingertips, personalising communication with your customers becomes a breeze!

Easily manage your customers

Rather than collecting handwritten notes or requiring employees to open their CRM system each time a phone call comes in, an integrated system will open a notepad for your employees to instantly take notes and view previous notes. In addition, the time and duration of the call will be displayed plus much more!


Interested in integrating your Salesforce CRM & DSL Telecom Cloud PBX?

Contact Sales
]]>Tue, 13 Jul 2021 16:32:48 +0200<![CDATA[Everything you need to know about electronic signature applications for your business]]>https://www.dsltelecom.co.za/blogs/post/everything-you-need-to-know-about-eletronic-signaturesWith Zoho Sign, you can now securely sign, send and manage your business documents from anywhere in just a few clicks.]]>

Requesting document signatures can be a tedious task. You have to wait hours, sometimes even days before you receive documents from your clients or stakeholders. How about getting documents signed within minutes instead of waiting for days or hours? This has been made possible with electronic signature applications. E-signature applications are becoming a fast norm, not only in the South African corporate world but in SME businesses too. 

If you don't know much about electronic signatures applications, here's the perfect place to learn about them and the benefits of implementing an e-signature application into your business today.  


What do you have to lose? Try the simple, secure and legal E-Signature app for free today! 

Start your free Zoho Sign trial here.


What exactly is an electronic signature? 


An e-signature or electronic signature is an electronic form of data which can be used to execute signatures on electronic documents or records. This type of signature enjoys the same validity as the standard pen-and-paper signature. 


Electronic signatures are a legal way to get consent on electronic documents or forms to validate and verify a document in the same manner as a pen-and-paper signature would. It can replace a handwritten signature in virtually any process. 


Are electronic signatures legally binding? 


The short answer is yes. 


In South Africa, electronic signatures have the same legal standing as handwritten signatures if they meet certain criteria of technical reliability. 

For all situations where a document is signed by an electronic signature and where law does not prohibit the document from being signed electronically, the electronic signature will have the same presumption of enforceability as a handwritten signature.



Reasons why you should use an electronic signature application:


Simple & easy to use


The biggest benefit of electronic signatures is that they're simple and easy-to-use. Simply upload a document, declare signers and recipients and deliver a secure link to the recipient. The recipient signs the document and the process is complete. It's that easy! 


Real-time notifications 


Electronic signatures contain traceable information about who signed the document, when they signed it, and where they signed it. That's much stronger and more enforceable than your average paper-based transaction.


Get signatures faster


The convenience of electronic signatures means there's a much faster turnaround. Instead of sending a document to one party, getting them to print, sign, and scan it, sending it to the next party and then repeating the process down the line, everyone can sign off within seconds. This faster turnaround gives businesses greater versatility in time-sensitive situations and provides your customer with their desired product or service quicker.


Better user experience


No one can ignore that client satisfaction is a key factor which directly influences your the success of any business. Electronic signatures save clients’ time and make the whole signing process much more desirable for them. They can sign documents anywhere, anytime they want and using any internet-enabled device they prefer.


Our top pick for the best E-Signature application in South Africa:


Choosing the right electronic signature application can be hard, so we've made it easy for you and selected the best in the market for South African businesses - Zoho Sign. 


With Zoho Sign, you can securely sign, send and manage your business documents from anywhere in a few simple clicks. It's easy to use, quick to learn and simple to implement into your business. What's more, it's now available in ZAR, making it affordable for South African Businesses to adopt so you'll no longer be exposed to fluctuations in the Rand/Dollar exchange rate. Zoho Sign works completely in the cloud and is perfect for anyone that needs to sign business documents - ideal for HR, sales & finance departments. 


We've put together the most game-changing features, to help you make the switch to Zoho Sign today: 



Document management

Easily import- With Zoho Sign, you can easily import and transfer your business document to Zoho Sign from your desktop or cloud application solutions such as Google Drive, OneDrive, DropBox, Box and Zoho Workdrive. This way, you don't have to create all your documents from scratch, simply migrate your existing documentation straight onto Zoho Sign.

Cloud backup- You will never have to worry about your documents going missing! Zoho Sign enables you to back up your signed documents rapidly. You can even automatically back up signed copies to your favourite cloud app solutions like DropBox, Box, OneDrive and more for improved data protection and to keep your records updated.

Automatic field addition - When you begin the signing process by uploading a document, Zoho Sign will automatically identify if you have text fields and the corresponding fields will automatically be created as digital text fields so that all the fields on your document that you would like the client to fill in will be identified. 

Easily sign documents on any desktop or mobile device with Zoho sign




Remote Collaboration


Real-time comments - Simply add public or private notes and comments onto your document to elaborate on document information or provide clarity, preventing you from unnecessarily hold ups inclosing your deal or having to send a document back and forth.

Timely reminders- You can see if your recipient has viewed, signed or sent the document back to you. Simply track document status. If your recipient has taken longer than expected to sign the document, you can easily send reminders and automate reminders to expedite the signing process.

Complete control- You can approve, dent or decline documents. If you made a mistake in the document or have sent the wrong document to the wrong person, don't worry, simply recall the document and cancel the signing process.

With Zoho Sign you can set reminders to your customers to sign their digital documents




Customisation and integration


Templates - Be more productive by saving time and effort by converting frequently-used documents into templates that are easy to send, reuse and maintain forever.

Available in 12 languages- Give your customers the option to view and complete the document signing process in their native language. Zoho Sign is avaiable in English, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Russian, Chinese, Dutch and Swedish.

Integrations - Zoho Sign integrates with popular third-party services so that you can import users and documents and get your documents signed in a few steps. You can also build custom integrations to meet your requirements with Zoho.

Sign documents on your iphone or android phone



Security and compliance


Advanced authentication - Protect your account, documents and your clients documents with multi-factor authentication for that additional level of security. 

Legality - All documents that are signed using Zoho Sign are legally binding.

Sign documents on your phone

Make it effortless for your clients to sign documents

All in all, electronic signature software, like Zoho Sign is essential for all businesses, whether you're a budding startup, a fast-growing small business or a big enterprise. Why not make it easier to get proposals signed, agreements done, eliminate manual tasks and reduce time spent on following up. Zoho Sign offers powerful features that help you do just that. 


If you would like to sign up for a 14-day free trial of Zoho Sign, click here.


Alternatively, request a Zoho Sign demo with one of our Zoho experts, by clicking on the button below. 

Book your Zoho Sign Demo
]]>Thu, 29 Apr 2021 16:19:49 +0200<![CDATA[An ideal friendship: DSL Telecom Phone System & Zoho CRM]]>https://www.dsltelecom.co.za/blogs/post/An-ideal-friendship-DSL-Telecom-Phone-System-and-Zoho-CRM​By integrating your DSL Telecom Cloud PBX system with Zoho CRM, your team can make and attend calls right from their CRM software and measure every call's result against deals.]]>
In the age of multichannel communications, your customers are communicating to your teams through chat, email, social media and (of course) telephone. Keeping up to date with what a customer requires is even harder when all these channels act like perfect strangers — remaining separate and detached. That is why we suggest you integrate your phone and CRM software. A seamless CRM phone integration, in many ways, turns these two critical communication platforms into best friends: effortlessly in tune and always working together to achieve more than each could alone. The good news is that Zoho CRM & DSL Telecom Phone System have already been introduced and collaborate seamlessly. 

In today's blog we'll be discussing what makes the Zoho CRM & DSL Telecom PBX integration the best of companions. 
​
​Click here to learn more about DSL Telecom's Cloud Phone System
​Click here to start your FREE Zoho CRM trial

Easier tracking

Make manual data entry a thing of the past with DSL Telecom and Zoho CRM's automatic call logging feature. Accurate and descriptive notes on your customer is your team's secret weapon to providing superior service! The call pop-up window enables your team to add notes, create follow-up tasks or assign the contact you spoke with to someone else. You will never lose track or forget about a conversation that you had with a customer.

DSL Telecom PBX System integrates seamlessly with Zoho CRM integration

Call pop-ups to better serve your customers

Zoho's CRM Software can store, access and analyse large amounts of diverse information, including detailed caller identification and call history. Linking your telephony to your CRM gives your sales team quick access to previous call interactions and customer details before the call connects. This enables you to quickly prepare for the customer interaction and ultimately you're now able to assist the customer promptly - saving time for all parties. 
​
​Every call from your customer automatically displays a pop-up with the customers information on your screen. Pop-ups provide quick access to customer records which helps to get to the heart of the matter quickly. Having this information handy when a customer calls, gives your team the opportunity to provide a personalised customer service.
​
Zoho CRM integration with DSL Telecom's Cloud PBX in South Africa

Gives you more data

Providing your team with constructive feedback is vital to motivate, improve and enhance your workforce. It is essential to measure KPIs such as call rates, upselling activity and conversion rates. Integrating your telephony with your CRM system helps monitor and analyse staff tendencies and capabilities, providing supervisors and managers with useful, quantifiable data. This integration gives you the opportunity to generate reports. With reports, you can track trends and teams' performance during specific periods and motivate them to improve by providing proof of superb performance or the need to improve on certain aspects of their work. Built-in charts and reports let you visualise your call data and help you figure out how to provide a better customer experience.

DSL Telecom's hosted cloud PBX allows you to see your call volumes in Zoho CRM

Elevate productivity

The ability to accept incoming calls and make outgoing calls with a single click is facilitated through DSL Telecom's Cloud PBX and Zoho's CRM system, enhancing the swiftness of your staff. Stop wasting time searching for contacts' numbers and dialing numbers - make calls straight from Zoho CRM. While you're looking at your leads or contacts, just click the call icon to initiate a call.
​
Cloud PBX integration that allows you to click and call straight from Zoho CRM

What does this integration look like?

Zoho CRM & DSL Telecom Phone Integration: Better Together

The future belongs to companies that maintain strong customer relations and improve efficiency at serving them. Technology is an effective way to help your business achieve both these goals. By integrating your CRM and telephony services, you can make your business stand out even in a hyper-competitive market. Our Zoho Consultants and Cloud PBX Specialists understand how essential communication and building relationships are to businesses. Let us help you unify your communications with your customers.
Try this integration
]]>Mon, 19 Apr 2021 17:01:28 +0200<![CDATA[Which is the best Zoho CRM edition for advancing South African businesses? ]]>https://www.dsltelecom.co.za/blogs/post/Which_is_the_best_crm_for_your_businessRead this blog to gain a better understanding of Zoho CRM's affordable range of plans.]]>

It's tough to pick a CRM solution and invest significant time and money into that process. Don't we all love a little guidance in making the important decisions in life? With this blog, we'll help you choose the right Zoho CRM edition to fit your business. 


Now that your organisation is on the look out for a CRM system, you will need to start with gaining a deeper understanding of your software requirements and what features you can expect from CRM software vendors.


Zoho CRM offers compellingly affordable plans for small businesses, but it also offers the Enterprise tier to satisfy the demands of larger businesses. Designed to easily scale users up or down as your business requirements fluctuate.

Here are some of the reasons that South African Businesses opt for Zoho CRM:

Secure and reliable

With advanced security features like encryption, audit logs, IP restrictions, and two-factor authentication, Zoho CRM conveniently protects your data, only allowing access to the users you authorise.



Mobile accessibility

If you have a sales team in the field, it's important to ensure that they have access to customer data at all times. Zoho CRM allows them to stay on the move, close deals more effectively, and keep everyone in the loop.



Quick onboarding

Worried about migrating from your existing customer relationship management solutions? Our migration system, Zwitch, helps you bring all your existing sales data into Zoho CRM in just a few clicks.



Customer support

With our Enterprise support system, you'll have access to a team of highly skilled support engineers on standby 24 hours a day, all year long. They can assist you with all your issues, big and small, generating solutions in under an hour, on average.



No hidden costs

With Zoho CRM, there are no forced contracts or additional surprise costs. What you pay for is what you get. The pricing is flexible as well—you can opt to pay either monthly or annually.



Compare the feature differences between the editions of Zoho CRM Software to find the best fit for your business.

#1
​Standard

R180

/user/month billed annually

Start your free trial

Includes all features in Free Edition +

Scoring Rules

Workflows

Multiple Pipelines

Mass Email

Custom Dashboards

And more.

#2
​Professional

R300

/user/month billed annually

Start your free trial
Includes everything in Standard Edition +

SalesSignals

Blueprint - Process Management

Web-to-Case Forms

Email Integration

Macros

And more.

Most Popular 

#3
​Enterprise

R525

/user/month billed annually

Start your free trial
Includes everything in Professional Edition +

Zia AI

CommandCenter


Multi-user Portals

Advanced Customisation

Mobile SDK & app 

distribution

And more.

#4
​Ultimate

R675

/user/month billed annually

Start your free trial
Includes everything in Enterprise Edition +

Advanced BI - bundled with Zoho Analytics

Enhanced Feature Limits

Automation Suggestions

Enhanced storage

And more.

#5 
Free Edition
​

R0

Free forever

Start your free trial

Leads, Contacts, Accounts

Tasks, Events, Call Log, and Notes

Free forever - up to 3 users

Advanced Filters

Page Customisation

And more.

Compare Zoho CRM Editions

Easily compare the feature differences between the Zoho CRM Editions 
​to find the best fit for your business.

Click Here To Compare Features

If you are unsure about evaluating Zoho CRM by yourself, talk to one of our Zoho Software product experts, tell them your needs, and let them suggest the best possible CRM edition that will benefit your business. DSL Telecom offers a unique concierge software service which aims at helping customers choose the right Zoho software applications for their businesses through free product trials, demonstrations and business-needs analysis. 


Learn more about our Zoho Concierge today 👉 https://www.dsltelecom.co.za/zohosoftware

Let us call you
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