Get an unparalleled internet experience for home or business use looking for a wireless, uncapped solution with speeds of up to 10Mbps. Neo Broadband Wireless is easy to install and our rapid turnaround means that you’ll be online in no time. You’ll also be able to upgrade or downgrade depending on your specific business needs.
All NeoBroadBand services are 24 month contracts and subject to credit vetting. You can upgrade or downgrade the services as you need but this will involve starting the 24 month period again.
NeoBroadBand Wireless has a 25:1 Contention Ratio and are best effort services. This means that you could be sharing your connection with up to 25 users in your area at a single time. Neotel will not put more than 25 connections on this service. If you compare that to ADSL which is anywhere from 50:1 or even 200:1 contention ratio you will see that a lower contention will improve your ultimate quality of service.
All NeoBroadBand services require CPE (Customer Premises Equipment). Neotel will install an enclosed outdoor antennae and router at the customer’s premises to ensure the best possible signal quality. Neotel will manage the equipment and installation process to ensure an enhanced customer experience.
All NeoBroadBand services require adequate line of sight (LOS) or Signal Strength for the service to be delivered. Even though your premises may be covered on the Neo Coverage Maps it does not guarantee that the service can be delivered. The LOS test is done on installation and all installations are subject to this LOS test. If there ends up being a problem with LOS the product will not be activated and you will not pay anything. DSL Telecom will assist in finding an alternative solution for you should there be no LOS.