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NeoInternet Fibre

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Flexible Fibre Internet For Business

Fast uncontended fibre internet with the ability to add voice, hosting, VPN and other critical services

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Stack Your Services For The Ultimate Converged Experience


Convergence

Take the first step to a fully converged IP solution, add internet, voice, VPN and Hosting services on the fly over a single connection

Flexible & Scalable

Add voice channels as you need them, increase speed on demand and burst speed during busy periods

1:1 Contention Ratio

NeoInternet is an uncontended service so you have a direct connection onto Neotel’s network and don’t share with anyone

Global Tier 1 Network

Get access straight onto Neotel’s Global IP Network with no congestion and very low latencies

The internet is a critical part of business operations in the modern era affecting the profitability and long term sustainability of your business

Neotel’s Internet Protocol (IP) superhighway forms part of the core of the Internet in South Africa by means of extensive peering relationships with the country’s major Internet Service Providers (ISPs) and Content Providers as well as Global Tier 1 Internet Points of Presence (POPs) in Johannesburg and Cape Town – no location is out of reach. Neotel leverages the extensive footprint of Tata Communications’ Global IP network consisting of 225 Points of Presence (POPs) in 27 countries offering you access to global content with maximum uptime, reduced latency and improved throughput

  • Highly Affordable Service
  • 1:1 Contention Ratio
  • Symmetrical Service
  • Unshaped & Uncapped
  • Add on Voice Channels
  • Superior Fibre Network
  • Low Latencies
  • Not Affected by Cable Theft

Site Feasibility Check Required

Please contact us to discuss pricing based on your requirements


NEOINTERNET INDICATIVE PRICING

To get the Neotel Fibre Service a feasibility study needs to be done in order for Neotel to assess if they can deliver the product to your premises. The bigger package you take the better chance you have of the product coming back as feasible. If you add voice channels onto the solution you also improve the chances of feasibility, it will also allow you to get rid of all your old analogue infrastructure and actually save money.

The Prices listed below are based on a Standard NeoInternet 50% local and 50% international blend and are only indicative, please contact DSL Telecom for an accurate quote. You can also select any speed you like from 1MB to 1GB!


Access Speed Once Off Cost Monthly Price Contract Term
1MB R2500 R3380 12 Months
2MB R2500 R4260 12 Months
3MB R2500 R5140 12 Months
5MB R2500 R6900 12 Months
8MB R2500 R9540 12 Months
10MB R2500 R11300 12 Months
15MB R2500 R14464 12 Months
25MB R2500 R20211 12 Months
30MB R2500 R22648 12 Months
50MB R2500 R29833 12 Months
70MB R2500 R38512 12 Months
100MB R2500 R51661 12 Months
999MB R2500 R277793 12 Months

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Add Blocks of 10 Voice Channels for only R300pm

Combining voice + internet on one line saves money


Site Feasibility Check Required

Contact us to run a feasibility check for you

BENEFITS OF NEOINTERNET


Shortest Path International Routing

All traffic is routed via the most efficient path thereby delivering the lowest latency possible which will empower sensitive applications to perform at their best.

Redundant Network Topology

High availability backbone running across multiple undersea cable systems to deliver maximum uptime (SAT3,WACS ,SAFE,EASSY & SEACOM)

Usage Based Billing Available

“Pay as you use” options available using 95th percentile billing methodology whereby 5% traffic peaks are ignored

Global Reach

Powered by Tata’s global IP network ensures quality of service to 225 destinations throughout the world.

Disaster Recovery (DR) Connectivity

No need for dedicated internet access for your DR site when it can share your primary site’s internet access.

Burst Bandwidth Speeds On Demand

Burst to faster bandwidth speeds at the click of a button via your self-help portal for those busy times of the month and pay only for the bursts.

Choose Your Quality of Service and Bandwidth Blend

Match the solution to your exact business requirements

Understanding the unique requirement of the South African market, Neotel has developed the following solutions


Standard NeoInternet

Standard NeoInternet is a cost effective solution designed for customers using the Internet for basic applications such as browsing and e-mail and consists of a mix of domestic and international traffic. Standard NeoInternet carries the second highest priority across the Neotel Internet backbone.




Standard NeoInternet is available in the following combinations:

  • Standard 100% – This service consists of an IP port which can be used for any combination of local / international bandwidth e.g. 1024Kbps/1024Kbps.
  • Standard 75% – This service consists of an IP port where the maximum international bandwidth provided is equal to 75% of the port size e.g. 1024Kbps/768Kbps;
  • Standard 50% – This service consists of an IP port where the maximum international bandwidth provided is equal to 50% of the port size e.g. 1024Kbps/512Kbps;
  • Standard 25% – This service consists of an IP port where the maximum international bandwidth provided is equal to 25% of the port size e.g. 1024Kbps/256Kbps;
  • Each customer should be able run at their full line speed locally if they are not using their allocated percentage of international bandwidth.
The attributes of the service are:
  • High quality International bandwidth & local bandwidth (to purchased port speed)
  • Packet loss: < 1.5%;
  • Availability: 99.50%
  • Latency: Guarantees to 10 global destinations

Premium NeoInternet

Premium NeoInternet is a superior service providing local and international bandwidth in various combinations to suit each organizations business requirements. Neotel assure a 100% committed local and international throughput according to each chosen combination. The service carries the highest priority across the Neotel internet backbone and will always deliver the best service possible at any point of time.



Premium NeoInternet is available in the following combinations:

  • Premium 100% – This service consists of an IP port which can be used for any combination of local / international bandwidth i.e. 1024Kbps/1024Kbps.
  • Premium 75% – This service consists of an IP port where the maximum international bandwidth provided is equal to 75% of the port size i.e. 1024Kbps/768Kbps;
  • Premium 50% – This service consists of an IP port where the maximum international bandwidth provided is equal to 50% of the port size i.e. 1024Kbps/512Kbps;
  • Premium 25% – This service consists of an IP port where the maximum international bandwidth provided is equal to 25% of the port size i.e. 1024Kbps/256Kbps;
  • Each customer should be able run at their full line speed locally if they are not using their allocated percentage of international bandwidth.
The attributes of the service are:
  • Guaranteed international and local bandwidth
  • Packet loss: < 1.0%;
  • Availability: 99.85%
  • Latency: Guarantees to 10 global destinations

Local IP Transit

Local IP Transit is a high quality local only internet service tailor-made for organizations that only require the ability to communicate with the South African domestic internet community. By utilizing our extensive local infrastructure as well as peering capacity with the various internet service providers within South Africa, no destination is out of reach.




The attributes of the internet service are:

  • Guaranteed local only bandwidth
  • Packet loss: < 1.0%;
  • Availability: 99.95%

International IP Transit

International IP Transit is a high quality international only internet service tailor-made for organizations that only require the ability to communicate internationally. By utilizing multiple undersea cable systems, customers need not maintain multiple international links for redundancy purposes.




The attributes of the internet service are:

  • Guaranteed international only bandwidth
  • Packet loss: < 1.0%;
  • Availability: 99.85%
  • Latency Guarantees to 10 different global destinations

Need More Info on NeoInternet?

Browse the FAQ’s below or contact us

How is the service delivered?

The service is delivered last mile primarily through a fibre connection that Neotel will terminate in your building. In some case the service is also delivered via microwave which is a wireless licensed spectrum that only Neotel can legally use. They will erect an external antennae in the case of microwave that will point to the nearest Neotel tower and from that tower the service will connect straight into the Neotel fibre backbone. The service speed and quality delivered at the end of the day is the same regardless of the last mile technology used.

How do I add on Voice to my NeoInternet connection?

Voice can easily be added onto the NeoInternet product at a very low on-cost of only R300per month for 10 voice channels. You can add more voice channels in blocks of 10 as you need them.

I have an unreliable ADSL what speed do you recommend?

The 1MB service may be too slow compared to what you are used to so I would suggest at least a 2MB service or faster. I would also look at subsidising the on-cost of a faster fibre connection by adding a voice product and perhaps an IP-PBX. A converged solution is really slick, reliable and stable. Imagine dumping all your old analogue infrastructure?

What is the Voice Quality Like?

Neotel over allocates bandwidth on all its voice products to ensure superb voice clarity. The enterprise SIP delivers voice at a better quality than even traditional landlines and you can port your existing number over to the Neotel Network.

Do I need an IP-PBX to use the Neovoice product?

It is always better to use a Neotel certified IP-PBX when using Neotel SIP products. We use the Yeastar MyPBX range which is certified.

I have a wireless service already how does the Neotel microwave compare?

Neotel operates its own licensed wireless spectrum which only Neotel can use. A lot of other wireless services in the market may be cheap but they run over public or open wireless spectrum which is subject to over-congestion and interference and therefore quality, especially voice suffers. Neotel provides a service SLA on its voice products and the quality is superb regardless of the last mile medium.

How long does it take for a feasibility study?

In most cases we are able to supply a result within the hour

How long does Installation take?

Installation can take up to 60 days so get your order in quickly. The installation can be quicker if there is already Neotel Fibre in your building or if the last mile termination ends up being Microwave

Our customers include professional companies across multiple industry sectors in South Africa


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